L larrynose Member Joined Jan 28, 2014 Posts 5 Jan 28, 2014 #1 Hi, I have a Dell laptop with windows 8.1 running on it and have recently come across frequent unresponsive browsers, file explorer windows etc. Running MBAM showed up quite a few PUP files in the temp folder. So I ran TFC and then re-ran the MBAM scan again and the infection still shows with a few more files in addition. I tried running the DDS but it says it wouldnt run on compatibility mode. I am stuck on what else I should be doing now to get rid of the infection and have the browsers working proper again. Appreciate any help on this. Thanks in advance.