[SOLVED] No Restore Points in Vista

Humble · Sep 30, 2016

Vista Business on Sony Vaio 32bit fails to create restore points!
There are NO restore points, neither from installations nor periodically created.

Trying to create one manually results in 'catastrophic failure' error message.
VSS checked, is on automatic.

How can I fix this issue?

Humble · Oct 1, 2016

P.s.: neither SFC nor SFCfix detect any corruptions

xilolee · Oct 1, 2016

Hi Humble. :)

Do/Did you use piriform defraggler?

Launch this command from an elevated command prompt:

echo. & dir c:\syste* /a /q |findstr /i /c:"<dir>" & echo. & icacls c:\syste*

I get:

Code:

[NO-PARSE]24/09/2016  22.41    <DIR>          BUILTIN\Administrators System Volume Information

c:\System Volume Information BUILTIN\Administrators:(OI)(CI)(F)
                             NT AUTHORITY\SYSTEM:(OI)(CI)(F)

Successfully processed 1 files; Failed processing 0 files[/NO-PARSE]

You should get something very similar (I think).

It could also be possible the windows dirty bit was set, hence try to launch the following command (always from an elevated command prompt):

chkdsk c: /f

That command is valid if you have installed windows in C:. If you installed windows in another drive, you should use the correct letter.Windows usually wants to be rebooted to perform that command...
You should wait that windows finishes to check your disk, then it will open.
The command could last some half hours or even hours.

Humble · Oct 1, 2016

xilolee, hi there !! :)

yes, piriform defraggler is on this machine. are you psychic??

running that command got a somewhat similar result to yours, I think.
and chkdsk completed as well.

still catastrophic failure error message when trying to create RP manually

now what?

evict defraggler....or ???

xilolee · Oct 1, 2016

Humble said:
yes, piriform defraggler is on this machine. are you psychic??

Yes, that's why I'm billionaire. :lightbulb:

:sleep2:In my dreams!

Just check carl a's thread near yours... :grin1:

Humble said:
chkdsk completed as well.now what?

Try the following command from an elevated command prompt.
It should retrieve the chkdsk result, save it in a file on your desktop and show it with notepad:

wevtutil qe application /c:1 /rd:true /f:text /q:"*[System[Provider[(@Name='Microsoft-Windows-Wininit')]]]" > "%userprofile%\desktop\ChkDskLOG.txt" & notepad "%userprofile%\desktop\ChkDskLOG.txt"

Humble · Oct 1, 2016

ok xilolee, tried that command, elevated.
once, twice, three times.

result each time: a blank notepad file opens up.

no doubt, you already knew that

Humble · Oct 1, 2016

p.s. just ran a farbar recovery tool scan.
resulting txt file available for upload if interested.

xilolee · Oct 2, 2016

Humble said:
ok xilolee, tried that command, elevated.
once, twice, three times.

result each time: a blank notepad file opens up.

no doubt, you already knew that

I wasn't sure it could work on windows vista, but it works on windows 10... :smile9:

Humble · Oct 2, 2016

xilolee said:
Humble said:

ok xilolee, tried that command, elevated.
once, twice, three times.

result each time: a blank notepad file opens up.

no doubt, you already knew that

Click to expand...

I wasn't sure it could work on windows vista, but it works on windows 10... :smile9:

Any other ideas what I can do to fix this pesky issue for good?
p.s. ran a farbar recovery tool scan.
would the resulting txt file help you to help me with this?.

xilolee · Oct 3, 2016

Let's get some logs; from an elevated command prompt launch:

(echo. & vssadmin list providers & echo. & vssadmin list shadows & echo. & vssadmin list shadowstorage & echo. & vssadmin list volumes & echo. & vssadmin list writers) > "%userprofile%\desktop\VSSadmin results.txt"

After the command you should find "vssadmin results.txt" on your desktop: zip it and upload it here.

Humble · Oct 3, 2016

un-zipped..so short:

vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.

Provider name: 'Microsoft Software Shadow Copy provider 1.0'
Provider type: System
Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}
Version: 1.0.0.7

vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.

No items found that satisfy the query.

vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.

Shadow Copy Storage association
For volume: (C:)\\?\Volume{78d2c85d-a58e-11e4-9d69-806e6f6e6963}\
Shadow Copy Storage volume: (C:)\\?\Volume{78d2c85d-a58e-11e4-9d69-806e6f6e6963}\
Used Shadow Copy Storage space: 0 B
Allocated Shadow Copy Storage space: 0 B
Maximum Shadow Copy Storage space: 6 GB

vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.

Volume path: C:\
Volume name: \\?\Volume{78d2c85d-a58e-11e4-9d69-806e6f6e6963}\

vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.

xilolee · Oct 3, 2016

Could you re-try this?

