Please help Blue Screen

[wallace989]

svchost.exe*32 winrscmde virus is got on to two of my machines and this is the 2nd time its caused a blue screen I fixed my other computer a few months back with help from here but i dont rember where I go the folder that has deletes all non default windows 7 programs. That is what saved my other computer. I do have the attachment you need as well.

 

[writhziden]

I have asked that our security experts take a look. Some of your crashes point to Norton, but most indicate a network related cause, which all may be the result of the virus you mention. I think that needs to be cleaned up first.

 

[Corrine]

Hi, wallace989.

In order to assist you, we will need to see some logs. Please follow the instructions in the Malware Removal Posting Instructions topic and copy/paste the requested logs in a new thread in that forum.

Thank you.