[SPLIT] Windows Update Error 80070002

O

oohay_7778

New member
Joined
Jun 17, 2013
Posts
4
Hi Tom,

I am having the exact same issue as Emon - same error - please see attached my cbs.txt file. Any help in resolving this is much appreciated.View attachment CBS.zip


tom982 said:
Hi Emon,

Sorry for the delay. There are a few permissions restrictions on the CBS log so that might be why you can't see its contents. Can you copy it to your Desktop and try opening it again from there please? With a bit of luck, the contents should appear now.

Tom
Click to expand...
 
Hello oohay_7778, welcome to Sysnative!

Wow, you're CBS log is a mess!

Code: 
2013-06-17 12:19:17, Info                  CBS    Starting TrustedInstaller initialization.
2013-06-17 12:19:17, Info                  CBS    Loaded Servicing Stack v6.1.7600.16385 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7600.16385_none_655452efe0fb810b\cbscore.dll
2013-06-17 12:19:18, Info                  CSI    00000001@2013/6/17:16:19:18.654 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef1c7e9a1 @0x7fef39e8755 @0x7fef39b2ac7 @0xffbbe94c @0xffbbd769 @0xffbbdaff)
2013-06-17 12:19:18, Info                  CSI    00000002@2013/6/17:16:19:18.685 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef1c7e9a1 @0x7fef3a3500e @0x7fef3a01504 @0x7fef39b2b9d @0xffbbe94c @0xffbbd769)
2013-06-17 12:19:18, Info                  CSI    00000003@2013/6/17:16:19:18.701 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef1c7e9a1 @0x7fef9d88728 @0x7fef9d88856 @0xffbbe444 @0xffbbd7ae @0xffbbdaff)
2013-06-17 12:19:18, Info                  CBS    Ending TrustedInstaller initialization.
2013-06-17 12:19:18, Info                  CBS    Starting the TrustedInstaller main loop.
2013-06-17 12:19:18, Info                  CBS    TrustedInstaller service starts successfully.
2013-06-17 12:19:18, Info                  CBS    SQM: Initializing online with Windows opt-in: False
2013-06-17 12:19:18, Info                  CBS    SQM: Cleaning up report files older than 10 days.
2013-06-17 12:19:18, Info                  CBS    SQM: Requesting upload of all unsent reports.
2013-06-17 12:19:18, Info                  CBS    SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
2013-06-17 12:19:18, Info                  CBS    SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
2013-06-17 12:19:18, Info                  CBS    SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6
2013-06-17 12:19:18, Info                  CBS    SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]
2013-06-17 12:19:18, Info                  CBS    No startup processing required, TrustedInstaller service was not set as autostart, or else a reboot is still pending.
2013-06-17 12:19:18, Info                  CBS    NonStart: Checking to ensure startup processing was not required.
2013-06-17 12:19:18, Error                 CSI    00000004 (F) STATUS_OBJECT_NAME_NOT_FOUND #53085# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = (AllowAccessDenied), key = {provider=NULL, handle=0}, da = (KEY_READ|DELETE|KEY_WOW64_64KEY), oa = @0x16fe990->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[212]"\Registry\Machine\COMPONENTS\DerivedData\VersionedIndex\6.1.7600.16385 (win7_rtm.090713-1255)\ComponentFamilies\amd64_microsoft-windows-ehome-devices-dmrxml_31bf3856ad364e35_none_e3cd010dfa495669\v!6.1.7600.16385"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 24111408 (0x016fe930))[gle=0xd0000034]
2013-06-17 12:19:18, Error                 CSI    00000005@2013/6/17:16:19:18.872 (F) d:\w7rtm\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
[gle=0x80004005]
2013-06-17 12:19:19, Error                 CSI    00000006 (F) STATUS_OBJECT_NAME_NOT_FOUND #53084# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = 0, key = {provider=NULL, handle=0}, da = (KEY_READ|DELETE|KEY_WOW64_64KEY), oa = @0x16fe990->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[212]"\Registry\Machine\COMPONENTS\DerivedData\VersionedIndex\6.1.7600.16385 (win7_rtm.090713-1255)\ComponentFamilies\amd64_microsoft-windows-ehome-devices-dmrxml_31bf3856ad364e35_none_e3cd010dfa495669\v!6.1.7600.16385"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 24112472 (0x016fed58))[gle=0xd0000034]
