Farstrider2000
Member
- Jan 16, 2024
- 10
Hello everyone!
My system has encountered two errors with Windows Update in the past couple of weeks. I hope you can help me.
The first is with what now appears as Security Update for Windows (KB5033372) which failed with error 0x800f0831 (I think this update was also called Cumulative Update for Windows 10 Version 22H2 for x64-based Systems when it first tried to install, but with the same KB number).
The second is with 2024-01 Security Update for Windows 10 Version 22H2 for x64-based Systems (KB5034441) which failed with error 0x80070643
I have run SFC Scan (sfc /scannow) and DISM (DISM /ONLINE /CLEANUP-IMAGE /RESTOREHEALTH) from the command prompt as instructed.
SFC Scan completes with the message "Windows Resource Protection did not find any integrity violations."
DISM stops at 62.3% for some time and then fails with the error 0x800f081f (the same as for update KB5033372) and the message "The source files could not be found. Use the 'Source' option to specify the location of the files that are required to restore the feature." I am not sure which source to specify and I do not know if it will be possible to resolve the error using this method. However, as the following error messages appear in the CBS logs for multiple packages, I am concerned that the component store is corrupted:
Store corruption, manifest missing for package: <package_name>
Failed to resolve package <package_name>
Mark store corruption flag because of package: <package_name>
Repr: Unable to open package <package_name>
I have run ComponentsScanner and although it finished with no errors or corruptions listed in the report, and the message "No corruptions were detected in the COMPONENTS hive.", while the tool was running I did see the following concerning messages:
Sequence numbers do not match! Hive is dirty and the transaction logs should be reviewed for relevant data!
hbin header incorrect at absolute offset 0x22E2000!!! Percent done: 99.67%
Hive parsed successfully - found 71,625 keys and 214,555 values
Starting corruption scan
Sequence mismatch! Primary = 12164. Secondary = 12163
I also did the following when first trying to solve this (before repeating the above steps to ensure current logs for this new thread):
When first trying to install the update KB5033372, I searched for the error 0x800f0831 and followed the steps on this Microsoft troubleshooting document: Error 0x800f0831 when installing an update - Configuration Manager
I noted the error messages in CBS.log and ran DISM /ONLINE /CLEANUP-IMAGE /RESTOREHEALTH and sfc /scannow. DISM again failed with error 0x800f081f and the above messagem so I followed the troubleshooting instructions and attempted to manually repair with the payload of the partially installed component by searching for KB5033372 on Microsoft Update Catalog. I downloaded and attempted to install the update, but this failed.
I then learned of Sysnative, and downloaded and ran SFCFix, which failed with the same error while running DISM, even though the report analysis is as follows:
AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.
I searched for the error 0x80070643 but could not find a conclusive solution other than the suggestion from a Microsoft answer that this error occurs if .Net Framework is corrupt.
Many thanks for your time, I hope you can help me with these issues.
My system has encountered two errors with Windows Update in the past couple of weeks. I hope you can help me.
The first is with what now appears as Security Update for Windows (KB5033372) which failed with error 0x800f0831 (I think this update was also called Cumulative Update for Windows 10 Version 22H2 for x64-based Systems when it first tried to install, but with the same KB number).
The second is with 2024-01 Security Update for Windows 10 Version 22H2 for x64-based Systems (KB5034441) which failed with error 0x80070643
I have run SFC Scan (sfc /scannow) and DISM (DISM /ONLINE /CLEANUP-IMAGE /RESTOREHEALTH) from the command prompt as instructed.
SFC Scan completes with the message "Windows Resource Protection did not find any integrity violations."
DISM stops at 62.3% for some time and then fails with the error 0x800f081f (the same as for update KB5033372) and the message "The source files could not be found. Use the 'Source' option to specify the location of the files that are required to restore the feature." I am not sure which source to specify and I do not know if it will be possible to resolve the error using this method. However, as the following error messages appear in the CBS logs for multiple packages, I am concerned that the component store is corrupted:
Store corruption, manifest missing for package: <package_name>
Failed to resolve package <package_name>
Mark store corruption flag because of package: <package_name>
Repr: Unable to open package <package_name>
I have run ComponentsScanner and although it finished with no errors or corruptions listed in the report, and the message "No corruptions were detected in the COMPONENTS hive.", while the tool was running I did see the following concerning messages:
Sequence numbers do not match! Hive is dirty and the transaction logs should be reviewed for relevant data!
hbin header incorrect at absolute offset 0x22E2000!!! Percent done: 99.67%
Hive parsed successfully - found 71,625 keys and 214,555 values
Starting corruption scan
Sequence mismatch! Primary = 12164. Secondary = 12163
I also did the following when first trying to solve this (before repeating the above steps to ensure current logs for this new thread):
When first trying to install the update KB5033372, I searched for the error 0x800f0831 and followed the steps on this Microsoft troubleshooting document: Error 0x800f0831 when installing an update - Configuration Manager
I noted the error messages in CBS.log and ran DISM /ONLINE /CLEANUP-IMAGE /RESTOREHEALTH and sfc /scannow. DISM again failed with error 0x800f081f and the above messagem so I followed the troubleshooting instructions and attempted to manually repair with the payload of the partially installed component by searching for KB5033372 on Microsoft Update Catalog. I downloaded and attempted to install the update, but this failed.
I then learned of Sysnative, and downloaded and ran SFCFix, which failed with the same error while running DISM, even though the report analysis is as follows:
AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.
I searched for the error 0x80070643 but could not find a conclusive solution other than the suggestion from a Microsoft answer that this error occurs if .Net Framework is corrupt.
Many thanks for your time, I hope you can help me with these issues.
