P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,892 Aug 22, 2024 #421 Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: Restart the machine. Run the command sfc /scannow in an elevated commandprompt and report the result. If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach the zipped cbs.log to your next reply. Attachments SFCFix.zip 175.8 KB · Views: 1
Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: Restart the machine. Run the command sfc /scannow in an elevated commandprompt and report the result. If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach the zipped cbs.log to your next reply.
A arremondo Contributor Joined Oct 22, 2023 Posts 327 Aug 23, 2024 #422 51% Attachments CBS.zip 19.4 KB · Views: 1 SFCFix.txt 8.9 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,892 Aug 23, 2024 #423 Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: Restart the machine. Run the command sfc /scannow in an elevated commandprompt and report the result. If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach the zipped cbs.log to your next reply. Attachments SFCFix.zip 8.7 KB · Views: 1
Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: Restart the machine. Run the command sfc /scannow in an elevated commandprompt and report the result. If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach the zipped cbs.log to your next reply.
A arremondo Contributor Joined Oct 22, 2023 Posts 327 Aug 23, 2024 #424 52% Attachments CBS.zip 56.2 KB · Views: 1 SFCFix.txt 2.4 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,892 Aug 23, 2024 #425 Install Update with DISM Download the update MSU here: https://catalog.s.download.windowsu..._403d2e21ee3f257f2127563ee5ea11a34093ec5d.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand windows8.1-kb5006714-x64_403d2e21ee3f257f2127563ee5ea11a34093ec5d.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows8.1-kb5006714-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log
Install Update with DISM Download the update MSU here: https://catalog.s.download.windowsu..._403d2e21ee3f257f2127563ee5ea11a34093ec5d.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand windows8.1-kb5006714-x64_403d2e21ee3f257f2127563ee5ea11a34093ec5d.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows8.1-kb5006714-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log
A arremondo Contributor Joined Oct 22, 2023 Posts 327 Aug 24, 2024 #426 Says 100% but there is an error: Attachments CBS (2).zip 725.7 KB · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,892 Aug 24, 2024 #427 Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: Restart the machine. Perform the instructions in message #425 again and report the result. You can skip step 1 & 2 and the command expand at step 5 If it fails attach the file cbs.log to your next reply. Attachments SFCFix.zip 1 KB · Views: 1
Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: Restart the machine. Perform the instructions in message #425 again and report the result. You can skip step 1 & 2 and the command expand at step 5 If it fails attach the file cbs.log to your next reply.
A arremondo Contributor Joined Oct 22, 2023 Posts 327 Aug 24, 2024 #428 Attachments CBS.zip 1.1 MB · Views: 1 SFCFix.txt 2 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,892 Aug 24, 2024 #429 FRST Search Click the Start button and in the search box, type CMD When you see cmd.exe on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, press enter afterwards. Code: REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste SearchAll:Microsoft-Windows-IE-Setup-Support into the Search box and click the Search Files button. When the scan is complete, a message will display that 'Search.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'Search.txt' to your next reply. You may close any remaining open windows now.
FRST Search Click the Start button and in the search box, type CMD When you see cmd.exe on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, press enter afterwards. Code: REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste SearchAll:Microsoft-Windows-IE-Setup-Support into the Search box and click the Search Files button. When the scan is complete, a message will display that 'Search.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'Search.txt' to your next reply. You may close any remaining open windows now.
A arremondo Contributor Joined Oct 22, 2023 Posts 327 Aug 25, 2024 #430 The log is empty Attachments Search.txt 343 bytes · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,892 Aug 25, 2024 #431 Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: Restart the machine. Perform the instructions in message #425 again and report the result. You can skip step 1 & 2 and the command expand at step 5 If it fails attach the file cbs.log to your next reply. Attachments SFCFix.zip 65.6 KB · Views: 1
Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: Restart the machine. Perform the instructions in message #425 again and report the result. You can skip step 1 & 2 and the command expand at step 5 If it fails attach the file cbs.log to your next reply.
A arremondo Contributor Joined Oct 22, 2023 Posts 327 Aug 25, 2024 #432 Error again: Attachments SFCFix.txt 10.9 KB · Views: 1 CBS.zip 477.3 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,892 Aug 26, 2024 #433 Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFixScript.txt and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: Restart the machine. Perform the instructions in message #425 again and report the result. You can skip step 1 & 2 and the command expand at step 5 If it fails attach the file cbs.log to your next reply. Attachments SFCFixScript.txt 9.1 KB · Views: 1
Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFixScript.txt and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: Restart the machine. Perform the instructions in message #425 again and report the result. You can skip step 1 & 2 and the command expand at step 5 If it fails attach the file cbs.log to your next reply.
A arremondo Contributor Joined Oct 22, 2023 Posts 327 Aug 26, 2024 #434 Attachments CBS.zip 441.4 KB · Views: 1 SFCFix.txt 13.2 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,892 Aug 26, 2024 #435 Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: Restart the machine. Perform the instructions in message #425 again and report the result. You can skip step 1 & 2 and the command expand at step 5 If it fails attach the file cbs.log to your next reply. Attachments SFCFix.zip 16.5 KB · Views: 1
Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: Restart the machine. Perform the instructions in message #425 again and report the result. You can skip step 1 & 2 and the command expand at step 5 If it fails attach the file cbs.log to your next reply.
A arremondo Contributor Joined Oct 22, 2023 Posts 327 Aug 27, 2024 #436 Attachments SFCFix.txt 47.8 KB · Views: 1 CBS.zip 437.7 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,892 Aug 27, 2024 #437 Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: Restart the machine. Perform the instructions in message #425 again and report the result. You can skip step 1 & 2 and the command expand at step 5 If it fails attach the file cbs.log to your next reply. Attachments SFCFix.zip 1,017.5 KB · Views: 2
Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: Restart the machine. Perform the instructions in message #425 again and report the result. You can skip step 1 & 2 and the command expand at step 5 If it fails attach the file cbs.log to your next reply.
A arremondo Contributor Joined Oct 22, 2023 Posts 327 Aug 27, 2024 #438 Attachments CBS.zip 432.8 KB · Views: 2 SFCFix.txt 42.8 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,892 Aug 28, 2024 #439 Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: Restart the machine. Perform the instructions in message #425 again and report the result. You can skip step 1 & 2 and the command expand at step 5 If it fails attach the file cbs.log to your next reply. Attachments SFCFix.zip 1.5 KB · Views: 1
Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: Restart the machine. Perform the instructions in message #425 again and report the result. You can skip step 1 & 2 and the command expand at step 5 If it fails attach the file cbs.log to your next reply.
A arremondo Contributor Joined Oct 22, 2023 Posts 327 Aug 28, 2024 #440 Attachments CBS.zip 434.1 KB · Views: 1 SFCFix.txt 2.1 KB · Views: 0