Dear Sir
Multiple attempts to install Acrobat DC. W7 Pro. Fully updated.
Downloaded file that starts the installation process. Run as Administrator. Initially, it stopped part way with Error 1310 (Can't access C:\Config.MSI). Looking on the internet, I found this ...
[FONT="]icacls "C:\Config.Msi" /T /C /grant administrators:F[/FONT]
which seemed to enable access to the folder. Subsequently, the installation process then got to virtually 100% of the way through and then stopped with the error message relating to a specific file:
Error 1310. Error writing to file C:\Config.Msi\41535b.rbf Verify that you have access to that directory.
The only option then is to Close. I am not given the option to retry.
The strange thing is that when I have the Config.Msi folder open in Windows Explorer, there are only two files initially (dated Nov 2016). Once the Acrobat installation gets well under way, it adds many new files, most of which are zero bytes, but it does alter some file sizes during installation. During the installation process, it also shows files going back to 2014, which is what I would expect given that I have had the computer for a few years.
When the installation process nears completion, all the files in the Config.Msi folder disappear and then the error message comes up again. It refers to a different file each time, so 41535b.rbf on one occasion, 5dfd2e.rbf on another, and 29334a.rbf on another. I have deleted temp files and re-run the installation about a dozen times.
On one occasion, the process got all the way, deleted all the files in Config.Msi and then produced error 1406:
Error 1406: Could not write value {47833539-D0C5-4125-9FA8-0819E2EAAC93}to key \SOFTWARE\Microsoft\Internet Explorer\Toolbar. Verify that you have sufficient access to that key, or contact your support personnel.
Not sure what to try next. Any suggestions would be gratefully received.
Multiple attempts to install Acrobat DC. W7 Pro. Fully updated.
Downloaded file that starts the installation process. Run as Administrator. Initially, it stopped part way with Error 1310 (Can't access C:\Config.MSI). Looking on the internet, I found this ...
[FONT="]icacls "C:\Config.Msi" /T /C /grant administrators:F[/FONT]
which seemed to enable access to the folder. Subsequently, the installation process then got to virtually 100% of the way through and then stopped with the error message relating to a specific file:
Error 1310. Error writing to file C:\Config.Msi\41535b.rbf Verify that you have access to that directory.
The only option then is to Close. I am not given the option to retry.
The strange thing is that when I have the Config.Msi folder open in Windows Explorer, there are only two files initially (dated Nov 2016). Once the Acrobat installation gets well under way, it adds many new files, most of which are zero bytes, but it does alter some file sizes during installation. During the installation process, it also shows files going back to 2014, which is what I would expect given that I have had the computer for a few years.
When the installation process nears completion, all the files in the Config.Msi folder disappear and then the error message comes up again. It refers to a different file each time, so 41535b.rbf on one occasion, 5dfd2e.rbf on another, and 29334a.rbf on another. I have deleted temp files and re-run the installation about a dozen times.
On one occasion, the process got all the way, deleted all the files in Config.Msi and then produced error 1406:
Error 1406: Could not write value {47833539-D0C5-4125-9FA8-0819E2EAAC93}to key \SOFTWARE\Microsoft\Internet Explorer\Toolbar. Verify that you have sufficient access to that key, or contact your support personnel.
Not sure what to try next. Any suggestions would be gratefully received.