N nitroxc Member Joined Dec 27, 2017 Posts 10 Mar 14, 2021 #1 A brief description of your problem (but you can also include the steps you tried): Today was in the middle of a game of Dota 2 and it bluesceened, came up with the PFN LIST CORRUPT error, and when looking at event viewer this is what it says: The computer has rebooted from a bugcheck. The bugcheck was: 0x0000004e (0x000000000000009a, 0x00000000002c832d, 0x0000000000000006, 0x0000000000000002). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: ea69f664-943a-4586-a6b5-05808f83b8cf. Desktop Windows 10 64Bit What was original installed OS on system? Windows 10 Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Full Retail Age of system? (hardware) 2-3 years? Age of OS installation? 2-3 years Have you re-installed the OS? No, ideally this would be a last resort AMD R5 2600 Corsair Vengeance DDR4 3600 - CMK16GX4M2B3600C18 EVGA RTX 2070 MSI X470 Gaming Plus EVGA Supernova 650 G1+ Is driver verifier enabled or disabled? Disabled What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth) Windows Security Are you using proxy, vpn, ipfilters or similar software? No Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software) No Are you currently under/overclocking? Are there overclocking software installed on your system? Graphics card is very slightly overclocked (I like a nice quiet/cool system) - RAM is also a bit underclocked because it would crash at rated speed when I first installed it Speccy: http://speccy.piriform.com/results/7I2Zzphsi63B4x2eT42ILmV Says the CPU is running a bit hot however HW monitor says it running at a much lower temp which I think is a ryzen thing I've run a full system scan, and the windows offline scan thing, done the windows hardrive checker thing with 0 errors, as of posting I'm leaving the PC on overnight to run memtest. Attachments SysnativeFileCollectionApp.zip 1.3 MB · Views: 5
A brief description of your problem (but you can also include the steps you tried): Today was in the middle of a game of Dota 2 and it bluesceened, came up with the PFN LIST CORRUPT error, and when looking at event viewer this is what it says: The computer has rebooted from a bugcheck. The bugcheck was: 0x0000004e (0x000000000000009a, 0x00000000002c832d, 0x0000000000000006, 0x0000000000000002). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: ea69f664-943a-4586-a6b5-05808f83b8cf. Desktop Windows 10 64Bit What was original installed OS on system? Windows 10 Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Full Retail Age of system? (hardware) 2-3 years? Age of OS installation? 2-3 years Have you re-installed the OS? No, ideally this would be a last resort AMD R5 2600 Corsair Vengeance DDR4 3600 - CMK16GX4M2B3600C18 EVGA RTX 2070 MSI X470 Gaming Plus EVGA Supernova 650 G1+ Is driver verifier enabled or disabled? Disabled What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth) Windows Security Are you using proxy, vpn, ipfilters or similar software? No Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software) No Are you currently under/overclocking? Are there overclocking software installed on your system? Graphics card is very slightly overclocked (I like a nice quiet/cool system) - RAM is also a bit underclocked because it would crash at rated speed when I first installed it Speccy: http://speccy.piriform.com/results/7I2Zzphsi63B4x2eT42ILmV Says the CPU is running a bit hot however HW monitor says it running at a much lower temp which I think is a ryzen thing I've run a full system scan, and the windows offline scan thing, done the windows hardrive checker thing with 0 errors, as of posting I'm leaving the PC on overnight to run memtest.
x BlueRobot Administrator Staff member Joined May 7, 2013 Posts 10,193 Location %systemroot% Mar 15, 2021 #2 Please run Driver Verifier for at least 48 hours, this appears to be more likely a driver issue - Driver Verifier - BSOD related - Windows 10, 8.1, 8, 7 + Vista In the meantime, could you please provide the MEMORY.DMP file? You'll need to zip it and then upload it to a file sharing site such as Google Drive or OneDrive. The usual location is: Rich (BB code): %systemroot%\MEMORY.DMP Please remove Daemon Tools, at least for troubleshooting purposes, it is known to cause issues such as BSODs. Please use the Daemon Tools removal tool (if they have one) and then use the sptd.sys removal option - DuplexSecure - Downloads What is that Memory Cleaner program for?
