[SOLVED] Server 2022 failing KB5025230 with error 0x800f0982

[sebeni94]

I have two newly deployed Windows Server 2022 VMs failing to install KB5025230 , both failing with 0x800f0982

Tried running "DISM /Online /Cleanup-Image /RestoreHealth" and "DISM /Online /Cleanup-Image /RestoreHealth /Source:" with SXS folder from working server did not solve the issue.

I have attached CBS log and component scan from one of the servers.

Thank you in advance for the support.

 

[Maxstar]

Hi and welcome to Sysnative,

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[sebeni94]

Hi Maxstar,

Thank you for reaching out.

Here is the components file from the affected server.

 

[Maxstar]

Hi,

Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards reboot the server and attempt to update. If ti fails attach a new copy of the CBS logs.

 

[sebeni94]

After the fix Windows Update ran successfully and the server is fully up to date. Many thanks for your help!

Do you think I can run the same fix on the other server with the same error? I have attached CBS and components file if you are able to take a look.

 

[Maxstar]

Hi,

You're welcome. Yes you can run the same fix on the other server, It's the same issue.

2023-05-03 07:55:20, Error                 CSI    0000000e (F) Cannot identify matching versions for component Microsoft-Windows-Security-SPP-Component-SKU-ServerDatacenter-License, version 10.0.20348.1194, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}.[gle=0x80004005]
2023-05-03 07:55:20, Error                 CSI    0000000f@2023/5/3:05:55:20.02 (F) Attempting to mark store corrupt with category [l:21 ml:22]'CorruptComponentValue'[gle=0x80004005]

 

[sebeni94]

Hi,

It worked great on the other server too. A big thanks this saved me from reinstalling the OS.

 

[Maxstar]

Hi,

You're welcome. Glad to hear both servers are up and running again...
I'll mark this thread as solved.