Server 2012 R2 - VSS issues

Deek

Well-known member
Joined
Apr 9, 2013
Posts
152
Location
Sacramento, Ca
Gents/Ladies,

I couldn't find a "server" area for support, so here goes:

Server 2012 R2, Fresh install, fully updated.

MS server backup fails - Event log:

The backup operation that started at '‎2014‎-‎06‎-‎03T17:22:37.387000000Z' has failed because the Volume Shadow Copy Service operation to create a shadow copy of the volumes being backed up failed with following error code '0x8078006B'. Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.


Other VSS related events
XXXXXXXXXXXXXXXXXXXXX

Volume Shadow Copy Service error: Unexpected error DeviceIoControl(\\?\Volume{643142df-1a81-416b-aaf8-732f062f4764} - 0000000000000258,0x0053c008,0000000233EA10E0,0,0000000233EA3100,4096,[0]). hr = 0x80070001, Incorrect function.
.


Operation:
Processing EndPrepareSnapshots


Context:
Execution Context: System Provider

XXXXXXXXXXXXXXXXXXXXXX
Volume Shadow Copy Service error: Unexpected error DeviceIoControl(\\?\Volume{fdb18256-e7bf-11e3-80b1-806e6f6e6963} - 000000000000013C,0x0053c008,0000000233EA10E0,0,0000000233EA5120,4096,[0]). hr = 0x80070001, Incorrect function.
.


Operation:
Processing EndPrepareSnapshots


Context:
Execution Context: System Provider
XXXXXXXXXXXXXXXXXXXXXXX\

C:\Users\Administrator>vssadmin list writers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line too
(C) Copyright 2001-2013 Microsoft Corp.


Writer name: 'Task Scheduler Writer'
Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124}
Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b}
State: [1] Stable
Last error: No error


Writer name: 'VSS Metadata Store Writer'
Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06}
Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93}
State: [1] Stable
Last error: No error


Writer name: 'Performance Counters Writer'
Writer Id: {0bada1de-01a9-4625-8278-69e735f39dd2}
Writer Instance Id: {f0086dda-9efc-47c5-8eb6-a944c3d09381}
State: [1] Stable
Last error: No error


Writer name: 'System Writer'
Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Instance Id: {9fb3a4c8-8cd7-45ce-bbe9-6ce7f8330ab6}
State: [7] Failed
Last error: Timed out


Writer name: 'ASR Writer'
Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
Writer Instance Id: {18697d2b-e1f7-461e-ba87-96aa71ba3d6d}
State: [1] Stable
Last error: No error


Writer name: 'Shadow Copy Optimization Writer'
Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Instance Id: {279f6402-df98-446a-babf-de4d1c6ef6db}
State: [1] Stable
Last error: No error


Writer name: 'Registry Writer'
Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
Writer Instance Id: {bf6ddbc8-ddee-4173-91d2-cf2c4f44df77}
State: [1] Stable
Last error: No error


Writer name: 'COM+ REGDB Writer'
Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
Writer Instance Id: {f75aefc7-4e14-48c5-88ec-7483f5fcff36}
State: [1] Stable
Last error: No error


Writer name: 'WMI Writer'
Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
Writer Instance Id: {81022bab-4671-47d4-8b49-c981a18a6116}
State: [7] Failed
Last error: Timed out


Writer name: 'IIS Config Writer'
Writer Id: {2a40fd15-dfca-4aa8-a654-1f8c654603f6}
Writer Instance Id: {a50d614b-a032-452d-9e02-111139567f9b}
State: [7] Failed
Last error: Timed out


Writer name: 'DFS Replication service writer'
Writer Id: {2707761b-2324-473d-88eb-eb007a359533}
Writer Instance Id: {a3ca1bf2-d65e-4439-8233-b67261cf6cc2}
State: [7] Failed
Last error: Timed out


Writer name: 'Dhcp Jet Writer'
Writer Id: {be9ac81e-3619-421f-920f-4c6fea9e93ad}
Writer Instance Id: {578befe2-31ed-4bbe-a6e1-cca193c0ceab}
State: [7] Failed
Last error: Timed out


Writer name: 'WINS Jet Writer'
Writer Id: {f08c1483-8407-4a26-8c26-6c267a629741}
Writer Instance Id: {4c4d2183-af48-4783-84bd-e75edfcd0de4}
State: [7] Failed
Last error: Timed out


Writer name: 'NTDS'
Writer Id: {b2014c9e-8711-4c5c-a5a9-3cf384484757}
Writer Instance Id: {02840c13-062c-4031-89cf-9a02f6d8889f}
State: [7] Failed
Last error: Timed out




My research on this so far indicates that this issue may be due to the c: drive not being the active partition (server 2012 sets up a 350mb boot manager partition on the first drive that is the active partition) Making the C drive the active partition (from experience), renders the system non-bootable.

Any ideas how to resolve this would be greatly appreciated!!!!!

Thanks, Deek
 
Hi Deek,

Where are you trying to backup to? network, external drive or have you tried both?
 
I'd suggest to try a different method, network or a USB 2TB drive.

Also, in the Volume Shadow Copy service make sure that Local System account is selected. See image below.

VSS service prop.JPG
 

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