[SOLVED] Serever 2012 R2 Update Error 80073701

Jueansch · Jan 5, 2021

Hi there!

Trying to install the monthly quality and security update. Did not work.
Tried to install 4565541 (somewhere else this was suggested). Did not get installed. Deleted Software distribution folder. NOK
Ran Sfc /scannow, "Dism /Online /Cleanup-Image /RestoreHealth" and sfcfix. Results attached.
Still no success.

CBSLOG:
CBS.zip

Your Help would be appreciated.
Kind regards,

Jürgen

SleepyDude · Jan 8, 2021

Hi Welcome to Sysnative,

Lets try this:

Install Update using Dism

Please download KB4592484 save the file to c:\windows\temp
change the name of the update file to a smaller name Windows8.1-KB4592484-x64.msu
(keep the extension .msu in the end of the file name in case its visible if not ignore that)
open the Command Prompt as Administrator, instructions for Windows 8.x
type or Copy & Paste the following commands line by line:

cd /d c:\windows\temp
expand Windows8.1-KB4592484-x64.msu -f:* C:\windows\temp
DISM.exe /Online /Add-Package /PackagePath:C:\windows\temp\Windows8.1-KB4592484-x64.cab
You should receive the message:
The operation completed successfully.
Restart Windows to complete this operation.
Do you want to restart the computer now (Y/N)?
Make sure to allow the computer to restart if prompted.

If you receive any other message:
Right-click on the Command Prompt window and click Select All, this will invert all of the colors by selecting the text, now press enter. All of this text is now copied.
Paste (Ctrl+V) it into your next post please.

Note: If DISM fails please attach the CBS.log

Jueansch · Jan 8, 2021

Thanks a million! This worked!
Kind regards,
Jürgen

SleepyDude · Jan 8, 2021

Hi,

All the other updates installed successfully after this?

Jueansch · Jan 8, 2021

This was the last one I needed. However, I will keep you posted, if others connected to this issue fail. Still 6 Servers to go...

SleepyDude · Jan 8, 2021

Jueansch · Jan 8, 2021

Ok. Here's on failed attempt:
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. Alle Rechte vorbehalten.

C:\Windows\system32>cd /d d:Windows/emp
Das System kann den angegebenen Pfad nicht finden.

C:\Windows\system32>cd /d c:Windows/emp
Das System kann den angegebenen Pfad nicht finden.

C:\Windows\system32>cd /d c:Windows/temp
Das System kann den angegebenen Pfad nicht finden.

C:\Windows\system32>cd /d c:\Windows/temp

c:\Windows\Temp>expand Windows8.1-KB4592484-x64.msu -f:* C:\windows\temp
Microsoft (R) Dateiexpansions-Hilfsprogramm Version 6.3.9600.17415
Copyright (C) Microsoft Corporation. Alle Rechte vorbehalten.

C:\windows\temp\WSUSSCAN.cab wird zur Extrahierungswarteschlange hinzugefügt
C:\windows\temp\Windows8.1-KB4592484-x64.cab wird zur Extrahierungswarteschlange
hinzugefügt
C:\windows\temp\Windows8.1-KB4592484-x64-pkgProperties.txt wird zur Extrahierung
swarteschlange hinzugefügt
C:\windows\temp\Windows8.1-KB4592484-x64.xml wird zur Extrahierungswarteschlange
hinzugefügt

Dateien werden erweitert ....

Erweitern der Dateien ist abgeschlossen ...
4 Dateien insgesamt

c:\Windows\Temp>DISM.exe /Online /Add-Package /PackagePath:C:\windows\temp\Windo
ws8.1-KB4592484-x64.cab

Tool zur Imageverwaltung für die Bereitstellung
Version: 6.3.9600.17031

Abbildversion: 6.3.9600.17031

1 von 1 werden verarbeitet - Paket "Package_for_RollupFix~31bf3856ad364e35~amd64
~~9600.19893.1.9" wird hinzugefügt
[=================== 32.9% ]
Fehler - Package_for_RollupFix: 0x80073701

Fehler: 14081

Die referenzierte Assembly konnte nicht gefunden werden.

Die DISM-Protokolldatei befindet sich unter "C:\Windows\Logs\DISM\dism.log".

c:\Windows\Temp>

SleepyDude · Jan 8, 2021

Is this from the same machine or not???

Your post #3 seems to indicate that everything was ok!

Install Update using Dism

Please download KB4093114 save the file to c:\windows\temp
change the name of the update file to a smaller name Windows8.1-KB4093114-x64.msu
(keep the extension .msu in the end of the file name in case its visible if not ignore that)
open the Command Prompt as Administrator, instructions for Windows 8.x
type or Copy & Paste the following commands line by line:

cd /d c:\windows\temp
expand Windows8.1-KB4093114-x64.msu -f:* C:\windows\temp
DISM.exe /Online /Add-Package /PackagePath:C:\windows\temp\Windows8.1-KB4093114-x64.cab
You should receive the message:
The operation completed successfully.
Restart Windows to complete this operation.
Do you want to restart the computer now (Y/N)?
Make sure to allow the computer to restart if prompted.

If you receive any other message:
Right-click on the Command Prompt window and click Select All, this will invert all of the colors by selecting the text, now press enter. All of this text is now copied.
Paste (Ctrl+V) it into your next post please.

Note: If DISM fails please attach the CBS.log

Jueansch · Jan 11, 2021

Yes, it is a different machine. I apllied this and that worked as well.
Thanks again.
I will be applying this to the remaining servers as they all show the same symptoms.

SleepyDude · Jan 11, 2021

Hi,

Unless you have exact clones of the machines I need to see the CBS.log and try to determine what is the problem! every system is different the corruption can occur at different stages during the installation of the updates!

Also I need logs before and after the changes to evaluate if the fixes applied worked or not. The solution for one machine will most likely not work for a different machine.

Jueansch · Jan 11, 2021

Hi again,

The servers have been installed from the same image. It looks like the problem was there right from the start.
Please find attached the CBS.Log from the machine I installed your fix on. (The one for which you sent it)
Thanks for your continued support!

SleepyDude · Jan 11, 2021

I don't see errors on the log. Are there any updates pending to install on this machine?

Jueansch · Jan 12, 2021

Hi,
Perfect! No, nothing pending.
Great job! Thanks.

SleepyDude · Jan 12, 2021

Hi,

Ok, if you have any other server with problems please start a new topic for each machine to avoid confusion.

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[SOLVED] Serever 2012 R2 Update Error 80073701

Jueansch

Member

Attachments

SleepyDude

Windows Update Moderator, Security Analyst

Jueansch

Member

SleepyDude

Windows Update Moderator, Security Analyst

Jueansch

Member

SleepyDude

Windows Update Moderator, Security Analyst

Jueansch

Member

Attachments

SleepyDude

Windows Update Moderator, Security Analyst

Jueansch

Member

SleepyDude

Windows Update Moderator, Security Analyst

Jueansch

Member

Attachments

SleepyDude

Windows Update Moderator, Security Analyst

Jueansch

Member

SleepyDude

Windows Update Moderator, Security Analyst