2013-06-17 12:19:19, Error                 CSI    00000007@2013/6/17:16:19:19.153 (F) d:\w7rtm\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
[gle=0x80004005]
2013-06-17 12:19:19, Error                 CSI    00000008 (F) STATUS_OBJECT_NAME_NOT_FOUND #53083# from Windows::Rtl::SystemImplementation::CKey::OpenExistingKey(f = 2, da = (KEY_READ|DELETE), oa = @0x16fedf0, key = NULL, disp = (null))[gle=0xd0000034]
2013-06-17 12:19:19, Error                 CSI    00000009 (F) STATUS_OBJECT_NAME_NOT_FOUND #53064# from Windows::Rtl::SystemImplementation::CKey::DeleteRecursively(...)[gle=0xd0000034]
2013-06-17 12:19:19, Error                 CSI    0000000a (F) STATUS_OBJECT_NAME_NOT_FOUND #104# from Windows::Rtl::SystemImplementation::CKey::DeleteRecursively(...)[gle=0xd0000034]
2013-06-17 12:19:19, Info                  CBS    NonStart: Failed to get store. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2013-06-17 12:19:19, Info                  CBS    Failed to ensure no startup processing was required. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2013-06-17 12:19:19, Info                  CBS    Failed during startup processing, continuing with Trusted Installer execution [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2013-06-17 12:19:19, Info                  CBS    Startup processing thread terminated normally
2013-06-17 12:19:19, Error                 CSI    0000000b (F) STATUS_OBJECT_NAME_NOT_FOUND #113754# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = (AllowAccessDenied), key = {provider=NULL, handle=0}, da = (KEY_READ|DELETE|KEY_WOW64_64KEY), oa = @0xccd390->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[212]"\Registry\Machine\COMPONENTS\DerivedData\VersionedIndex\6.1.7600.16385 (win7_rtm.090713-1255)\ComponentFamilies\amd64_microsoft-windows-ehome-devices-dmrxml_31bf3856ad364e35_none_e3cd010dfa495669\v!6.1.7600.16385"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 13423408 (0x00ccd330))[gle=0xd0000034]
2013-06-17 12:19:19, Error                 CSI    0000000c@2013/6/17:16:19:19.403 (F) d:\w7rtm\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
[gle=0x80004005]
2013-06-17 12:19:19, Error                 CSI    0000000d (F) STATUS_OBJECT_NAME_NOT_FOUND #113753# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = 0, key = {provider=NULL, handle=0}, da = (KEY_READ|DELETE|KEY_WOW64_64KEY), oa = @0xccd390->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[212]"\Registry\Machine\COMPONENTS\DerivedData\VersionedIndex\6.1.7600.16385 (win7_rtm.090713-1255)\ComponentFamilies\amd64_microsoft-windows-ehome-devices-dmrxml_31bf3856ad364e35_none_e3cd010dfa495669\v!6.1.7600.16385"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 13424472 (0x00ccd758))[gle=0xd0000034]
2013-06-17 12:19:19, Error                 CSI    0000000e@2013/6/17:16:19:19.465 (F) d:\w7rtm\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
[gle=0x80004005]
2013-06-17 12:19:19, Error                 CSI    0000000f (F) STATUS_OBJECT_NAME_NOT_FOUND #113752# from Windows::Rtl::SystemImplementation::CKey::OpenExistingKey(f = 2, da = (KEY_READ|DELETE), oa = @0xccd7f0, key = NULL, disp = (null))[gle=0xd0000034]
2013-06-17 12:19:19, Error                 CSI    00000010 (F) STATUS_OBJECT_NAME_NOT_FOUND #113733# from Windows::Rtl::SystemImplementation::CKey::DeleteRecursively(...)[gle=0xd0000034]
2013-06-17 12:19:19, Error                 CSI    00000011 (F) STATUS_OBJECT_NAME_NOT_FOUND #60773# from Windows::Rtl::SystemImplementation::CKey::DeleteRecursively(...)[gle=0xd0000034]
2013-06-17 12:19:19, Info                  CBS    Failed to get CSI store. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2013-06-17 12:19:19, Error                 CBS    Failed to initialize store parameters with boot drive:  and windows directory:  [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

Upload a file to Dropbox

Note: If you prefer, the same techniques can be applied to your Skydrive however these instructions may not necessarily work for Skydrive.

