[SOLVED] Server 2012 R2 keep rolling back updates #2

Spence

Spence

Well-known member
Joined
Jul 12, 2022
Posts
61
Hi!

I have 3 different servers with similar issues of updates rolling back after installing, gonna be posting logs from these in different threads when the logs are collected. As these are prod VMs I have made a clone of the servers and are working with these before being able to apply it to the real VM on a specified maintenance window.

This is for server APP01.

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.

C:\Windows\system32>dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 6.3.9600.19408

Image Version: 6.3.9600.19397

[==========================100.0%==========================]

Error: 0x800f0906

The source files could not be downloaded.
Use the "source" option to specify the location of the files that are required t
o restore the feature. For more information on specifying a source location, see
Configure a Windows Repair Source.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
 

Attachments

Hello and welcome,

This server has about 100 file corruptions.
The first fix below contains almost all of them.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download
    myjIXnC.png
    SFCFix and move the executable to your desktop.
  • Download the file SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the
    myjIXnC.png
    SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Attach that file to your next reply.
 
Great.

Restart the machine.
Run the command sfc /scannow again in a elevated commandprompt and report the result.
Copy the file C:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach the zipped cbs.log to your next reply
 
Check Windows Update but do not install any updates yet.
Provide a screenshot of the available important updates first.
 
Install KB890830 only and report the result.
 
Install KB5012170 only and report the result.
 
Install KB5021093 only and report the result.
 
Great. Install KB5021294 only and report the result.
 
Attach the file C:\Windows\INF\setupapi.dev.log to your next reply.
 
Open an elevated commandprompt.
Copy and paste the following command into the command-prompt and hit enter.
md C:\Windows\System32\DriverStore\FileRepository\mshdc.inf_amd64_aa15f2244954fa8b

When completed copy and paste the following command into the command-prompt and hit enter.
dir C:\Windows\inf\mshdc.*

Provide a screenshot of the result.
 
Add Missing Package
1. Click the Start button and type cmd in the search box.
2. Right-click on the cmd that comes up and select Run as administrator.
3. Once you are at the command prompt, copy/paste the following line and press enter.
pnputil -a C:\Windows\winsxs\amd64_mshdc.inf_31bf3856ad364e35_6.3.9600.20518_none_cecfd7720e6213c6\mshdc.inf

4. You will likely receive a prompt that the publisher of the driver cannot be verified. Please install the driver anyway as this message is normal.
 
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