[SOLVED] Problem IIS Web Server role (0x80073701) installing [Windows Server 2019 Standard]

[sf4692]

Hello found that post quite often, i would also need help please with the following problem when installing IIS. CAn you please help me too! thank you in advance.

 

[Windows Update Bot]

Hi @sf4692,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[Maxstar]

Hi and welcome to Sysnative,

Follow these instructions to remove an update.

• Open the Start menu of Windows and type the command CMD
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following command into it, then press enter.

wusa /uninstall /KB:5015880

• Let me know if it says it was successful or you get the message: The update KB5015880 is not installed on this computer.

 

[sf4692]

Hi Maxstar, thank you for help unfortunately i get (not installed):

 

[Maxstar]

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

• Open the startmenu and type the command cmd.
• After you find the Command Prompt, right click on it and select Run as Administrator.
• Copy and paste the following into the Command Prompt and press enter.

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

Right-click on the file FRST64.exe and choose Run as administrator.

• Copy and paste the following (code) into the Search box and click the Search Registry button.

KB5015880

• When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
• Post the logfile SearchReg.txt as attachment in your next reply.

 

[sf4692]

thank you please see attached.

 

[Maxstar]

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

 

[sf4692]

Hi please see attached

 

[Maxstar]

Great, please try to install the IIS role again and post the result. If it fails attach a new copy of the CBS logs.

 

[sf4692]

yes it works perfectly. thank you for all the help.

 

[Maxstar]

You're welcome. Glad to hear the issue has been resolved...

 

[sf4692]

will a donation go directly to you or is there some organization between?

 

[sf4692]

 

[Maxstar]

will a donation go directly to you or is there some organization between?

No, we are all volunteers and our help is free of charge. And you can only donate using the following link: Donate to Sysnative

Your message: "Die Seite dieser Organisation funktioniert nicht" / "The page of this organization does not work" means you have used an incorrect / link or missing token as it seems.

cc @Will

 

[sf4692]

thank you with your link it worked now! really, really much appreciated. saved me from reinstalling!

 

[Maxstar]

You're welcome and thank you very much for your donation to Sysnative.