Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,819 Location The Netherlands Sep 6, 2024 #21 One of the files is missing, but please do the following to check the hashes of both files. Code: certutil -hashfile %systemroot%\WinSxS\amd64_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_10.0.14393.3085_none_a5bd47e8202d6aa2\mstscax.mof SHA256 certutil -hashfile %systemroot%\WinSxS\amd64_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_10.0.14393.3085_none_a5bd47e8202d6aa2\tsgqec.dll SHA256
One of the files is missing, but please do the following to check the hashes of both files. Code: certutil -hashfile %systemroot%\WinSxS\amd64_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_10.0.14393.3085_none_a5bd47e8202d6aa2\mstscax.mof SHA256 certutil -hashfile %systemroot%\WinSxS\amd64_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_10.0.14393.3085_none_a5bd47e8202d6aa2\tsgqec.dll SHA256
E EPLTechBH Active member Joined Dec 20, 2023 Posts 30 Sep 6, 2024 #22 Code: SHA256 hash of file C:\Windows\WinSxS\amd64_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_10.0.14393.3085_none_a5bd47e8202d6aa2\mstscax.mof: 0d4b8f0653f64b341562b4ed572130545357f00cd10cda91233b17f71a834268 CertUtil: -hashfile command completed successfully. SHA256 hash of file C:\Windows\WinSxS\amd64_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_10.0.14393.3085_none_a5bd47e8202d6aa2\tsgqec.dll: 29a64e5104bcda1aa22dbeaea5e3d2bd7380b1767573faf3e82422dbc5033b56 CertUtil: -hashfile command completed successfully.
Code: SHA256 hash of file C:\Windows\WinSxS\amd64_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_10.0.14393.3085_none_a5bd47e8202d6aa2\mstscax.mof: 0d4b8f0653f64b341562b4ed572130545357f00cd10cda91233b17f71a834268 CertUtil: -hashfile command completed successfully. SHA256 hash of file C:\Windows\WinSxS\amd64_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_10.0.14393.3085_none_a5bd47e8202d6aa2\tsgqec.dll: 29a64e5104bcda1aa22dbeaea5e3d2bd7380b1767573faf3e82422dbc5033b56 CertUtil: -hashfile command completed successfully.
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,819 Location The Netherlands Sep 6, 2024 #23 Please run the following command and post the result: Code: DISM /online /cleanup-image /StartComponentCleanup If it fails attach a new copy of the CBS logs.
Please run the following command and post the result: Code: DISM /online /cleanup-image /StartComponentCleanup If it fails attach a new copy of the CBS logs.
E EPLTechBH Active member Joined Dec 20, 2023 Posts 30 Sep 6, 2024 #24 Code: Error: 14098 The component store has been corrupted. The DISM log file can be found at C:\Windows\Logs\DISM\dism.log Attachments dism.log 10 MB · Views: 0 CBS.zip 14.2 MB · Views: 1
Code: Error: 14098 The component store has been corrupted. The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,819 Location The Netherlands Sep 6, 2024 #25 Step 1. Run the following DISM command again and post the result. If it fails attach a new copy of the CBS log. Code: DISM /online /cleanup-image /RestoreHealth Step 2. Upload your COMPONENTS hive. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file. Please copy this file to your desktop. Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop. If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
Step 1. Run the following DISM command again and post the result. If it fails attach a new copy of the CBS log. Code: DISM /online /cleanup-image /RestoreHealth Step 2. Upload your COMPONENTS hive. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file. Please copy this file to your desktop. Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop. If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
E EPLTechBH Active member Joined Dec 20, 2023 Posts 30 Sep 6, 2024 #26 Code: Error: 1734 The array bounds are invalid. The DISM log file can be found at C:\Windows\Logs\DISM\dism.log Link to component hub: Component Hub Attachments CBS.zip 10.8 MB · Views: 1 dism.log 10.2 MB · Views: 0
Code: Error: 1734 The array bounds are invalid. The DISM log file can be found at C:\Windows\Logs\DISM\dism.log Link to component hub: Component Hub
