[SOLVED] Please Help: Another Vista 80070490 Error

Special K · Jul 27, 2014

Hello,

I found this forum after searching for a fix to Error 80070490 when running Windows Update under Vista x64 Business Edition. I first noticed the problem after I encountered a "disk read error" when booting windows. The disk checked out clean and the problem went away after I ran the manufacturer's test program, but it appears some Windows files were corrupted in the process and now whenever I try to run windows update I get a 80070490 Error.

Based on previous google searches, I have already tried the following:

1. Running sfc /scannow
2. Running the MS "Fixit" utility (How do I reset Windows Update components?)
3. Repair Installation of Windows

All have failed. I can give more details as to how and why they failed upon request, but based on what I've read those methods aren't likely to work.

I have read threads here in which people are able to fix error 80070490 using very specific registry edits. I'm hoping that if I provide the required information, someone could provide me with the necessary registry edits to fix my problem.

I have attached CBS.log and CheckSUR.log in the CBS.zip file, per instructions I have read in similar threads. Can anyone help me based on the information in those files?

Thanks

Tekno Venus · Aug 27, 2014

Hello and welcome to Sysnative Forums!

SURT is showing quite a lot of errors:

Code:

Summary:
Seconds executed: 980
 Found 421 errors
  CSI Missing Deployment Key Total count: 12
  CSI Mismatched Identity Total count: 1
  CSI C Mark Deployment Not Marked Total count: 4
  CSI Payload File Missing Total count: 1
  CBS Registry Error Total count: 24
  CBS Watchlist Package Missing Total count: 377
  CBS Watchlist Component Missing Total count: 2

Let's see what SFCFix can do for us automatically.

SFCFix AutoAnalysis

Download SFCFix.exe and save this to your Desktop.
Save any open documents and close all open windows.
Double click on SFCFix.exe to open it.
Follow all on screen instructions and upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this file into your next post for me to analyse please.

Then can you re-run SURT for me again. If you no longer have a copy of SURT, please download it again from here: What is the System Update Readiness Tool? - Windows Help. Once SURT has completed installing, please zip up and attach the following log to your next post:

C:\Windows\Logs\CBS\CheckSUR.persist.log

Kind regards,
Stephen

Special K · Aug 29, 2014

Tekno Venus said:
Hello and welcome to Sysnative Forums!

SURT is showing quite a lot of errors:

Code:

Summary: Seconds executed: 980 Found 421 errors CSI Missing Deployment Key Total count: 12 CSI Mismatched Identity Total count: 1 CSI C Mark Deployment Not Marked Total count: 4 CSI Payload File Missing Total count: 1 CBS Registry Error Total count: 24 CBS Watchlist Package Missing Total count: 377 CBS Watchlist Component Missing Total count: 2

Let's see what SFCFix can do for us automatically.

SFCFix AutoAnalysis

Download SFCFix.exe and save this to your Desktop.

Save any open documents and close all open windows.

Double click on SFCFix.exe to open it.

Follow all on screen instructions and upon completion, a file should be created on your Desktop: SFCFix.txt.

Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this file into your next post for me to analyse please.

Then can you re-run SURT for me again. If you no longer have a copy of SURT, please download it again from here: What is the System Update Readiness Tool? - Windows Help. Once SURT has completed installing, please zip up and attach the following log to your next post:

C:\Windows\Logs\CBS\CheckSUR.persist.log

Kind regards,
Stephen

Thanks for the help Tekno Venus, but I have already reformatted my hard drive and reinstalled windows. Once I've spent more than about 3 hours trying to debug an issue, it becomes easier to simply reformat. If I ever have this problem again though I will definitely return to these forums.

Go The Power · Aug 29, 2014

Thanks for letting us know. I will mark this thread as solved :)

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[SOLVED] Please Help: Another Vista 80070490 Error

Special K

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Tekno Venus

Senior Administrator, Developer

Special K

New member

Go The Power

Senior Administrator, Windows Update Expert, Contributor