Server 2016 Standard DISM issues

S

SaiBork

New member
Joined
Sep 8, 2021
Posts
4
I'm unable to use DISM restorehealth, depending on command used it gives different errors.

- Error 14: Not enough storage
- 0x800f081f: The source files could not be found

I've checked the CBS.log file, which also says source file issues, but I can't find what it is actually having issues with.

I ran below commands:
1:
Code: 
sfc /scannow
Code: 
Windows Resource Protection did not find any integrity violations.
2:
Code: 
dism /Online /Cleanup-Image /CheckHealth
Code: 
The component store is repairable.
The operation completed successfully.
3:
Code: 
dism /Online /Cleanup-Image /ScanHealth /LogPath:C:\temp\DISM\LOG-Scan001.txt /loglevel:4 /ScratchDir:C:\temp\DISM\Scratch
Code: 
[==========================100.0%==========================] The component store is repairable.
The operation completed successfully.
4:
Code: 
dism /Online /Cleanup-Image /RestoreHealth /LogPath:C:\temp\DISM\LOG-Restore-001.txt /LogLevel:4
Code: 
[==========================100.0%==========================]
Error: 14
Not enough storage is available to complete this operation.
5:
Code: 
dism /Get-ImageInfo /imagefile:D:\sources\install.wim
Code: 
Index : 2
Name : Windows Server 2016 Standard (Desktop Experience)
6:
Code: 
dism /Online /Cleanup-Image /RestoreHealth /LogPath:C:\temp\DISM\LOG-Restore-002.txt /LogLevel:4 /ScratchDir:C:\temp\DISM\Scratch /Source:wim:D:\Sources\install.wim:2 /LimitAccess
Code: 
[===========================96.7%========================  ]
Error: 0x800f081f
The source files could not be found.
7:
Code: 
dism /Online /Cleanup-Image /AnalyzeComponentStore
Code: 
Windows Explorer Reported Size of Component Store : 9.95 GB

Actual Size of Component Store : 9.85 GB

    Shared with Windows : 6.16 GB
    Backups and Disabled Features : 2.47 GB
    Cache and Temporary Data : 1.21 GB

Date of Last Cleanup : 2021-08-08 01:37:56

Number of Reclaimable Packages : 0
Component Store Cleanup Recommended : Yes


After all of the above I ran the SFCFix.exe, this finds issues and also runs dism at/after Stage 3 and completes with:
AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.

Changed IRPStackSize key, this was set to 1, changed it to 12, rebooted, re-ran:
Code: 
dism /Online /Cleanup-Image /RestoreHealth /LogPath:C:\temp\DISM\LOG-Restore-003.txt /LogLevel:4

Still comes back with
Code: 
[==========================100.0%==========================]
Error: 14
Not enough storage is available to complete this operation.


C: drive is the only storage drive and has 48.1 GB free out of 126 GB.
RAM, 4.2 out of 20 GB is in use, during dism it hangs around 5-7 GB out of 20 GB.


SFCFix again:
Code: 
Checking for updates . . .
No new update is available at this time.

Processing directive 1 of 1 (AutoAnalysis::)
Checking store directories . . .
Checking CBS.log . . .
Checking CheckSUR.log . . .
Checking CheckSUR.persist.log . . .

Attempting repair . . .
Stage 1
Stage 2
Stage 3

Due to the nature of your corruptions, scan times have been extended by
approximately 15-20 minutes. Please be patient and allow the operation to
complete.


Deployment Image Servicing and Management tool
Version: 10.0.14393.4169

Image Version: 10.0.14393.4169

[==========================100.0%==========================]
Error: 14

Not enough storage is available to complete this operation.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

SUMMARY:
   CBS & SFC total detected corruption count:     0
   CBS & SFC total unimportant corruption count:  0
   CBS & SFC total fixed corruption count:        0
   SURT total detected corruption count:          0
   SURT total unimportant corruption count:       0
   SURT total fixed corruption count:             0

Press any key to continue to explanation of summary . . .

Log file:
AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.

Ran below:
Code: 
dism /Online /Cleanup-Image /StartComponentCleanup
Code: 
[===========                20.0%                          ]
The operation completed successfully.

After the above cleanup is no longer recommended
Code: 
Component Store (WinSxS) information:

Windows Explorer Reported Size of Component Store : 9.95 GB

Actual Size of Component Store : 9.85 GB

    Shared with Windows : 6.16 GB
    Backups and Disabled Features : 2.47 GB
    Cache and Temporary Data : 1.21 GB

Date of Last Cleanup : 2021-09-08 12:30:20

Number of Reclaimable Packages : 0
Component Store Cleanup Recommended : No

The operation completed successfully.

Re-ran RestoreHealth, but still coming up with the same messages
Code: 
dism /Online /Cleanup-Image /RestoreHealth /LogPath:C:\temp\DISM\LOG-Restore-004.txt /LogLevel:4
Again, Error 14 / (hr:0x8007000e) Not enough storage/ Not enough memory
Checked Virtual Memory setting, this is set to System Managed and only using 3 GB and doesnt change size while running DISM

Code: 
dism /Online /Cleanup-Image /RestoreHealth /LogPath:C:\temp\DISM\LOG-Restore-005.txt /LogLevel:4 /ScratchDir:C:\temp\DISM\Scratch /Source:wim:D:\Sources\install.wim:2 /LimitAccess
Code: 
[===========================96.5%=======================   ]
Error: 0x800f081f

The source files could not be found.

I've created a separate local admin account, but this behaves exactly the same

I have attached the different log files created.
 

Attachments

Quick update to this, I was still using an old ISO for the 2016 install, so I downloaded the latest EVAL iso and the latest VL iso to see if either of these would do the trick with the missing files error.

EVAL (Windows_Server_2016_Datacenter_EVAL_en-us_14393_refresh.ISO)
VL (SW_DVD9_Win_Server_STD_CORE_2016_64Bit_English_-4_DC_STD_MLF_X21-70526.ISO)

Both get to the exact same place.
Code: 
Version: 10.0.14393.4169

Image Version: 10.0.14393.4169

[===========================96.6%========================  ]
Error: 0x800f081f

The source files could not be found.

Code: 
dism /online /Get-CurrentEdition

Deployment Image Servicing and Management tool
Version: 10.0.14393.4169

Image Version: 10.0.14393.4169

Current edition is:

Current Edition : ServerStandard

The operation completed successfully.
 
Searching through "C:\Windows\Logs\CBS\CBS.log" for KB was showing issues with a specific KB

Followed steps from kalima (Server 2016 : Can't Remove any features : DISM corrupt (error 14-)

Downloaded the KB directly from Microsoft Update Catalog

after run on admin cmd :
  • cd c:\temp
  • mkdir kb
  • expand -F:* kb-msu-file.msu c:\temp\kb
  • DISM.exe /Online /Add-Package /PackagePath:c:\master\kb-cab-file.cab
  • Reboot computer
  • rerun DISM /Online /Cleanup-Image /RestoreHealth : No issue
  • rerun SFC /scannow : no issue
 
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