TonyMah New member Joined Jul 20, 2019 Posts 1 Jul 20, 2019 #1 I've been running the sfc /scannow and it keeps getting stuck at 34%. Attachments CBS.log 790.4 KB · Views: 2
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Aug 2, 2019 #2 Hi! Apologies for the delay. Are you still in need of assistance? If yes, I would start with a HDD check. Download the portable version of GSmartControl and save it on your Desktop; Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program. Identify your drive in the list (if recognized by the tool), and hover your mouse over it. You should see something called: SMART status. It will either read: Enabled, in which case you should do the following: Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name); Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete); Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot; Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply; Please note: If the SMART Status reads: Unsupported, stop and let me know.
Hi! Apologies for the delay. Are you still in need of assistance? If yes, I would start with a HDD check. Download the portable version of GSmartControl and save it on your Desktop; Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program. Identify your drive in the list (if recognized by the tool), and hover your mouse over it. You should see something called: SMART status. It will either read: Enabled, in which case you should do the following: Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name); Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete); Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot; Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply; Please note: If the SMART Status reads: Unsupported, stop and let me know.