[SOLVED] Please Help me recover Windows Update on my Asus z97mplus (different machine than last time you helped:( )

S

slongmire

Contributor
Joined
Feb 25, 2018
Posts
87
This machine is an Asus Z97 M Plus with an Intel I-5 4690K not overclocked and 32 GB of Ram. It boots in LEGACY BIOS over UEFI mode (because of a hardware key for a piece of software on the machine). THere are two physical SSD's Drive 0 is system and Boot Drive 1 is data only drive. Several months back it started have Event ID 5 and Windows Updates other than antivirus updates began to fail. The machine runs 24/7 collecting weather data via RS-232 connection to a weather station. I followed all the instructions 1->6 from the Posting Instructions. The CBS.zip file is about 14MB so I have uploaded to my dropbox account CBS.zip

Please help me to recover the ability to download and install Windows Updates, as I must continue to use Win 7 Ultimate 64 bit SP1 on this machine for the foreseeable future as a critical piece of software is no longer supported and is activated by a software key generated specific to this hardware/software build. I do know it is possible to do maintenance updates to Windows and to clone the System drive without breaking the hardware keycode.

Many thanks for saving me before and praying you can do it for me again!

Steve
 
Hello and welcome,

Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download
    myjIXnC.png
    SFCFix and move the executable to your desktop.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.
 

Attachments

SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-05-05 13:32:29.567
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\longmire\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\servicing\packages\Package_165_for_KB4056894~31bf3856ad364e35~amd64~~6.1.1.4.cat
Successfully took permissions for file or folder C:\Windows\servicing\packages\Package_165_for_KB4056894~31bf3856ad364e35~amd64~~6.1.1.4.mum
Successfully took permissions for file or folder C:\Windows\servicing\packages\Package_211_for_KB4056894~31bf3856ad364e35~amd64~~6.1.1.4.cat
Successfully took permissions for file or folder C:\Windows\servicing\packages\Package_211_for_KB4056894~31bf3856ad364e35~amd64~~6.1.1.4.mum
Successfully took permissions for file or folder C:\Windows\servicing\packages\Package_578_for_KB4056894~31bf3856ad364e35~amd64~~6.1.1.4.cat
Successfully took permissions for file or folder C:\Windows\servicing\packages\Package_578_for_KB4056894~31bf3856ad364e35~amd64~~6.1.1.4.mum

Successfully copied file C:\Users\longmire\AppData\Local\niemiro\Archive\packages\Package_165_for_KB4056894~31bf3856ad364e35~amd64~~6.1.1.4.cat to C:\Windows\servicing\packages\Package_165_for_KB4056894~31bf3856ad364e35~amd64~~6.1.1.4.cat.
Successfully copied file C:\Users\longmire\AppData\Local\niemiro\Archive\packages\Package_165_for_KB4056894~31bf3856ad364e35~amd64~~6.1.1.4.mum to C:\Windows\servicing\packages\Package_165_for_KB4056894~31bf3856ad364e35~amd64~~6.1.1.4.mum.
Successfully copied file C:\Users\longmire\AppData\Local\niemiro\Archive\packages\Package_211_for_KB4056894~31bf3856ad364e35~amd64~~6.1.1.4.cat to C:\Windows\servicing\packages\Package_211_for_KB4056894~31bf3856ad364e35~amd64~~6.1.1.4.cat.
Successfully copied file C:\Users\longmire\AppData\Local\niemiro\Archive\packages\Package_211_for_KB4056894~31bf3856ad364e35~amd64~~6.1.1.4.mum to C:\Windows\servicing\packages\Package_211_for_KB4056894~31bf3856ad364e35~amd64~~6.1.1.4.mum.
Successfully copied file C:\Users\longmire\AppData\Local\niemiro\Archive\packages\Package_578_for_KB4056894~31bf3856ad364e35~amd64~~6.1.1.4.cat to C:\Windows\servicing\packages\Package_578_for_KB4056894~31bf3856ad364e35~amd64~~6.1.1.4.cat.
Successfully copied file C:\Users\longmire\AppData\Local\niemiro\Archive\packages\Package_578_for_KB4056894~31bf3856ad364e35~amd64~~6.1.1.4.mum to C:\Windows\servicing\packages\Package_578_for_KB4056894~31bf3856ad364e35~amd64~~6.1.1.4.mum.

