[SOLVED] SFCFIX - SURT total detected corruption count: 4

S

Stevev

Member
Joined
Jul 10, 2019
Posts
16
Hello All.

I've had some issues with Outlook 2013 freezing and ran the Tool, looking to see if the corrupted files are related...?

Any assistance with log locations and or repairs appreciated.

Cheers
 
SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-07-11 21:40:08.895
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.




AutoAnalysis::
WARNING: Components hive failed final reload test with error code ERROR_PRIVILEGE_NOT_HELD and may be corrupt.


SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.



Failed to process registry database in location 1.
Failed to load registry hive C:\Windows\System32\config\COMPONENTS into key HKEY_LOCAL_MACHINE\COMPONENTS with error code ERROR_PRIVILEGE_NOT_HELD.

Failed to generate a complete zip file. Upload aborted.


SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2019-07-11 21:44:51.714
----------------------EOF-----------------------
 
Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service. Examples of services to upload to are Dropbox or OneDrive or SendSpace and then just provide the link in your reply.
 
Hello

thanks again ...

there seem to be a problem with outlook hanging
The program OUTLOOK.EXE version 15.0.5153.1000 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: ac4
Start Time: 01d537fef5b3eee1
Termination Time: 0
Application Path: C:\Program Files\Microsoft Office 15\root\office15\OUTLOOK.EXE
Report Id: d98b7cc3-a415-11e9-b5c2-c81f66309252


Also, when trying to repair Office there is about 40 errors :
Product: Office 15 Click-to-Run Extensibility Component. The application tried to modify a protected Windows registry key \Software\Classes\Interface\{85AEE342-48B0-4244-9DD5-1ED435410FAB}\TypeLib.

thanks again

Stevev
 
GSmartControl
Follow the instructions below to check your SMART status with GSmartControl:


  • Download the portable version of GSmartControl and save it on your Desktop;
  • Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program.
  • Identify your drive in the list (if recognized by the tool), and hover your mouse over it.
  • You should see something called: SMART status. It will either read: Enabled, in which case you should do the following:
  • Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name);
  • Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
  • Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot;
  • Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
  • Please note: If the SMART Status reads: Unsupported, stop and let me know.
    info_failing.png
 
Hello

No errors enclosed both image file for your verification

thanks again for all of your efforts.

s.
 

Attachments

  • Attributes.gif
    Attributes.gif
    61.5 KB · Views: 2
  • Self test.gif
    Self test.gif
    71 KB · Views: 2
Hi!

As it has been a while, please do the following:

SFC Scan


  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
 
I have uninstalled / reinstalled Office 2013

I still get the Following Error

The program OUTLOOK.EXE version 15.0.5153.1000 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 1a34
Start Time: 01d5492c8d329801
Termination Time: 0
Application Path: C:\Program Files\Microsoft Office 15\root\office15\OUTLOOK.EXE
Report Id: 8a412f36-b552-11e9-b18a-c81f66309252


Any suggestions appreciated
 
Also, After the uninstalled / reinstalled Office 2013 I did run a full repair > Add/Remove Programs

multiple instances of this type of error

Product: Office 15 Click-to-Run Extensibility Component. The application tried to modify a protected Windows registry key \CLSID\{AAC46A37-9229-4FC0-8CCE-4497569BF4D1}\InprocServer32.
 
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