[SOLVED] Slow to connect at startup

[mmullen2]

Hello.
I have Win 7 64 bit SP1 and a hard wired cable to a Netgear WnDR3700v2 router. At startup it takes close to 90 sec. for the internet to be available. I have tried safe mode with networking with no improvement. I have also tried a wireless connection. Still no improvement. The router has the latest version of firmware. Why does it take so long to connect or is 90 seconds considered excessive? Thanks in advance.

 

[niemiro]

Hello :)

Are you leaving the router turned on or off? It's not completely clear from your post whether you're turning both the router & PC on together, and it takes 90 seconds for the router to connect to the wider internet, or whether you leave the router on permanently & your PC takes 90 seconds to connect to the router. Which is it?

Either way, routers have a slow restart. They always have and that doesn't appear to be about to change to. So if you're turning your router off for the night and next morning it takes 90 seconds to connect - that's normal and there is unfortunately no fix (not even new hardware - all routers are this slow). This is why most people leave routers on 24/7. It's not great power consumption wise, but they're designed for it & they don't handle restarts all that quickly.


On the other hand, if it's your computer taking this long, first and foremost try updating your networking drivers (although it seems unlikely to help you in your particular case if you've already tried both wired and wireless). But it's simple and it's good to try the simple things first.

Richard

 

[mmullen2]

Thanks for the quick response.

The router is on 24/7 and I have the latest drivers for the network adapter. I may rollback to an earlier driver. Other suggestions or comments always welcome.

 

[niemiro]

OK, as you say, have a play with a few different driver versions - one through Windows Update if you can, some through your PC manufacturer, another through device manufacturer, etc.
Try to update all of your network & chipset drivers whilst you're at it. It's plausible for a driver for a device you're not currently using to cause this problem.

Rather frustratingly, I actually experienced this precise same issue myself on a Windows 7 development machine I used to have. I actually never got to the bottom of it (although admittedly I didn't spend all that long working on it), & it got fixed next time I reinstalled for other reasons. So unfortunately, whilst I've got first hand experience of the issue, I don't actually have first hand experience fixing it. I'm hoping somebody else will know a little more.

The drivers through are going to be fairly crucial, so fiddling around with a couple of different driver versions is very important. For that purpose, please run the tool here: https://www.sysnative.com/forums/bs...ons-windows-10-8-1-8-7-and-windows-vista.html and post the zip file here. It's a good tool for reporting driver data so that we can analyse it alongside you.
Richard

 

[mmullen2]

Requested Report Files

Others data requested:
Win 7 64 bit SP1 (original OS)
I purchased the DVD from the retailer. It came preinstalled, but MS sees it as OEM.
Date of computer build: July 2012
I have reinstalled the OS 3 or 4 times
CPU: Number of Physical Processors 1
Number of Cores per Processor 4
Number of Logical Processors 8
CPU #1 Intel Core i3/i5/i7
CPU Name Intel(R) Core(TM) i7-3770S CPU @ 3.10GHz
CPU Code Name Ivy Bridge
Vendor GenuineIntel
Number of Bits 64
Instruction Set MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, ET64, XD, VMX, SMX, EST
Platform Name [unknown]
Revision [unknown]
Technology 22 nm
Original Clock 3100 MHz
Original System Clock 100 MHz
Original Multiplier 31.0
CPU Clock 3210 MHz
System Clock 103.0 MHz
Number of Cores 4
Core #1
Speed 4223.6 MHz
Multiplier 41.0
Core #2
Speed 4017.6 MHz
Multiplier 39.0
Core #3
Speed 4017.6 MHz
Multiplier 39.0
Core #4
Speed 4223.6 MHz
Multiplier 41.0
Turbo Boost Enabled
Virtual Technology Disabled
SLAT Supported
Hyper Threading Enabled
Cache
L1 Data Cache 4 x 32 KBytes
L1 Instructions Cache 4 x 32 KBytes
L2 Cache 4 x 256 KBytes
L3 Cache 8192 KBytes

Video:
Video Adapter Intel(R) HD Graphics 4000
Video Processor Intel(R) HD Graphics Family
Adapter DAC Type Internal
PCI ID 0x8086 / 0x0162 - Intel Corporation / Ivy Bridge Graphics Controller
PCI sub ID 0x1043 / 0x84CA - ASUSTeK Computer Inc
Memory 2304 MBytes
Dedicated Video Memory 256 MB (268435456)
Dedicated System Memory 0 MB (0)
Shared System Memory 1504 MB (1577058304)
Adapter BIOS String Hardware Version 0.0
Adapter BIOS Date 01/16/20
PnP Device Id PCI\VEN_8086&DEV_0162&SUBSYS_84CA1043&REV_09\3&11583659&0&10
Video Mode Description 1920 x 1080 x 4294967296 colors
Driver Version 10.18.10.4061
Driver Date 2014-12-18 00:00:00
DirectX DirectX 11

Motherboard:
Manufacturer ASUSTeK COMPUTER INC.
Model P8Z77-V
Version Rev 1.xx
Serial Number MT7024011602532
Bridge
North Bridge Intel ID0150 Revision 09
South Bridge Intel ID1E44 Revision 04
CPU
Name Intel(R) Core(TM) i7-3770S CPU @ 3.10GHz
Cpu Socket [unknown]
Max CPU Speed 3800 MHz
Memory Summary Wrong values reported by BIOS
Memory Type [unknown]
Installed Memory 16062 MBytes
Available Memory 16061 MBytes
Channels [unknown]
Maximum Capacity 32768 MBytes
Maximum Memory Module Size [unknown]
Memory Slots 4
Error Correction None
System Slots
ISA 0
PCI 7
AGP 0
VL-BUS 0
EISA 0
PCMCIA 0
ExpressCard 0
MCA 0




Power Supply: Thermolake

System Manufacturer: ? ASUS
Exact model number: I have no idea where to find this??
Desktop

Thanks for your efforts.

 

[mmullen2]

This issue has been resolved. The culprit was Windows Media Player Network Services. Once it was disable connection was almost immediate. Thanks to all who made suggestions.

 

[niemiro]

Awesome work! Really glad you got it sorted out :)

Thanks also for letting us know the outcome. I'll definitely bear this in mind in case I ever see it again.