Server 2012 R2 Standard Updates keep failing and have been for years

NomisNirrad · May 18, 2020

Updates KB4556846, KB3037623, KB4072650, KB4057903 fail to install, upon rebooting it says We couldn't complete the updates, undoing changes. Looking at the update history it says the status is successful, but the updates re download and try to install again?

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No matter what I try I cannot get them to install, neither can our IT support! Any help would greatly appreciated!

Sysnative Windows Update · May 18, 2020

Hello and welcome!

Please attach C:\Windows\Inf\setupapi.dev.log.

NomisNirrad · May 19, 2020

Hello back and thank you for replying! Please see attached file you requested.

Sysnative Windows Update · May 19, 2020

There are driver issues present and this will likely take quite a few rounds of fixing:

Add Missing Package
1. Click the Start button and type cmd.exe in the search box.
2. Right-click on the cmd that comes up and select Run as administrator.
3. Once you are at the command prompt, copy/paste the following line and hit enter.
pnputil -a C:\Windows\WinSxS\x86_prnms003.inf_31bf3856ad364e35_6.3.9600.17480_none_e76b271bef7d4c46\prnms003.inf

Please note that it may be necessary to disable Digital Signature Enforcement upon startup for the import to be successful.

NomisNirrad · May 20, 2020

Having trouble disabling digital signature enforcement, I have contacted our hosting company that hosts these VM's for us, will let you know when this has been done.

Sysnative Windows Update · May 20, 2020

OK. Thanks.

NomisNirrad · May 22, 2020

Unfortunately, my boss told me to hold off on this. Our IT support wants to try and uninstall the antivirus and the RMM software (Labtech) and attempt to update again.
I am pretty sure it won't work for them, but maybe they will get lucky. I will post back if they are unsuccessful so we can try your fixes softwaremaniac, thanks for your help so far.

Sysnative Windows Update · Jun 27, 2020

Hi!

Any news on this?

NomisNirrad · Jun 29, 2020

Our IT support was going to contact Microsoft for assistance. Thanks for checking back though, I will let you know if anything changes.

Sysnative Windows Update · Jun 29, 2020

Thanks for keeping me posted.

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Server 2012 R2 Standard Updates keep failing and have been for years

NomisNirrad

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Sysnative Windows Update

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NomisNirrad

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NomisNirrad

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NomisNirrad

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Sysnative Windows Update

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