[SOLVED] ntoskrnl.exe+1aa0a0 issue - Windows 10 BSOD

MichaelAverage

MichaelAverage

Member
Joined
Mar 6, 2019
Posts
13
Hello guys, @goretsky pointed me here with my issue from 24hoursupport discord and said that all BSOD gurus hang out here. I am really desperate, i hope you guys help me, this PC is my livelihood. Youtuber/Streamer here.

Here is my issue. I am getting this BSOD, firstly, it acts weird, i dont see BSOD, i get only black screen and only 1 out of 20 times PC actualy generates minidump and restarts itself. Help me with this first, so i can give you guys more dumps, i can crash my PC in matter of minutes when i want to. Running Heavens Benchmark or Starting a recording in OBS seems to do a trick in less than 5 minutes of running

Here is my setup:
OS - Windows 10 x64 (64-bit), Clean install after format (formated and installed trough system recovery feature of windows 10)
Age of system (hardware) 5 years
Age of OS installation 10 days
CPU is used E5 2780 v2 from china (i have him for over a year now, no issues)
Mobo Asus Rampage IV GENE
GPU Nvidia GTX 970
RAM Kingston BLU 1600mhz
PSU, Corsair 650watt
SSD WD 120gb
HDD WD Black 1tb
I run in my PC few other components, Elgato 4k60Pro, Elgato Cam Link 4K(USB), Tobii Eyetracker 4c(USB), Logitech C922 webcam(USB), Blue Yeti Mic(USB).

I battle this BSOD issue for a week now. Here is all what i tried without any luck
  • Removed all overclocks, BSOD
  • Changed GPU from 970 to 660ti, BSOD anyways
  • DDUed my drivers and installed older ones, BSOD
  • Put my GPU back, and Switched from E5 2780 v2 to i7 3820, BSOD
  • Put back my E5, and changed my Kingston BLU 2x8gb for Corsair Vengeance 2x4gb. BSOD
  • Checked my HDD and SSD for any errors, no errors
  • Ran 1 hour of "HeavyLoad" with temps around 51 celsius and 100% load on all cores, no BSOD
  • Cant finish Heavens Benchmark, BSOD in first 90 sec

I added 3 more dump files in to automated collection dump zip file manualy, One of them as @goretsky pointed out had Tobii eyetracker mentioned, i already uninstalled it and upluged a device, and BSODed since.

I hope you guys help me, i am lost on this one.

Michael
 

Attachments

softwaremaniac said:
Do you have another PSU to test? VS series is not exactly the best, but I am not going to jump to conclusions yet.
Click to expand...
I tried another ram slot with one ram stick, still crashed.
About PSU switching, i have two PC setup so i can swap PSU between them. But it can power CPU under 100% load for a hour straight without a crash. is it really necessary? i am just scared, i already broke some ram stops. Just tell me and ill do it.
 
This sounds like an issue with the motherboard, I don't think you have a spare motherboard somewhere?
 
softwaremaniac said:
FurMark caused a GPU driver crash.

What is the make and model of the other PSU?
Click to expand...
Other PSU is something cheap, ill be ordering new PSU anyways, the fan is squeking so ill wait for it, here is something intresting i found

When i was thinking about it, One of those BSOD messages pointed towards Tobii Eyetracker, That tracker is connected to USB PCIe extension slot card. I removed that card, all USB connected devices and elgato capture card and voala, FurMark didnt crashed me for 10 minutes straight, so i rearanged my PCIe slots, GPU went from x16 to other x16, PCIe USB card went to X4 and Elgato went where GPU was. With that i noticed that my USB extension slot card has plug for SATA power, so i pluged sata power cable in, and gues what, i am running all my cards and usb devices and FurMark for 10 minutes without crash. We might have a solution here. I dont want to jinx it.
 
Run perfmon and go to the tab Data Collector Sets - Event Trace Sessions. Go to the Circular Kernel Context Logger - Properties. In tab Trace Providers click Edit and launch checkboxes process, thread, img, file, dpc, syscall, driver and dispatcher. And send crash dump again
 
Listing BSOD bugchecks for reasons of posterity:

