Problem with wifes notebook ;-)

frankhaas · Dec 2, 2022

and .... windows update is downloading! yeah!!! thx so much - but with error 70522 :-(

but: dism still error 126.

Maxstar · Dec 2, 2022

Please post the latest CBS.log.

Click the Start button and in the search box, type CMD
When you see Command Prompt on the list, right-click on it and select Run as administrator.
Copy and paste the following command into it, then press enter.
Code:
```
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
This command will create cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post.

frankhaas · Dec 2, 2022

hopeful ...

Maxstar · Dec 2, 2022

We make a little progess it seems, please try to install the Feature Update 22H2 using Update Assistant.

Download the

Windows 10 Update Assistant to your desktop.

Right-click on Windows10Upgrade9252.exe and select the option: Run as administrator.
Press the Update now button, click after the compatibility check on Next.
The Update Assistant will now download the latest Feature Update.
After verifying the download, the Feature Update will be installed.
When this process is ready, click on the Restart now button to complete the installation.

frankhaas · Dec 2, 2022

:-( error
where is a log-file ?

frankhaas · Dec 2, 2022

i forgot: error: 0x80070002

Maxstar · Dec 2, 2022

Please post the latest CBS log(s).

Open Windows Explorer and browse to the C:\Windows\Logs folder.
Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
Click on the Yes button here.

Attach the file CBS.zip to your next reply.

frankhaas · Dec 2, 2022

Maxstar · Dec 2, 2022

Build 1909 (10.0.18363.xxx) is out of servicing since May 2021, this might be a reason why the Update Assistant failed upgrading to 22H2. Could you please try to perform an in-place upgrade?

Windows 10 Upgrade
The steps below will upgrade the operating system, without removing any file or program. But make always a backup of all your important data, or make a complete system image!
See this guide: how to make a complete image of your systemdrive.

Go to this Microsoft page and under the title Create Windows 10 installation media press on Download tool now.
Save the tool on your Desktop and double click to run it.
On the License terms page, if you accept the license terms, select Accept.
On the What do you want to do page, select Create installation media (USB....) and then select Next.
Choose the ISO file option. Once the download is complete, right click the ISO and select the option Mount.
Open the Windows File Explorer and open mounted ISO, and run the setup.exe file.
Follow the instructions and click on the option Change what to keep.
Select the option Keep personal files and apps and click next.
Windows Setup will now start upgrade installation.

frankhaas · Dec 3, 2022

:-( same error

Maxstar · Dec 3, 2022

Hi,

Right-click on the Start button and click Windows PowerShell (Admin).
Copy and paste the following command into it, press enter afterwards

Code:

Get-WindowsUpdateLog

Wait for the message "WindowsUpdate.log written to C:\Users\<username>\Desktop\WindowsUpdate.log".
Attach the logfile WindowsUpdate.log to your next reply.

Click the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator.
Copy and paste the following command line and press Enter.

Code:

reg export "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System" "%userprofile%\desktop\regexp.txt"

When finished, a logfile called regexp.txt is saved on your desktop.
Post the logfile as attachment in your next reply.

frankhaas · Dec 3, 2022

attached

Maxstar · Dec 3, 2022

Start the

Farbar Recovery Scan Tool again.

Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
Right-click to run the tool as administrator.
Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area.
Press the Scan button.
Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop)
Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.

frankhaas · Dec 3, 2022

Maxstar · Dec 3, 2022

I see some remnants of a previous infection and some locked files and folders, as well as other items that can be cleaned up.

1. Open Programs and Features and remove the following:
- Java 8 Update 341 (or update to the latest version: https://www.java.com/nl/download/java8_update.jsp)
- Microsoft Silverlight (not supported anymore since October 2021)
- Windows Setup Remediations (this component may conflict with newer releases of KB4023057).

2. Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST.exe and select "Run as administrator".
Press the Fix button.
If for some reason the tool needs a restart, please make sure you let the system restart normally.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.

frankhaas · Dec 3, 2022

i'm so curious

Maxstar · Dec 3, 2022

So do I, this is a tough problem..
Please perform a new scan with FRST and attach both logs (FRST.txt and Addition.txt) to your next post.

frankhaas · Dec 3, 2022

Maxstar · Dec 3, 2022

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST.exe and select "Run as administrator".
Press the Fix button.
If for some reason the tool needs a restart, please make sure you let the system restart normally.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.

frankhaas · Dec 3, 2022

Problem with wifes notebook ;-)

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