[SOLVED] Problem with Windows 7 updates

[MIO]

You can't install Windows 7 Home Premium updates.
The installation is rolled back (failure).
Then I wanted to upgrade Windows 7 Home to Pro after the upgrade, rolled back again.
scf and dism fail the check.

Help solve the problem.


CheckSUR.log

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.18489
2023-06-09 16:48

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI Payload File Missing 0x00000000 boot.sdi amd64_microsoft-windows-b..nvironment-dvd-pcat_31bf3856ad364e35_6.1.7600.16385_none_f60cc30a4a2fb068
(f) CSI Payload File Missing 0x00000000 boot.sdi amd64_microsoft-windows-b..environment-dvd-efi_31bf3856ad364e35_6.1.7600.16385_none_313c88fc9e3423aa
(f) CSI Payload File Missing 0x00000000 MSDTC.LOG amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_7547f48c79b40229
(f) CSI Payload File Missing 0x00000000 boot.sdi amd64_microsoft-windows-winre-recoverytools_31bf3856ad364e35_6.1.7600.16385_none_3142c61b8ada510f
(f) CSI Payload File Missing 0x00000000 boot.sdi x86_microsoft-windows-winre-recoverytools_31bf3856ad364e35_6.1.7601.17514_none_d7553e5fcf6b6373

Summary:
Seconds executed: 48
Found 5 errors
CSI Payload File Missing Total count: 5

ComponentsScanner.txt

ComponentsScanner Version 1.5.1.0 by sysnative.com
Windows Version: Windows 7 SP1 x64 (6.1.7601)
Start time: 2023-06-09T16:54:52
Hive scanned: %windir%\System32\config\COMPONENTS
Number of keys: 64514
Number of values: 171367

==== Critical Errors ====
None

==== Corrupt Key Names ====
None

==== Corrupt Value Names ====
None

==== Corrupt Value Data Type ====
None

==== Corrupt Value Data ====
None

==== Repair Log ====
No possible repairs

==== Warnings ====

== f! Mark Count Mismatch ==
amd64_microsoft-windows-b..environment-dvd-efi_31bf3856ad364e35_6.1.7600.16385_none_313c88fc9e3423aa has 2 f! marks, expected 1
amd64_microsoft-windows-b..nvironment-dvd-pcat_31bf3856ad364e35_6.1.7600.16385_none_f60cc30a4a2fb068 has 2 f! marks, expected 1
amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_7547f48c79b40229 has 3 f! marks, expected 2
x86_microsoft-windows-winre-recoverytools_31bf3856ad364e35_6.1.7601.17514_none_d7553e5fcf6b6373 has 2 f! marks, expected 1
amd64_microsoft-windows-winre-recoverytools_31bf3856ad364e35_6.1.7600.16385_none_3142c61b8ada510f has 2 f! marks, expected 1



Storing 0KB in C:\Users\sony\AppData\Local\Sysnative\ComponentsScanner

Finish Time: 2023-06-09T17:00:40. Corruption scan time: 4.5389934s
===========================EOF===========================

 

[PeterJ]

Hello and welcome,

Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download
  
  SFCFix and move the executable to your desktop.
• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.

 

[MIO]

SFCFix.txt

SFCFix version 3.0.2.1 by niemiro.
Start time: 2023-06-10 01:01:58.950
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\sony\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-winre-recoverytools_31bf3856ad364e35_6.1.7601.17514_none_d7553e5fcf6b6373\boot.sdi
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-winre-recoverytools_31bf3856ad364e35_6.1.7600.16385_none_3142c61b8ada510f\boot.sdi
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_7547f48c79b40229\MSDTC.LOG
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-b..nvironment-dvd-pcat_31bf3856ad364e35_6.1.7600.16385_none_f60cc30a4a2fb068\boot.sdi
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-b..environment-dvd-efi_31bf3856ad364e35_6.1.7600.16385_none_313c88fc9e3423aa\boot.sdi

