Please help Blue Screen

wallace989 · Mar 24, 2013

svchost.exe*32 winrscmde virus is got on to two of my machines and this is the 2nd time its caused a blue screen I fixed my other computer a few months back with help from here but i dont rember where I go the folder that has deletes all non default windows 7 programs. That is what saved my other computer. I do have the attachment you need as well.

writhziden · Mar 24, 2013

I have asked that our security experts take a look. Some of your crashes point to Norton, but most indicate a network related cause, which all may be the result of the virus you mention. I think that needs to be cleaned up first.

Corrine · Mar 25, 2013

Hi, wallace989.

In order to assist you, we will need to see some logs. Please follow the instructions in the Malware Removal Posting Instructions topic and copy/paste the requested logs in a new thread in that forum.

Thank you.

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Please help Blue Screen

wallace989

New member

writhziden

Administrator, .NET/UWP Developer

Corrine

Administrator,
Microsoft MVP,
Security Analyst

Please help Blue Screen

wallace989

New member

writhziden

Administrator, .NET/UWP Developer

Corrine

Administrator, Microsoft MVP, Security Analyst

Administrator,
Microsoft MVP,
Security Analyst