M mccue Member Joined Mar 26, 2014 Posts 6 Mar 26, 2014 #1 Hi guys, wondering if you can help me. I've had this computer for 3 months and it has been generating two different types of bsods, typically on hibernation or shut down, leading to extremely long restart times, and more dangerously, loss of data when putting into hibernation I have already run driver verifier, and have really expended all efforts trying to find a solution without having to write a post, I don't enjoy adding to the clutter :) My laptop is an ASUS n550JV, win 8.1 x64, i7-4700hq @ 2.4Ghz, 8 GB ram, nvidia gt 750m and intel hd graphics 4600. windows 8 came as factory and I updated to 8.1 I wasn't able to run the perfmon report, as it gave me the error message "The operator or administrator has refused the request". I am running with admin privilages. Attached is the requested dump info in zip format. Many thanks.