Please run Driver Verifier for at least 48 hours, this appears to be more likely a driver issue - Driver Verifier - BSOD related - Windows 10, 8.1, 8, 7 + Vista In the meantime, could you please provide the MEMORY.DMP file? You'll need to zip it and then upload it to a file sharing site such as Google Drive or OneDrive. The usual location is: Rich (BB code): %systemroot%\MEMORY.DMP Please remove Daemon Tools, at least for troubleshooting purposes, it is known to cause issues such as BSODs. Please use the Daemon Tools removal tool (if they have one) and then use the sptd.sys removal option - DuplexSecure - Downloads What is that Memory Cleaner program for?
N nitroxc Member Joined Dec 27, 2017 Posts 10 Mar 15, 2021 #3 Ran memtest all night with 0 errors. Attatched the two memory dump files. Removed Daemon Tools, the memory cleaner thing was from back when i first started playing Tarkov, one of the common suggestions by players was to use the memory cleaner because the game had really bad stuttering etc. due to memory leaks. I haven't used it in over a year though. I'm not currently able to run the verifier right now for 48 hours since I've got work stuff I need to do, however I've got a short week so I can start it wednesday morning and leave it running - Is the verifier something that needs to be left alone or does it just run in the background? Memory dump google drive link: memorydump.zip
Ran memtest all night with 0 errors. Attatched the two memory dump files. Removed Daemon Tools, the memory cleaner thing was from back when i first started playing Tarkov, one of the common suggestions by players was to use the memory cleaner because the game had really bad stuttering etc. due to memory leaks. I haven't used it in over a year though. I'm not currently able to run the verifier right now for 48 hours since I've got work stuff I need to do, however I've got a short week so I can start it wednesday morning and leave it running - Is the verifier something that needs to be left alone or does it just run in the background? Memory dump google drive link: memorydump.zip
x BlueRobot Administrator Staff member Joined May 7, 2013 Posts 10,193 Location %systemroot% Mar 15, 2021 #4 nitroxc said: Memory dump google drive link: memorydump.zip Click to expand... Those are the Minidumps, did you check the file location I told you to check? nitroxc said: Is the verifier something that needs to be left alone or does it just run in the background? Click to expand... It runs in the background, you can use your computer as you normally would, however, some systems may be a little less responsive than usual while it is running.
nitroxc said: Memory dump google drive link: memorydump.zip Click to expand... Those are the Minidumps, did you check the file location I told you to check? nitroxc said: Is the verifier something that needs to be left alone or does it just run in the background? Click to expand... It runs in the background, you can use your computer as you normally would, however, some systems may be a little less responsive than usual while it is running.
N nitroxc Member Joined Dec 27, 2017 Posts 10 Mar 15, 2021 #5 Sorry my bad, heres the link to the memory dump: MEMORY.zip
axe0 Administrator, BSOD Academy Instructor, Security Analyst Staff member Joined May 21, 2015 Posts 3,307 Location Holland Mar 15, 2021 #6 You can use the following command to see that it is running. verifier /query Click to expand...
N nitroxc Member Joined Dec 27, 2017 Posts 10 Mar 18, 2021 #7 It seems removing Daemon tools and sorting/updating some driver stuff has resulted in no more bluescreens, so feel free to close this. If it starts doing it again I'll run the driver verifier etc. for the 48 hours and get back to ya'll. Thanks alot for the help provided.
It seems removing Daemon tools and sorting/updating some driver stuff has resulted in no more bluescreens, so feel free to close this. If it starts doing it again I'll run the driver verifier etc. for the 48 hours and get back to ya'll. Thanks alot for the help provided.
x BlueRobot Administrator Staff member Joined May 7, 2013 Posts 10,193 Location %systemroot% Mar 19, 2021 #8 Thanks for letting us know, glad you were able to resolve the issue.