[SOLVED] Server 2016 - Windows Update Error Code 0x80073712

5y54dmin

Member
Joined
May 21, 2024
Posts
5
I'm experiencing trouble with installing windows updates on Server 2016 Standard Build 14393.5066. An MS Engineer has confirmed that the CSI manifest corruption reported in the CBS log file is attributed to KB5009546 (Retired Update). I was instructed to map a network drive of a healthy "WinSxS" folder from a Server 2016 VM on the network and attempt "DISM /Online /Cleanup-image /RestoreHealth" until all corruption is gone. However, I was not 100% successful and still have 8 left. If possible is there any way to find the last 8 listed below?

CBS Log Corruption:
amd64_0fb5fb9352c9b593dc98f741a28ffada_31bf3856ad364e35_10.0.14393.4886_none_d92ec1a198e7fdb0
amd64_2465b18cbc6a63b662366bdda4223825_31bf3856ad364e35_10.0.14393.4886_none_98b3f3384e13d938
amd64_68ab64f4841186a86e2693c4cf040d29_31bf3856ad364e35_10.0.14393.4886_none_bce92b35606b78fe
amd64_68c2676ded1912f05d08de438bb2ef9a_31bf3856ad364e35_10.0.14393.4886_none_c63244994c67e592
amd64_73db8349791f476ad08e30468ee7eec9_31bf3856ad364e35_11.0.14393.5006_none_344c518bba4071d2
amd64_microsoft-windows-twext_31bf3856ad364e35_10.0.14393.4283_none_d1bea15fed89b7e6
amd64_acf1ed9d95ed0e49c045800651e088de_31bf3856ad364e35_10.0.14393.4350_none_d92696737dd71146
amd64_microsoft-windows-d..umaninterfacedevice_31bf3856ad364e35_10.0.14393.4886_none_95e986f2008a68b7

WeTransfer Link (Components Hive): COMPONENTS_Hive-(05-27-2024).zip

Thanks in advance!
 

Attachments

Hi and welcome to Sysnative,

Step 1. Download
6530fbb0f4101-56f31e53c97da-SFCFix.PNG
SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
650c22f99662d-6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code:
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Maxstar,

You're my hero for the month! I've probably been through 50+ VMs on the network in an attempt to try and find these 8 files. DISM /ScanHealth command is now showing "no component store corruption detected", which is a first for me.
Excellent work and I can't thank you enough!

1717360474391.png
 

Attachments

Hi,

Great, are there any remaining issues or is everything up and running again?
 
No remaining issues whatsoever. Very helpful support for an update issue that's probably been broken for years.

Thanks again!
 
Hi,

You're welcome. Glad I could help to resolve this issue...(y)
 

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