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,819 Location The Netherlands Sep 6, 2024 #27 Here's the next fix. Step 1. Warning: This fix was written specifically for this system. Do not run this fix on another system. Save any work you have open, and close all programs. Download the attachment SFCFix.zip and save it to your desktop. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Post the logfile (SFCFix.txt) as attachment in your next reply. Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log. Code: DISM /online /cleanup-image /RestoreHealth Attachments SFCFix.zip 8.7 MB · Views: 1
Here's the next fix. Step 1. Warning: This fix was written specifically for this system. Do not run this fix on another system. Save any work you have open, and close all programs. Download the attachment SFCFix.zip and save it to your desktop. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Post the logfile (SFCFix.txt) as attachment in your next reply. Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log. Code: DISM /online /cleanup-image /RestoreHealth
E EPLTechBH Active member Joined Dec 20, 2023 Posts 30 Sep 9, 2024 #28 Code: The restore operation completed successfully. The operation completed successfully Attachments SFCFix.txt 11.6 KB · Views: 1
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,819 Location The Netherlands Sep 9, 2024 #29 Please run the following command again and post the result: Code: DISM /online /cleanup-image /StartComponentCleanup If it fails attach a new copy of the CBS logs.
Please run the following command again and post the result: Code: DISM /online /cleanup-image /StartComponentCleanup If it fails attach a new copy of the CBS logs.
E EPLTechBH Active member Joined Dec 20, 2023 Posts 30 Sep 9, 2024 #30 Code: Error: 2 The system cannot find the file specified. The DISM log file can be found at C:\Windows\Logs\DISM\dism.log Attachments CBS.zip 10.7 MB · Views: 1
Code: Error: 2 The system cannot find the file specified. The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,819 Location The Netherlands Sep 9, 2024 #31 Please run the following commands in an elevated prompt and post the result: Code: certutil -hashfile %systemroot%\WinSxS\wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.0.14393.1884_none_d6c8a4a8dac4d4be\indexeddbserver.dll SHA256 certutil -hashfile %systemroot%\WinSxS\wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.0.14393.3085_none_d71f110cda840925\indexeddbserver.dll SHA256 certutil -hashfile %systemroot%\WinSxS\wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.0.14393.3143_none_d7106d88da8f8c78\indexeddbserver.dll SHA256
Please run the following commands in an elevated prompt and post the result: Code: certutil -hashfile %systemroot%\WinSxS\wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.0.14393.1884_none_d6c8a4a8dac4d4be\indexeddbserver.dll SHA256 certutil -hashfile %systemroot%\WinSxS\wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.0.14393.3085_none_d71f110cda840925\indexeddbserver.dll SHA256 certutil -hashfile %systemroot%\WinSxS\wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.0.14393.3143_none_d7106d88da8f8c78\indexeddbserver.dll SHA256
E EPLTechBH Active member Joined Dec 20, 2023 Posts 30 Sep 9, 2024 #32 Code: C:\Windows\system32>certutil -hashfile %systemroot%\WinSxS\wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.0.14393.1884_none_d6c8a4a8dac4d4be\indexeddbserver.dll SHA256 CertUtil: -hashfile command FAILED: 0x80070002 (WIN32: 2 ERROR_FILE_NOT_FOUND) CertUtil: The system cannot find the file specified. C:\Windows\system32>certutil -hashfile %systemroot%\WinSxS\wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.0.14393.3085_none_d71f110cda840925\indexeddbserver.dll SHA256 CertUtil: -hashfile command FAILED: 0x80070002 (WIN32: 2 ERROR_FILE_NOT_FOUND) CertUtil: The system cannot find the file specified. C:\Windows\system32>certutil -hashfile %systemroot%\WinSxS\wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.0.14393.3143_none_d7106d88da8f8c78\indexeddbserver.dll SHA256 SHA256 hash of file C:\Windows\WinSxS\wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.0.14393.3143_none_d7106d88da8f8c78\indexeddbserver.dll: 4cbbe39c98df4fcbbfd452bcefe8da631ba52b9f7fb34fdb0af69857d2989e19 CertUtil: -hashfile command completed successfully.
