Problem with Windows Update on 2012r2 Error 0x80070831 and 0x800705aa

Beatnik62

New member
Joined
Jun 18, 2021
Posts
2
Hi,

I have a big problem while doing the Windows Update on my Windows 2012 r2 Standard server. While trying to install the Monthly Rollup KB5003671 on the server I get the error 0x80070831. No difference if I use the WSUS, the MS online repository or the MS download catalog as source. I always get the same error.

1624524924672.png

While investigating the issue and searching a solution I fount this document > Windows Updates Fail Error Code 0x800F0831 Server 2012 R2 . I tried what was described there and ended up with the second error code 0x800705aa.

1624524457523.png

Now I'm realy lost ...

What I did so far to solve the issue :

1. Clean boot (Result : the error did appear again while install the package KB5003671)
2. sfc /scannow (Result : no problems detected)

1624522332865.png

3. Dism /Online /Cleanup-Image /RestoreHealth (Result : The operation completed successfully.)

1624522892113.png

4. SFCFix (Result : SUMMARY: No corruptions were detected.)

1624523677483.png

5. CBS files copied (CBS.zip)

But in the CBS.log I can find this ....

2021-06-24 10:54:12, Info CBS Store corruption, manifest missing for package: Package_2607_for_KB4565541~31bf3856ad364e35~amd64~~6.3.1.14
2021-06-24 10:54:12, Error CBS Failed to resolve package 'Package_2607_for_KB4565541~31bf3856ad364e35~amd64~~6.3.1.14' [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
2021-06-24 10:54:12, Info CBS Mark store corruption flag because of package: Package_2607_for_KB4565541~31bf3856ad364e35~amd64~~6.3.1.14. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
2021-06-24 10:54:12, Info CBS Failed to resolve package [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
2021-06-24 10:54:12, Info CBS Failed to get next package to re-evaluate [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
2021-06-24 10:54:12, Info CBS Failed to process component watch list. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
2021-06-24 10:54:12, Info CBS Perf: InstallUninstallChain complete.
2021-06-24 10:54:13, Info CSI 000008f6@2021/6/24:08:54:13.021 CSI Transaction @0xa8e9910f90 destroyed
2021-06-24 10:54:13, Info CBS Exec: Store corruption found during execution, but auto repair is already attempted today, skip it.
2021-06-24 10:54:13, Info CBS Failed to execute execution chain. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
2021-06-24 10:54:13, Error CBS Failed to process single phase execution. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

Please can someone help me or point me into the right direction to get the Windows Update process running again ? Many thanks.
 

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top