[SOLVED] Servicing's entirely busted

[No_Lollygagging]

Hi all. Joined up because some googling led me here and I was honestly amazed at the knowledgeable and professional impression the members here give. So first off, thank you for your work.

Now then. I was tasked with upgrading a W10 pc to W11. Seemed simple enough. I work in IT and have done this countless times before. This one machine, though, seems to have its entire servicing stack wrecked - likely by, I suspect, one of those more intrusive antimalware suites. Beyond some permission conflicts, WU is failing completely, DISM is unable to finish successfully and SFC can't even start. I've tried a load of native autofixes, chkdsk, manual install of updates, dism'ing with a source and even directly running w10 and w11 ISOs which fail before completing. Also tried SFCFix to no effect. I haven't gotten around to deploying from boot yet, but that's the only option I have left and I'd like some opinions. It appears this pc is either missing a whole series of manifests or they became corrupt due to external causes. Of course, all such software were removed before I got access to the machine.

Attaching all relevant logs. Many thanks to whomever is able to shed some light on the matter.

 

[Maxstar]

Hi and welcome to Sysnative,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[No_Lollygagging]

Hi and welcome to Sysnative,

Step 1...

Hi Maxstar. Thank you for looking into this.

I applied the provided fix successfully and ran dism as specified - it still returned error 0x800f081f. The resulting CBS log is attached along with the SFCFix log. I'm seeing a lot of manifest hash mismatch errors.

 

[No_Lollygagging]

@Maxstar good news! Servicing was still busted but the mismatched manifests definitely went in the right place. After applying your fix I noticed I became able to do a successful in-place install of W10 and subsequently of W11 - I imagine the install media overrode the current list and simply used the replacements. Everything is crispy new and regular updates are wrapping up as we speak.

I'm marking this as solved. Thank you so very much for your invaluable help. You're the man.

 

[Maxstar]

Hi,

You're welcome. Glad the in-place upgrade has solved the latest issues and you were able to upgrade to Windows 11.