Code: C:\Windows\system32>certutil -hashfile %systemroot%\WinSxS\wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.0.14393.1884_none_d6c8a4a8dac4d4be\indexeddbserver.dll SHA256 CertUtil: -hashfile command FAILED: 0x80070002 (WIN32: 2 ERROR_FILE_NOT_FOUND) CertUtil: The system cannot find the file specified. C:\Windows\system32>certutil -hashfile %systemroot%\WinSxS\wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.0.14393.3085_none_d71f110cda840925\indexeddbserver.dll SHA256 CertUtil: -hashfile command FAILED: 0x80070002 (WIN32: 2 ERROR_FILE_NOT_FOUND) CertUtil: The system cannot find the file specified. C:\Windows\system32>certutil -hashfile %systemroot%\WinSxS\wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.0.14393.3143_none_d7106d88da8f8c78\indexeddbserver.dll SHA256 SHA256 hash of file C:\Windows\WinSxS\wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.0.14393.3143_none_d7106d88da8f8c78\indexeddbserver.dll: 4cbbe39c98df4fcbbfd452bcefe8da631ba52b9f7fb34fdb0af69857d2989e19 CertUtil: -hashfile command completed successfully.
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,819 Location The Netherlands Sep 9, 2024 #33 Step 1. Warning: This fix was written specifically for this system. Do not run this fix on another system. Save any work you have open, and close all programs. Download the attachment SFCFix.zip and save it to your desktop. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Post the logfile (SFCFix.txt) as attachment in your next reply. Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log. Code: DISM /online /cleanup-image /RestoreHealth Attachments SFCFix.zip 16.7 MB · Views: 1
Step 1. Warning: This fix was written specifically for this system. Do not run this fix on another system. Save any work you have open, and close all programs. Download the attachment SFCFix.zip and save it to your desktop. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Post the logfile (SFCFix.txt) as attachment in your next reply. Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log. Code: DISM /online /cleanup-image /RestoreHealth
E EPLTechBH Active member Joined Dec 20, 2023 Posts 30 Sep 9, 2024 #34 Code: The restore operation completed successfully. The operation completed successfully Attachments SFCFix.txt 9.6 KB · Views: 1
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,819 Location The Netherlands Sep 9, 2024 #35 Please run the following command again and post the result: Code: DISM /online /cleanup-image /StartComponentCleanup If it fails attach a new copy of the CBS logs.
Please run the following command again and post the result: Code: DISM /online /cleanup-image /StartComponentCleanup If it fails attach a new copy of the CBS logs.
