[SOLVED] Security Monthly Quality Rollup for Win7 x64 fails with "WindowsUpdate_80073701" "WindowsUpdate_dt000"

walterhw · May 17, 2019

I've had a persistent problem where every Security Monthly Quality Rollup fails. This started about 10 months ago at about the time where I had to replace an SSD drive and installed an image backup. Or, it may not be related. I've tried several times to fix this on my own without success so I'm asking for help from this forum.

Below is the output from SFCFix.exe:

SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-05-17 15:10:26.429
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 16
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.

Failed to generate a complete zip file. Upload aborted.

SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2019-05-17 15:13:32.996
----------------------EOF-----------------------

Below is a link to CBS.zip
CBS.zip

Thanks for any help you can give.
Best regards,
Walter

SleepyDude · May 20, 2019

Hello Walter welcome to Sysnative,

According to the logs there is one update that need to be repaired, please follow this steps:

Install Update using Dism

Please download KB4093118 http://download.windowsupdate.com/d..._5ea1778b896fcc764e0db8da7d094f62dc98d82f.msu save the file to c:\windows\temp
change the name of the update file to a smaller name windows6.1-KB4093118-x64.msu
(keep the extension .msu in the end of the file name in case its visible if not ignore that)
open the Command Prompt as Administrator (Tutorial)
type or Copy & Paste the following commands line by line:

cd /d c:\windows\temp
expand windows6.1-KB4093118-x64.msu -f:* C:\windows\temp
DISM.exe /Online /Add-Package /PackagePath:C:\windows\temp\windows6.1-KB4093118-x64.cab
You should receive the message:
The operation completed successfully.
Restart Windows to complete this operation.
Do you want to restart the computer now (Y/N)?
Make sure to allow the computer to restart if prompted.

If you receive any other message:
Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
Paste (Ctrl+V) it into your next post please.

walterhw · May 20, 2019

Thank you very much.
I've gotten to where I should run DSIM.exe, but I'm uncertain whether or not I should run DSIM.exe on a Windows 7 machine. If so, where should I get a copy of DSIM.exe for Win7?
Thanks,
Walter

SleepyDude · May 20, 2019

Hi,

Simply Copy & Paste the command line I post, DISM is a standard tool included on Windows.

walterhw · May 20, 2019

Yes, the commands ran exactly as you said they would. I see now that my mistake was seeing DSIM when DISM was clearly written.
I initially had some confusion because the GnuWin32 "expand" utility was on my path prior to C:\Windows\system32\expand.EXE. But after I figured that out everything ran as expected and Windows update completed successfully.
Thank you very much for your help in solving my problem.
Best regards,
Walter

SleepyDude · May 21, 2019

Good. I'm glad we could help.

Regards.

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[SOLVED] Security Monthly Quality Rollup for Win7 x64 fails with "WindowsUpdate_80073701" "WindowsUpdate_dt000"

walterhw

Contributor

SleepyDude

Windows Update Moderator, Security Analyst

walterhw

Contributor

SleepyDude

Windows Update Moderator, Security Analyst

walterhw

Contributor

SleepyDude

Windows Update Moderator, Security Analyst