Problem with wifes notebook ;-)

frankhaas · Dec 7, 2022

zip was ok now

but dism :-(

Maxstar · Dec 7, 2022

Please try the following command, I wonder if error 126 appears too? If so, please attach the latest DISM log to see if it failed to load drvstore.dll this time.

Code:

DISM /online /get-drivers

frankhaas · Dec 7, 2022

sorry, i forgot the log

Maxstar · Dec 7, 2022

Here's the new fix: SFCFix.zip - Shared with pCloud

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards, reboot the system and try DISM again and post the result.

Code:

DISM /online /cleanup-image /RestoreHealth

frankhaas · Dec 7, 2022

we are lost :-(

Maxstar · Dec 8, 2022

Please run the following command in an elevated command prompt and post the result.

Code:

regsvr32 C:\windows\system32\dism\dismprov.dll

frankhaas · Dec 8, 2022

maybe reinstall would be the answer? :-(

Maxstar · Dec 8, 2022

Please try this command as well, just to see if you get the same error?

Code:

%systemroot%\SysWoW64\regsvr32 C:\Windows\SysWOW64\Dism\DismProv.dll

frankhaas · Dec 8, 2022

Maxstar · Dec 8, 2022

Please try to run DISM again and see what happens now.

Code:

DISM /online /cleanup-image /RestoreHealth

frankhaas · Dec 8, 2022

still ...

Maxstar · Dec 8, 2022

There seems to be something badly wrong with the WOW64 file system redirection. Please try the following commands in an elevated command prompt:

Code:

CD\
CD C:\Windows\SysWOW64
DISM /online /cleanup-image /RestoreHealth

frankhaas · Dec 8, 2022

here comes the sun

Maxstar · Dec 8, 2022

Mmm. this is really interesting. Try this command again in a regular prompt after: C:\Windows\system32>

frankhaas · Dec 8, 2022

Maxstar · Dec 8, 2022

The command prompt was not started with administrator privileges, sorry with "regular" I meant not using the SysWOW directory....

frankhaas · Dec 8, 2022

nope - again error126

Maxstar · Dec 8, 2022

Please run DISM again with Process Monitor running, there has to be a clue somewhere why it fails?!

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try updating the system just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the square (CTRL +E) on the toolbar as shown below.

4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up the LogFile.PML and upload it to WeTransfer - Send Large Files & Share Photos Online - Up to 2GB Free and provide the link.

frankhaas · Dec 8, 2022

done

https://www.swisstransfer.com/d/e0d19713-8f60-4d85-b154-f188ca4bdc51
(i have 2 logs, after dism and after update)

Maxstar · Dec 9, 2022

Hi,

Please run the following commands to check the bam-driver.

Code:

sc query bam
sc qc bam

Problem with wifes notebook ;-)

Well-known member

Attachments

Windows Update Moderator, Security Analyst

Well-known member

Attachments

Windows Update Moderator, Security Analyst

Well-known member

Attachments

Windows Update Moderator, Security Analyst

Well-known member

Attachments

Windows Update Moderator, Security Analyst

Well-known member

Attachments

Windows Update Moderator, Security Analyst

Well-known member

Attachments

Windows Update Moderator, Security Analyst

Well-known member

Attachments

Windows Update Moderator, Security Analyst

Well-known member

Attachments

Windows Update Moderator, Security Analyst

Well-known member

Windows Update Moderator, Security Analyst

Well-known member

Attachments

Windows Update Moderator, Security Analyst