E EPLTechBH Active member Joined Dec 20, 2023 Posts 30 Sep 9, 2024 #36 Code: Error: 14098 The component store has been corrupted. The DISM log file can be found at C:\Windows\Logs\DISM\dism.log Attachments CBS.zip 10.7 MB · Views: 1
Code: Error: 14098 The component store has been corrupted. The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,819 Location The Netherlands Sep 9, 2024 #37 Please run the following commands in an elevated prompt and post the result: Code: certutil -hashfile %systemroot%\WinSxS\wow64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.14393.1884_none_2827feac66ba62eb\ieframe.dll SHA256 certutil -hashfile %systemroot%\WinSxS\wow64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.14393.3053_none_287b97c2667c180b\ieframe.dll SHA256 certutil -hashfile %systemroot%\WinSxS\wow64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.14393.3115_none_286c991e668801e2\ieframe.dll SHA256
Please run the following commands in an elevated prompt and post the result: Code: certutil -hashfile %systemroot%\WinSxS\wow64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.14393.1884_none_2827feac66ba62eb\ieframe.dll SHA256 certutil -hashfile %systemroot%\WinSxS\wow64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.14393.3053_none_287b97c2667c180b\ieframe.dll SHA256 certutil -hashfile %systemroot%\WinSxS\wow64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.14393.3115_none_286c991e668801e2\ieframe.dll SHA256
E EPLTechBH Active member Joined Dec 20, 2023 Posts 30 Sep 9, 2024 #38 Code: C:\Windows\system32>certutil -hashfile %systemroot%\WinSxS\wow64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.14393.1884_none_2827feac66ba62eb\ieframe.dll SHA256 CertUtil: -hashfile command FAILED: 0x80070002 (WIN32: 2 ERROR_FILE_NOT_FOUND) CertUtil: The system cannot find the file specified. C:\Windows\system32>certutil -hashfile %systemroot%\WinSxS\wow64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.14393.3053_none_287b97c2667c180b\ieframe.dll SHA256 CertUtil: -hashfile command FAILED: 0x80070002 (WIN32: 2 ERROR_FILE_NOT_FOUND) CertUtil: The system cannot find the file specified. C:\Windows\system32>certutil -hashfile %systemroot%\WinSxS\wow64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.14393.3115_none_286c991e668801e2\ieframe.dll SHA256 SHA256 hash of file C:\Windows\WinSxS\wow64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.14393.3115_none_286c991e668801e2\ieframe.dll: 12918ed655e9c5be129c29d75af9b5ad48f94b6d5516d26075f54473d8e8336c CertUtil: -hashfile command completed successfully.
Code: C:\Windows\system32>certutil -hashfile %systemroot%\WinSxS\wow64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.14393.1884_none_2827feac66ba62eb\ieframe.dll SHA256 CertUtil: -hashfile command FAILED: 0x80070002 (WIN32: 2 ERROR_FILE_NOT_FOUND) CertUtil: The system cannot find the file specified. C:\Windows\system32>certutil -hashfile %systemroot%\WinSxS\wow64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.14393.3053_none_287b97c2667c180b\ieframe.dll SHA256 CertUtil: -hashfile command FAILED: 0x80070002 (WIN32: 2 ERROR_FILE_NOT_FOUND) CertUtil: The system cannot find the file specified. C:\Windows\system32>certutil -hashfile %systemroot%\WinSxS\wow64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.14393.3115_none_286c991e668801e2\ieframe.dll SHA256 SHA256 hash of file C:\Windows\WinSxS\wow64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.14393.3115_none_286c991e668801e2\ieframe.dll: 12918ed655e9c5be129c29d75af9b5ad48f94b6d5516d26075f54473d8e8336c CertUtil: -hashfile command completed successfully.
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,819 Location The Netherlands Sep 9, 2024 #39 Here's the next fix. Step 1. Warning: This fix was written specifically for this system. Do not run this fix on another system. Save any work you have open, and close all programs. Download the attachment SFCFix.zip and save it to your desktop. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Post the logfile (SFCFix.txt) as attachment in your next reply. Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log. Code: DISM /online /cleanup-image /StartComponentCleanup Attachments SFCFix.zip 9.1 MB · Views: 1
Here's the next fix. Step 1. Warning: This fix was written specifically for this system. Do not run this fix on another system. Save any work you have open, and close all programs. Download the attachment SFCFix.zip and save it to your desktop. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Post the logfile (SFCFix.txt) as attachment in your next reply. Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log. Code: DISM /online /cleanup-image /StartComponentCleanup
E EPLTechBH Active member Joined Dec 20, 2023 Posts 30 Sep 9, 2024 #40 Code: Error: 14098 The component store has been corrupted. The DISM log file can be found at C:\Windows\Logs\DISM\dism.log Attachments CBS.zip 10.7 MB · Views: 1 SFCFix.txt 6.1 KB · Views: 1
Code: Error: 14098 The component store has been corrupted. The DISM log file can be found at C:\Windows\Logs\DISM\dism.log