kcordes
New member
Hello,
I have a severe problem at my SmallBusinessServer 2011 Premium (Windows 2008 R2).
The server is working normaly after boot. Exchange works, SQL works, Networking, Folder Redirections, Active Directory ect. works normaly. Nothing to complain.
BUT: when I try to login - remote (Remote Desktop) or in front of the server - after typing the password and hitting enter I get a BSOD. So I cannot log in to the server anymore. A log in is only possible in Safe mode.
Sometimes, when I am fast enough after boot, I can see the desktop and SBS Server manager starting - but then the BSOD comes again - always the same one - always same numbers ect. I attached a picture.
I have a memory.dmp - file = 800 MB
I loaded the Collection App and run it in safe mode - there were some error massages and an infinit loop waiting for system info. I canceled batch processing and zipped the folder myself.
perfmon doesn't work
I tried some things myself:
Because I have avast endpoint protection suite plus on the server, I contacted avast support. I found some error reports on web complaining autosandboxing of avast causing BSODs with pagefault... So I got a remove program from avast and uninstalled in safe mode - but problem still exists.
The first time this problem occured was maybe one month ago but only 1 time. This was after installing updates from windows update. After restart I went home and recognized the next morning, that the normal status mails at 0am were missing. I tried to log in and got a reboot. But then it worked. The server ran for some more weeks without problems - login in was ok. After installing more windows updates yesterday, I wasn't able to log in again.
So I removed all the updates from the 2 update processes in safe mode. 2 updates failed to remove: KB3042058 and KB3081320. I wasn't abel to remove them. I downloaded these updates again, but couldn't install them in safe mode.
I hope anyone can help me. Your help is really appreciated.
Greetings from Germany, Bremen
I have a severe problem at my SmallBusinessServer 2011 Premium (Windows 2008 R2).
The server is working normaly after boot. Exchange works, SQL works, Networking, Folder Redirections, Active Directory ect. works normaly. Nothing to complain.
BUT: when I try to login - remote (Remote Desktop) or in front of the server - after typing the password and hitting enter I get a BSOD. So I cannot log in to the server anymore. A log in is only possible in Safe mode.
Sometimes, when I am fast enough after boot, I can see the desktop and SBS Server manager starting - but then the BSOD comes again - always the same one - always same numbers ect. I attached a picture.
I have a memory.dmp - file = 800 MB
I loaded the Collection App and run it in safe mode - there were some error massages and an infinit loop waiting for system info. I canceled batch processing and zipped the folder myself.
perfmon doesn't work
I tried some things myself:
Because I have avast endpoint protection suite plus on the server, I contacted avast support. I found some error reports on web complaining autosandboxing of avast causing BSODs with pagefault... So I got a remove program from avast and uninstalled in safe mode - but problem still exists.
The first time this problem occured was maybe one month ago but only 1 time. This was after installing updates from windows update. After restart I went home and recognized the next morning, that the normal status mails at 0am were missing. I tried to log in and got a reboot. But then it worked. The server ran for some more weeks without problems - login in was ok. After installing more windows updates yesterday, I wasn't able to log in again.
So I removed all the updates from the 2 update processes in safe mode. 2 updates failed to remove: KB3042058 and KB3081320. I wasn't abel to remove them. I downloaded these updates again, but couldn't install them in safe mode.
I hope anyone can help me. Your help is really appreciated.
Greetings from Germany, Bremen