  1. If you haven't already created a Dropbox account, please do so Here
  2. Although this procedure can be done directly through the website, it is much easier to do so via the Windows client which can be downloaded from the Dropbox website:

    https://www.dropbox.com/install
  3. After you have downloaded and installed that, you should now see Dropbox in your Favourites box in Windows Explorer. This is the folder that will be synchronised with the Dropbox servers, anything that you wish to back up online can be put in here, but today we will be using it to transfer files.

    Favourites%20list.PNG


  4. To access your Dropbox folder, just click on the link in the top left hand corner of Windows Explorer (accessible from any location - Documents etc.). Alternatively, you can double click on the icon
    icon.jpg
    found in your system tray (next to the time). If you are still having issues locating this folder, unless otherwise specified, it can be found under this location: C:\Users\{Your username}\Dropbox
  5. Copy all of the following files to the Public folder in your Dropbox:
    • C:\Windows\system32\config\components (it has no file extension)

  6. Select all files by pressing Ctrl+A then right-click and select Send to > Compressed (zipped) folder
  7. This will create a .zip
    zip_icon.png
    file in your Public folder.
  8. Right-click on this file and select
    icon.jpg
    Copy Public Link then Paste (Ctrl+V) this link into your next post for me please

Tom
 
Thanks Tom for the quick reply...let me setup a dropbox account as you suggested above and copy the files needed for further diagnoses....will message you when done.
 
No problem :) Great, give me a shout if you need any help. Those instructions are a little outdated but hopefully you'll be able to work it out. In addition to the above, can you download and install the System Update Readiness Tool?

Download System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [May 2013] from Official Microsoft Download Centre

Keep it safe, we'll need it again. When it finishes installing, post the log please:

C:\Windows\Logs\CBS\CheckSUR.persist.log

I've got an exam tomorrow morning (in between past papers right now!) so I probably won't be able to post a fix until after then.

Tom

P.S. I split your post into a thread of its own, hope you don't mind!
 
Tom,

Please see below.....

The dropbox link to the component files

https://www.dropbox.com/s/380pgh3j40qezzq/BCD-Template.zip


Here is the checksur file

View attachment CheckSUR.persist.log











tom982 said:
No problem :) Great, give me a shout if you need any help. Those instructions are a little outdated but hopefully you'll be able to work it out. In addition to the above, can you download and install the System Update Readiness Tool?

Download System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [May 2013] from Official Microsoft Download Centre

Keep it safe, we'll need it again. When it finishes installing, post the log please:

C:\Windows\Logs\CBS\CheckSUR.persist.log

I've got an exam tomorrow morning (in between past papers right now!) so I probably won't be able to post a fix until after then.

Tom

P.S. I split your post into a thread of its own, hope you don't mind!
Click to expand...
 
Hello oohay_7778,

Not good news, I'm afraid. Looking at your CheckSUR log:

Code: 
 Found 1243 errors
 Fixed 10 errors

That means that there are 1,233 errors to fix which is just unreasonable to even consider fixing, especially as most of them are missing C Marks which can take ages to track down.

I think the best way forward would be to do a repair install:

https://www.sysnative.com/forums/wi...-install-windows-windows-7-windows-vista.html

Tom
 
Thanks Tom for that ...never thought there would be that many errors:-(.....Anyway I guess I will try the repair install



tom982 said:
Hello oohay_7778,

Not good news, I'm afraid. Looking at your CheckSUR log:

Code: 
 Found 1243 errors
 Fixed 10 errors

That means that there are 1,233 errors to fix which is just unreasonable to even consider fixing, especially as most of them are missing C Marks which can take ages to track down.

I think the best way forward would be to do a repair install:

https://www.sysnative.com/forums/wi...-install-windows-windows-7-windows-vista.html

Tom
Click to expand...
 
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