Successfully copied file C:\Users\sony\AppData\Local\niemiro\Archive\x86_microsoft-windows-winre-recoverytools_31bf3856ad364e35_6.1.7601.17514_none_d7553e5fcf6b6373\boot.sdi to C:\Windows\winsxs\x86_microsoft-windows-winre-recoverytools_31bf3856ad364e35_6.1.7601.17514_none_d7553e5fcf6b6373\boot.sdi.
Successfully copied file C:\Users\sony\AppData\Local\niemiro\Archive\amd64_microsoft-windows-winre-recoverytools_31bf3856ad364e35_6.1.7600.16385_none_3142c61b8ada510f\boot.sdi to C:\Windows\winsxs\amd64_microsoft-windows-winre-recoverytools_31bf3856ad364e35_6.1.7600.16385_none_3142c61b8ada510f\boot.sdi.
Successfully copied file C:\Users\sony\AppData\Local\niemiro\Archive\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_7547f48c79b40229\MSDTC.LOG to C:\Windows\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_7547f48c79b40229\MSDTC.LOG.
Successfully copied file C:\Users\sony\AppData\Local\niemiro\Archive\amd64_microsoft-windows-b..nvironment-dvd-pcat_31bf3856ad364e35_6.1.7600.16385_none_f60cc30a4a2fb068\boot.sdi to C:\Windows\winsxs\amd64_microsoft-windows-b..nvironment-dvd-pcat_31bf3856ad364e35_6.1.7600.16385_none_f60cc30a4a2fb068\boot.sdi.
Successfully copied file C:\Users\sony\AppData\Local\niemiro\Archive\amd64_microsoft-windows-b..environment-dvd-efi_31bf3856ad364e35_6.1.7600.16385_none_313c88fc9e3423aa\boot.sdi to C:\Windows\winsxs\amd64_microsoft-windows-b..environment-dvd-efi_31bf3856ad364e35_6.1.7600.16385_none_313c88fc9e3423aa\boot.sdi.

Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-winre-recoverytools_31bf3856ad364e35_6.1.7601.17514_none_d7553e5fcf6b6373\boot.sdi
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-winre-recoverytools_31bf3856ad364e35_6.1.7601.17514_none_d7553e5fcf6b6373\boot.sdi
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-winre-recoverytools_31bf3856ad364e35_6.1.7600.16385_none_3142c61b8ada510f\boot.sdi
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-winre-recoverytools_31bf3856ad364e35_6.1.7600.16385_none_3142c61b8ada510f\boot.sdi
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_7547f48c79b40229\MSDTC.LOG
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_7547f48c79b40229\MSDTC.LOG
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-b..nvironment-dvd-pcat_31bf3856ad364e35_6.1.7600.16385_none_f60cc30a4a2fb068\boot.sdi
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-b..nvironment-dvd-pcat_31bf3856ad364e35_6.1.7600.16385_none_f60cc30a4a2fb068\boot.sdi
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-b..environment-dvd-efi_31bf3856ad364e35_6.1.7600.16385_none_313c88fc9e3423aa\boot.sdi
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-b..environment-dvd-efi_31bf3856ad364e35_6.1.7600.16385_none_313c88fc9e3423aa\boot.sdi
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 5 datablocks.
Finish time: 2023-06-10 01:01:59.850
Script hash: Niom9FX1JVxbfaFXBPasTU82TkSWagpdLrzd1f7e94A=
----------------------EOF-----------------------

CheckSUR.log

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.18489
2023-06-10 00:28

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 48
No errors detected

When you try to upgrade Windows 7 Home Premium to Ultimate, it goes up to 99% then the installation is canceled. Logs attached.

 

[PeterJ]

Are you upgrading a Windows 7 Premium OS using the Russian language and is this machine located in Russia ?
On this Windows 7 Home Premium Upgrade to Windows 7 Ultimate or Professional versions it says:

Windows Anytime Upgrade is supported only in the following countries:
Australia, Belgium, Canada, France, Germany, Italy, Japan, the Netherlands,
Spain, Sweden, Switzerland, the UK, and the US

Please do following:
SFC Scan

1. Click the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator.
3. When command prompt opens, copy and paste the following commands into it, press enter after each.
   
   

   sfc /scannow

   Wait for this to finish before you continue
   
   

   copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
   Note: if the file is too big to upload to your next post please upload via a service such as Gofile or WeTransfer and just provide the download link.

 

[MIO]

The computer is located not in Russia, but in Kazakhstan.
And at the same time, 4 computers have already been updated, but the fifth one is not updated.
All of them are in the same network, identical in configuration and installed OS.

sfc /scannow

System scan started. This process may take some time.

