[SOLVED] System Error MFC42u.dll was not found

[MarcS1]

Hi

I have a pc that someone clicked on a link the other day i ran Malwarebytes and hit man pro which clear and viruses found.
Not sure if it is related as i hadn't been on this machine for a while and didn't try to access before the virus but i cannot open services or device manager the error attached comes up and i seem to be having issues installing Epson scanner software/drivers too.

SFC runs finds corrupt files but cannot fix them. Can you please help.
This has been ran in safe mode too but still not help.



Kind regards

Marc

 

[Maxstar]

Hi and welcome to Sysnative,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the System File Checker and post the result. If it fails attach a new copy of the CBS log.

SFC /Scannow

 

[MarcS1]

Hi

Thank you for your help so far its much appreciated.
SFC runs but it still says unable to fix, on a positive note i am now able to access services and device manager.

please see logs attached

Kind regards

Marc

 

[Maxstar]

Hi,

Please run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[MarcS1]

Hi

That's worked SFC is running correctly now, thank you very much for you help.

Kind regards

Marc

 

[Maxstar]

Hi,

You're welcome. Glad to hear the issue has been resolved...