Successfully restored ownership for C:\Windows\servicing\packages\Package_165_for_KB4056894~31bf3856ad364e35~amd64~~6.1.1.4.cat
Successfully restored permissions on C:\Windows\servicing\packages\Package_165_for_KB4056894~31bf3856ad364e35~amd64~~6.1.1.4.cat
Successfully restored ownership for C:\Windows\servicing\packages\Package_165_for_KB4056894~31bf3856ad364e35~amd64~~6.1.1.4.mum
Successfully restored permissions on C:\Windows\servicing\packages\Package_165_for_KB4056894~31bf3856ad364e35~amd64~~6.1.1.4.mum
Successfully restored ownership for C:\Windows\servicing\packages\Package_211_for_KB4056894~31bf3856ad364e35~amd64~~6.1.1.4.cat
Successfully restored permissions on C:\Windows\servicing\packages\Package_211_for_KB4056894~31bf3856ad364e35~amd64~~6.1.1.4.cat
Successfully restored ownership for C:\Windows\servicing\packages\Package_211_for_KB4056894~31bf3856ad364e35~amd64~~6.1.1.4.mum
Successfully restored permissions on C:\Windows\servicing\packages\Package_211_for_KB4056894~31bf3856ad364e35~amd64~~6.1.1.4.mum
Successfully restored ownership for C:\Windows\servicing\packages\Package_578_for_KB4056894~31bf3856ad364e35~amd64~~6.1.1.4.cat
Successfully restored permissions on C:\Windows\servicing\packages\Package_578_for_KB4056894~31bf3856ad364e35~amd64~~6.1.1.4.cat
Successfully restored ownership for C:\Windows\servicing\packages\Package_578_for_KB4056894~31bf3856ad364e35~amd64~~6.1.1.4.mum
Successfully restored permissions on C:\Windows\servicing\packages\Package_578_for_KB4056894~31bf3856ad364e35~amd64~~6.1.1.4.mum
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 570 datablocks.
Finish time: 2019-05-05 13:32:30.376
Script hash: 0soJsyPMTCo0BeB/3pIbNBBnIx/27mPkWMt5c3dAKFI=
----------------------EOF--------------------
Thank you for the reply and analysis - I assume that I should now reboot this machine and try the updates (?)
 
I assume that I should now reboot this machine and try the updates (?)
Click to expand...
No, there are more items that need to be fixed.

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the Farbar Recovery Scan Tool and save it to your Desktop:
    64-bit: Downloading Farbar Recovery Scan Tool
  2. Download the attachment fixlist.txt and save it to your desktop.
  3. Right-click on FRST64.exe and select "Run as administrator".
  4. Press the Fix button.
  5. The tool will now process fixlist.txt.
  6. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  7. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  8. Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.
 

Attachments

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the Farbar Recovery Scan Tool and save it to your Desktop:
    64-bit: Downloading Farbar Recovery Scan Tool
  2. Download the attachment fixlist.txt and save it to your desktop.
  3. Right-click on FRST.exe and select "Run as administrator".
  4. Press the Fix button.
  5. The tool will now process fixlist.txt.
  6. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  7. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  8. Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.
 

Attachments

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.
 

Attachments

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.
 

Attachments

Round 4 - looks like fewer errors each time - sure hope we are approaching success here - thank you for your persistence and patience
 

Attachments

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.
 

Attachments

Sorry for delay - we had huge electrical storms here all day yesterday so I had to shut down everything for safety. Just restarted this morning before the next storms arrive this afternoon.
 

Attachments

No problem, no need to hurry.

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.
 

Attachments

Please provide the SOFTWARE hive.

Retrieve Software Hive
1. Navigate to C:\Windows\System32\Config and locate the SOFTWARE file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named SOFTWARE.ZIP on your desktop.
4. Upload the zip file (SOFTWARE.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are FileDropper or One Drive or SendSpace.
5. Note:Send the downloadlink in a private message as the SOFTWARE hive contains sensitive information!

Option#2 (only if you are unable to follow the previous instructions)

  • Please download the Freeware RegBak from here: Acelogix Software - Download products
     You will find it at the bottom of the page that the link brings you to.
  • Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
  • Click the New Backup button. Accept the defaults and simply click Start.
  • When it says Finished successfully, click the Close button.
  • This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
  • This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named SOFTWARE.
  • Copy the SOFTWARE file to your Desktop. If the SOFTWARE file does not exist, please fetch it instead from C:\Windows\System32\config\SOFTWARE.
  • Now right-click on the SOFTWARE file that is on your desktop and select Send to > Compressed (zipped) folder.
  • Then please upload the zip file (SOFTWARE.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are FileDropper or One Drive or SendSpace.
  • Note:Send the downloadlink in a private message as the SOFTWARE hive contains sensitive information!
  • You can close any open windows you have as well as the RegBak program now.
 
Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.
 

Attachments

Here they are - it may seem late in the game to be asking this - but this machine is running MalwareBytes Premium version 3.7.1.2839 should I be stopping or uninstalling this while you are working the problem? Its reports do not indicate that it has blocked anything - but just don't want to make anything more difficult
 

Attachments

this machine is running MalwareBytes Premium version 3.7.1.2839 should I be stopping or uninstalling this while you are working the problem?
Click to expand...
No, you can leave MalwareBytes running as it is.

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.
 

Attachments

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