The beginning of the verification stage when scanning the system.
Verification 100% completed.

Windows Resource Protection found no integrity violations.

Scanning found no violations.
Nothing was written to the log, except for the old scans that I did earlier and which have already been fixed. I am attaching the log.

 

[PeterJ]

The computer is located not in Russia, but in Kazakhstan.

Ok. In the logs I saw the text phrase "ru-ru" so I asumed it was Russian.

Attach the file C:\Windows\INF\setupapi.dev.log to your next reply.

 

[MIO]

Done.

 

[PeterJ]

Export registry as hive

• Click on the Start button and in the search box, type regedit
• When you see regedit on the list, right-click on it and select Run as administrator.
• When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners
  
• Once selected, click File > Export....
• Change the Save as type: to Registry Hive Files (*.*).
• Name this file Winners (with no file extension) and save it to your Desktop.
• Right-click on the saved file and choose Send To -> Compressed (zipped) Folder.
• Attach the .ZIP file to your next post.
• If the file is too large to upload here, please upload to Gofile or WeTransfer and just provide the downloadlink here.

 

[MIO]

All done

 

[PeterJ]

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

Download the attachment and extract it.
Open the extracted folder, double-click the file regfix.reg.
When prompted allow to change the registry settings.
Report the result.


Step 2:
Restart the computer.
Open an elevated command prompt.
Copy and paste the following commands into it, press enter after each.

sfc /scannow

Wait for this to finish before you continue

copy %windir%\Logs\CBS\cbs.log "%userprofile%\Desktop\cbs.txt"

This will create a file, cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post.

 

[MIO]

Step 1
The data has been uploaded and added to the registry.

Step 2

Running sfc /scannow.
Windows Resource Protection found corrupted files and repaired them successfully.

 

[PeterJ]

Great, next fix.

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

Download the attachment and extract it.
Open the extracted folder, double-click the file regfix.reg.
When prompted allow to change the registry settings.
Report the result.


Step 2:
Restart the computer.
Open an elevated command prompt.
Copy and paste the following commands into it, press enter after each.

sfc /scannow

Wait for this to finish before you continue

copy %windir%\Logs\CBS\cbs.log "%userprofile%\Desktop\cbs.txt"

This will create a file, cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post.

 

[MIO]

Step 1
The data has been uploaded and added to the registry.

Step 2
Restart the computer.
Running sfc /scannow.
Windows Resource Protection found corrupted files and repaired them successfully.

 

[PeterJ]

Great.
Try to upgrade again and report the result.

 

[MIO]

You are real professionals.
The upgrade to the maximum version was successful.
You deserve donations.


I have a question:

There is still a small problem on this computer.
Should I create a new topic or can I ask here?

The system has RDP 7.1 installed
Need to upgrade to version 8.0 then 8.1

This requires hotfix KB2574819 to be installed.
Then install KB2592687 for RDP 8.0
Then install KB2923545 for RDP 8.1

At the first stage after installing the update, the update is rolled back. Do not start from the second stage until the first is completed. What can be fixed here?

 

[PeterJ]

Your welcome.
We can continue in this thread as it is the same machine.

Copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

 

[MIO]

The archive with cbs.log is attached to the message.

 

[PeterJ]

Remove Update Manually

1. Click on the Start button and in the search box, type Command Prompt.
2. When you see Command Prompt on the list, right-click on it and select Run as administrator.
3. When command prompt opens, copy and paste the following command into it, then press enter.
   wusa /uninstall /KB:2574819
   
4. Let me know if it says it was successful or if there are any errors.

 

[MIO]

Completed. The update has not been installed on the PC.

Update KB2574819 is not installed on this computer.

 

[PeterJ]

FRST Registry Search

1. Click the Start button and choose Control Panel.
2. In the upper right corner ensure the View by: is set to Category.
3. Select the Programs group.
4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog.
   Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open.
5. Download the Farbar Recovery Scan Tool and save it to your Desktop:
   64-bit: Downloading Farbar Recovery Scan Tool
   Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
   
6. Right-click on the file FRST64.exe and choose Run as administrator.
7. Copy and paste KB2574819 into the Search box and click the Search Registry button.
8. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
9. You may close any remaining open windows now.