PC reboots by itself, then works sometimes but sticks sometimes.

[zax]

Windows 10 Home ver 10.0.19041 Build 19041.
My PC has been auto rebooting quite a lot lately. It usually is fairly quick about it and i can get back to work, but today it brought up the security and maintenance panel where it suggested i refresh my pc or reset it completely. So I tried chkdsk /f...It got some of the way through the disk but error out. I tried sfc /scannow.... It did about the same. Seemed to be doing something but then errored out. I also tried SFCFIX, but it errored out as well. Then tried dism /online /online /cleanup-image /restorehealth....same problem. I tried all of these from an administrator command prompt. (also tried them from a bootable USB flashdrive. Nothing worked. Then i found Sysnative and followed the steps there. No luck. My machine often boots and runs for quite a while (i am typing this message on it even right now....) but invariably dies and requires rebooting.

 

[Windows Update Bot]

Hi @zax,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[Maxstar]

Hi and welcome to Sysnative,

Download

Crystal DiskInfo and save it to your Desktop.

• Run the installer to install the program.
• When finished, open the installed program by double clicking on it.
  • Good - There are no problems found, the drive is working properly.
  • Caution - The drive have some problems. (which indicates a drive that you should most likely be thinking about backing up and replacing.)
  • Bad - This usually indicates a drive that’s dead or near death. (! - Back up all important data as soon as possible.)
• Resize the window so that all information is visible.
• Take a screenshot of what you see and post it in your next reply.

 

[zax]

Thanks for your reply. Ok, here is the report from Crystal DiskInfo....

 

[Maxstar]

Hi,

Please do the following.

• Click the Start button and in the search box, type Command Prompt
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following command into it, press enter afterwards.
  

  chkdsk

• Wait for this to complete.

Download

ListChkdskResult.exe and save it on your desktop.

• Rightclick ListChkdskResult.exe and select Run as administrator.
• Notepad will open the file ListChkdskResult.txt on completion. (This logfile ListChkdskResult.txt is also saved on your desktop.)
• Post the logfile ListChkdskResult.txt as attachment in your next reply.