[SOLVED] Persisting Problems with CNBJ2530.DPB corruption

S

Steph09

New member
Joined
Apr 28, 2014
Posts
4
Hi, I just registered and this is my first time posting here, I hope I'm doing this in the right place.

Yesterday I was trying to install a program and when I opened the supposed installer, it didn't open a setup wizard, but just tried to open a webpage opening the little windows window that appears, not directing me to the browser. It tried to open it but said it wasn't able to show it. Afterwards I started getting some weird behaviors from my computer because it asked me for admin permissions which I wasn't able to grant and that's weird since my account is the admin account. Suddenly a window appeared telling me that I needed to restart my computer to get my admin rights back, and so I did, and I got a window telling me that an aplication had locked my computer and asking me for a password which I didn't know, and when clicking "Get Password", it redirected me to this site: Home I didn't think that that survey thing was going to work, so I was there without being able to use my computer until I restarted it like for the third time and my antivirus said it had found a virus and disinfected it and then my computer was magically usable and unlocked again! So, I thought everything was fine but I started seeing some weird things. For instance, when I try to get the power options by clicking on the power icon on the right side charms bar under settings, I get "There are currently no power options available". I've also noticed that I'm unable to launch chrome in windows 8 mode, I've always used it like that, and when my computer unlocked itself, it automatically opened itself in desktop mode. When I try to change it, chrome is relaunched but stays always in desktop mode. I don't know if there are other issues since I haven't used my computer that much.

So I searched the internet and did a scan using this: sfc /scannow.
It told me that there were corruptions that couldn't be fixed. Then I followed the instructions on this post: https://www.sysnative.com/forums/wi...prncacla-inf-corruptions-windows-8-8-1-a.html and used your tool.

I attach my CBS file and my SFCFix.txt file. The same issues as mentioned before (no power options, no windows 8 mode) persist. I'm also noticing that I have no longer any dropbox options showing when right clicking on an item in the dropbox window in my computer, that wasn't happening before, I only see the normal windows options. Maybe it's related. I really hope you can help me, thanks a lot! And I'm sorry if this was too long but I thought it was important to explain everything.

I tried to upload the CBS file but it never shows up listed, have no idea why, I tried several times, so I created a Dropbox link and pasted it on a .txt file. Thank you!
 

Attachments

Ok, so I tried some things and I'm updating on what happened.

I decided to do a system restore because I though it could go back to a point where those files were not corrupted. I uninstalled my antivirus since it interferes with the restore. After that, the restore worked fine and the errors I described above were all solved, chrome launched in windows 8, the power options were there and all dropbox options were also showing up in my computer dropbox file. My antivirus had to be freshly installed for it to work properly after the restore so I uninstalled it again and ran afterwards the sfc /scannow command and got in return the same message telling me that there were corrupted files that couldn't be fixed. Afterwards I did some other things and went through the whole installation process of my antivirus. Only then did I open the SFCFix tool and it found nothing, no problems and told me that everything was ok (You can check that in the SFCFix 2 file). But I found that weird because of what the previous scan had shown. So I did the scan again and got the same message about the corrupted files. Immediately after that I used SFCFix and got again the same messages as I got before, the first time I used it, I attach the last CBS (CBS 2) file and SFCFix 3 file. The first time I did this same process, after running SFCFix I ran again the scan and got the same message about the corrupted files, so I'm assuming that if I did it again right now, I'd still get the same message. I don't know how to interpret this but I'm guessing the corruption hasn't been fixed yet. Should I do the scan again? What are the consequences of having this corruption and how could I fix it?

Thanks a lot!
 

Attachments

Hello Steph, welcome to Sysnative!

This should fix it:

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

https://www.dropbox.com/s/kn4umr9mn2v3xdy/SFCFix.zip

SFC Scan

  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt

  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Tom
 
Hi, Tom, thank you for your welcome, answer and clear instructions! I followed them and here is the text in the SFCFix.txt file:

Code: 
SFCFix version 2.2.1.0 by niemiro.Start time: 2014-05-05 00:55:40.616
Using .zip script file at C:\Users\-Steph-\Desktop\SFCFix.zip








PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79\Amd64\CNBJ2530.DPB


Successfully copied file C:\Users\-Steph-\AppData\Local\niemiro\Archive\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79\Amd64\CNBJ2530.DPB to C:\WINDOWS\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79\Amd64\CNBJ2530.DPB.


Successfully restored ownership for C:\WINDOWS\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79\Amd64\CNBJ2530.DPB
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79\Amd64\CNBJ2530.DPB
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.2.1.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2014-05-05 00:55:41.572
----------------------EOF-----------------------


I tried to attach the cbs.txt file but was told that it was too big so here's a dropbox link instead:
https://www.dropbox.com/s/b2brjgkcwwgds2g/cbs.txt

Thanks, Tom!
 
That is great news! Thanks so much for your help! Will definitely come back and recommend your forums :)
 
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