problems installing updates, error 0x80070246, sfc /scannow and Dism not working, Unable to enable WSL feature, error

HeadphonesAdvisor · Sep 21, 2023

I am unable to install updates (like 2023-09 Cumulative Update for Windows 10 Version 22H2 for x64-based System (KB5030211)) on my system windows 10 pro build 22h2, (OS build 19045.2965).

I ran SFC command but it gives the following error.
"Windows Resource Protection could not perform the requested operation."
I tried to run (Dism /Online /Cleanup-Image /RestoreHealth) But it gives the following error.

"
Deployment Image Servicing and Management tool
Version: 10.0.19041.844

Image Version: 10.0.19045.2965

[== 3.8% ]
Error: 582

An illegal character was encountered.
For a multi-byte character set this includes a lead byte without a succeeding trail byte.
For the Unicode character set this includes the characters 0xFFFF and 0xFFFE.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log"

Moreover, I want to enable windows feature for Windows Subsystem for Linux (WSL) to run Ubuntu on Windows but it give me this error:

"An illegal character was encountered. For a multi-byte character set this includes a lead byte without a succeeding trail byte.
For the Unicode character set this includes the characters 0xFFFF and 0xFFFE."

Please Help me to resolve this error, I will be highly grateful. If you need any other details about the system or issue please let me know.

BR,
Jason

HeadphonesAdvisor · Sep 30, 2023

kindly help.

Maxstar · Sep 30, 2023

Hi and welcome to Sysnative,

Upload your COMPONENTS hive.

Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

HeadphonesAdvisor · Sep 30, 2023

Thank you so much for your response. please find attach the requested component file.

Maxstar · Sep 30, 2023

It seems the file was too large to attach, or something else went wrong? If the zipped-file is too large to attach, please use WeTransfer - Send Large Files & Share Photos Online - Up to 2GB Free to share a link here.

HeadphonesAdvisor · Sep 30, 2023

HeadphonesAdvisor said:
Thank you so much for your response. please find attach the requested component file.

Here is the link to download the component file.

COMPONENTS.rar

HeadphonesAdvisor · Sep 30, 2023

Sorry for the inconvenience. Unfortunately, file the unable to upload and attach, please find the below link to download the component file.

COMPONENTS.rar

Maxstar · Oct 1, 2023

Hi,

Step 1. Replace Components Hive Manually

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download COMPONENTS.ZIP and save to your desktop.
Right-click on it and select Extract all.... Make sure the "Show extracted files when complete" is checked and click Extract.
Now we have the COMPONENTS file that we will be using to replace your current one.
Navigate to C:\Windows\System32\config
Right-click on the current COMPONENTS file and select rename. Rename it to COMPONENTS.bad.
Note: If you get an error that the file is in use, reboot your computer and then try again.
Take the file from the Components folder on your desktop and paste it into C:\Windows\System32\config

Step 2. Reboot the system and run

ComponentsScanner again.

Right-click ComponentsScanner.exe and select "Run as administrator", click Yes on the UAC (User Account Control) prompt which appears.
Follow the on-screen instructions.
Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
Post the logfile ComponentsScanner.txt as attachment into your next reply.

HeadphonesAdvisor · Oct 3, 2023

Dear Maxstar,

Thank you so much for your support. Please find attached the Component Scanner Report.

Maxstar · Oct 3, 2023

Hi,

Here's the next fix.

Step 1. Download

SFCFix and save it to your desktop.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFixScript.txt and save it to your desktop.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

HeadphonesAdvisor · Oct 3, 2023

Dear Maxstar,

PFA, the SFCFix log file.

Moreover, The DISM Health Check Command stopped at 38%, here is the result and its log file too in attachment.

CBS Log file also attached.

HeadphonesAdvisor · Oct 3, 2023

please check now for the attachments.
thanks

Maxstar · Oct 3, 2023

Hi,

Here's the next fix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFixScript.txt and save it to your desktop.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

HeadphonesAdvisor · Oct 4, 2023

Dear MaxStar,

May God Bless You. The Second Fix ran and it's log file is attached.

But, Given DISM command again stopped at 41%. Results are attached. Also the CBS logs.

SFC FIX 2 Screenshot 2023-10-04 185417.png

Maxstar · Oct 4, 2023

Hi,

Here's the next fix.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Reboot the system and run the following tool again.

Download

ComponentsScanner and save it to your desktop.

Right-click ComponentsScanner.exe and select "Run as administrator", click Yes on the UAC (User Account Control) prompt which appears.
Follow the on-screen instructions.
Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
Post the logfile ComponentsScanner.txt as attachment into your next reply.

HeadphonesAdvisor · Oct 4, 2023

Dear MaxStar,

PFA the files.

Maxstar · Oct 4, 2023

Please attempt to update, if it fails attach a new copy of the CBS logs.

HeadphonesAdvisor · Oct 5, 2023

Dear MaxStar,

Thank you so much for your support. The said issue has been resolve, now I can enable and install WSL Windows Feature. But here are some updates which still not able to install and failed, like as shown in snapshots.

and also.

Maxstar · Oct 6, 2023

Hi,

Please attach the latest CBS logs to look at the issues with Windows Update.

HeadphonesAdvisor · Oct 6, 2023

Dear MaxStar,

Please download the latest CBS logs from this link.
CBS.rar

problems installing updates, error 0x80070246, sfc /scannow and Dism not working, Unable to enable WSL feature, error

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