Code: 
BSOD BUGCHECK SUMMARY
[code]
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\030519-20000-01.dmp]
Built by: 17134.1.amd64fre.rs4_release.180410-1804
Debug session time: Mon Mar 4 18:33:45.704 2019 (UTC - 5:00)
System Uptime: 0 days 0:23:49.453
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
DEFAULT_BUCKET_ID: CODE_CORRUPTION
BUGCHECK_STR: 0x133
PROCESS_NAME: System
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
Bugcheck code 00000133
Arguments 00000000`00000001 00000000`00001e00 fffff803`60850378 00000000`00000000
BiosVersion = 4901
BiosReleaseDate = 05/15/2014
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
MaxSpeed: 2800
CurrentSpeed: 2808
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\030519-20546-01.dmp]
Built by: 17134.1.amd64fre.rs4_release.180410-1804
Debug session time: Mon Mar 4 18:07:36.032 2019 (UTC - 5:00)
System Uptime: 1 days 15:35:44.781
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : memory_corruption
DEFAULT_BUCKET_ID: CODE_CORRUPTION
BUGCHECK_STR: 0x133
PROCESS_NAME: Tobii.EyeX.Eng
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
Bugcheck code 00000133
Arguments 00000000`00000001 00000000`00001e00 fffff800`dfae8378 00000000`00000000
BiosVersion = 4901
BiosReleaseDate = 05/15/2014
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
MaxSpeed: 2800
CurrentSpeed: 2808
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\030119-11828-01.dmp]
Built by: 17134.1.amd64fre.rs4_release.180410-1804
Debug session time: Fri Mar 1 02:47:06.609 2019 (UTC - 5:00)
System Uptime: 1 days 22:39:30.360
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
DEFAULT_BUCKET_ID: CODE_CORRUPTION
BUGCHECK_STR: 0x133
PROCESS_NAME: System
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_ONE_BIT
Bugcheck code 00000133
Arguments 00000000`00000001 00000000`00001e00 fffff803`95465378 00000000`00000000
BiosVersion = 4901
BiosReleaseDate = 05/15/2014
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
MaxSpeed: 2800
CurrentSpeed: 2802
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\030619-21859-01.dmp]
Debug session time: Wed Mar 6 04:58:50.328 2019 (UTC - 5:00)
System Uptime: 0 days 0:05:11.062
Probably caused by : memory_corruption
DEFAULT_BUCKET_ID: CODE_CORRUPTION
BUGCHECK_STR: 0x133
PROCESS_NAME: FurMark.exe
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
Bugcheck code 00000133
Arguments 00000000`00000001 00000000`00001e00 fffff800`160e4378 00000000`00000000
BiosVersion = 4901
BiosReleaseDate = 05/15/2014
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
MaxSpeed: 2800
CurrentSpeed: 2808
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\030519-24171-01.dmp]
Built by: 17134.1.amd64fre.rs4_release.180410-1804
Debug session time: Tue Mar 5 03:26:04.475 2019 (UTC - 5:00)
System Uptime: 0 days 0:26:06.359
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
DEFAULT_BUCKET_ID: CODE_CORRUPTION
BUGCHECK_STR: 0x133
PROCESS_NAME: System
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_ONE_BIT_LARGE
Bugcheck code 00000133
Arguments 00000000`00000001 00000000`00001e00 fffff800`bc655378 00000000`00000000
BiosVersion = 4901
BiosReleaseDate = 05/15/2014
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
MaxSpeed: 2800
CurrentSpeed: 2800
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/code]
Code:
 
Please be sure to check for a BIOS update (from systeminfo file in one of your zip attachments) -
Code: 
BiosVersion = 4901
BiosReleaseDate = 05/15/2014
SystemManufacturer = System manufacturer
SystemProductName = System Product Name

I found a BIOS update - 26 June 2014 - RAMPAGE IV GENE BIOS & FIRMWARE | Motherboards | ASUS USA

*** PLEASE make sure that that update is for your system by checking serial number, model number, etc...

Given the date, it may very well be the same BIOS firmware that you have installed, but I don't see a version number anywhere on the page.

Regards. . .

jcgriff2

p.s. I only mentioned ESET because that is who Aryeh works for. You are of course free to use whatever anti-virus product that you wish to.
 
MrPepka said:
Run perfmon and go to the tab Data Collector Sets - Event Trace Sessions. Go to the Circular Kernel Context Logger - Properties. In tab Trace Providers click Edit and launch checkboxes process, thread, img, file, dpc, syscall, driver and dispatcher. And send crash dump again
Click to expand...
Hey, i did all what you asked, but i cant get my PC to BSOD on me now after i did plug that sata cable in to USB PCIe extension slot card. It might have not be fixed yet, i cant seem to get one of my cards working and i am afraid it bluescreens again when card starts working. Its Elgato 4k60Pro, and she is hot, so its doing something, also my other PC recognized her as a monitor and she is in system devices too, but i cant seem to get her in my device list in Elgato software or in OBS. I aready reinstalled drivers twice, ill be playing with her more tomorow. But we are set with the next BSOD dump when it happens.

jcgriff2 said:
Please be sure to check for a BIOS update (from systeminfo file in one of your zip attachments) -
Code: 
BiosVersion = 4901
BiosReleaseDate = 05/15/2014
SystemManufacturer = System manufacturer
SystemProductName = System Product Name

I found a BIOS update - 26 June 2014 - RAMPAGE IV GENE BIOS & FIRMWARE | Motherboards | ASUS USA

*** PLEASE make sure that that update is for your system by checking serial number, model number, etc...

Given the date, it may very well be the same BIOS firmware that you have installed, but I don't see a version number anywhere on the page.

Regards. . .

jcgriff2

p.s. I only mentioned ESET because that is who Aryeh works for. You are of course free to use whatever anti-virus product that you wish to.
Click to expand...

Hey, link you pointed me to is Version 4901 bios i already have installed, i dont know why date seems to be different. But i know its latest one, i had to install it to run my E5 2780 v2 year ago.
 
Hi. . .

Glad to know that you have the most recent BIOS installed.

Regards. . .

jcgriff2
 
Guys, i did it. it was that USB extension car in to PCIe and me not pluging power in to it. I have everything working now and i am without blue screen for over 24 hours. thanks everybody for helping
 
That is great news - thank you for posting back with the solution!

Regards. . .

jcgriff2
 

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