Code:

vssadmin list writers

Humble · Oct 3, 2016

I did. no result

xilolee · Oct 4, 2016

Try these commands (from an elevated command prompt), try to create a new restore point and post the commands results here:

(sc query sens & sc qc sens & sc query vss & sc qc vss & sc query comsysapp & sc qc comsysapp & sc query swprv & sc qc swprv & sc query eventsystem & sc qc eventsystem)|findstr /i /c:"y_n" /c:"t_t" /c:"e_n" /c:"ate"

vssadmin delete shadows /all

vssadmin Resize ShadowStorage /For=C: /On=C: /MaxSize=5GB

Humble · Oct 4, 2016

remind me, how do I export these results to desktop file so I can post them in here?

xilolee · Oct 4, 2016

Right click in the command prompt, click mark, select the text with your mouse (press and hold the left button of the mouse, drag the text cursor till the end of the sentences/results, release the left button) and press enter on your keyboard (or the right button of the mouse).

Humble · Oct 4, 2016

remind me, how do I export these results to desktop file so I can post them in here?
same error msge as before when trying to create restore point. (catastrophic failure etc)

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\ChiefVic>(sc query sens & sc qc sens & sc query vss & sc qc vss & sc
ery comsysapp & sc qc comsysapp & sc query swprv & sc qc swprv & sc query eve
ystem & sc qc eventsystem)|findstr /i /c:"y_n" /c:"t_t" /c:"e_n" /c:"ate"
SERVICE_NAME: sens
STATE : 4 RUNNING
SERVICE_NAME: sens
START_TYPE : 2 AUTO_START
DISPLAY_NAME : System Event Notification Service
SERVICE_NAME: vss
STATE : 4 RUNNING
SERVICE_NAME: vss
START_TYPE : 2 AUTO_START
DISPLAY_NAME : Volume Shadow Copy
SERVICE_NAME: comsysapp
STATE : 4 RUNNING
SERVICE_NAME: comsysapp
START_TYPE : 2 AUTO_START
DISPLAY_NAME : COM+ System Application
SERVICE_NAME: swprv
STATE : 4 RUNNING
SERVICE_NAME: swprv
START_TYPE : 2 AUTO_START
DISPLAY_NAME : Microsoft Software Shadow Copy Provider
SERVICE_NAME: eventsystem
STATE : 4 RUNNING
SERVICE_NAME: eventsystem
START_TYPE : 2 AUTO_START
DISPLAY_NAME : COM+ Event System

C:\Users\ChiefVic>
C:\Users\ChiefVic>vssadmin delete shadows /all
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.

Error: Invalid command.

---- Commands Supported ----

List Providers - List registered volume shadow copy providers
List Shadows - List existing volume shadow copies
List ShadowStorage - List volume shadow copy storage associations
List Volumes - List volumes eligible for shadow copies
List Writers - List subscribed volume shadow copy writers
Resize ShadowStorage - Resize a volume shadow copy storage association

C:\Users\ChiefVic>
C:\Users\ChiefVic>vssadmin Resize ShadowStorage /For=C: /On=C: /MaxSize=5GB

Humble · Oct 5, 2016

hi xilolee, is this what you asked for?

xilolee · Oct 6, 2016

Yup... Open notepad, copy/paste the following text in it, save the file as RegisterVSS.BAT (RegisterVSS.bat.txt won't work), right click the file and run it as an administrator.
Reboot windows and re-try to create a system restore point.

Code:

cd /d c:\windows\system32
 regsvr32 /s atl.dll
 regsvr32 /s blb_ps.dll
 regsvr32 /s msxml3.dll
 regsvr32 /s msxml6.dll
 regsvr32 /s ole32.dll
 regsvr32 /s spp.dll
 regsvr32 /s srcore.dll
 regsvr32 /s srwmi.dll
 regsvr32 /s vds_ps.dll
 regsvr32 /s vss_ps.dll
 cd /d c:\windows\syswow64
 regsvr32 /s atl.dll
 regsvr32 /s msxml3.dll
 regsvr32 /s msxml6.dll
regsvr32 /s ole32.dll
 regsvr32 /s spp.dll
 regsvr32 /s vds_ps.dll
 regsvr32 /s vss_ps.dll
 pause

Humble · Oct 6, 2016

1) ran batch file as instructed (see results below)
2) rebooted, tried creating RP as admin
3) got catastrophic error message, as before

,
C:\Users\ChiefVic\Desktop>{\rtf1\ansi\ansicpg1252\deff0\deflang2057{\fonttbl{\f0
\fswiss\fcharset0 Arial;}}
The system cannot find the path specified.

C:\Users\ChiefVic\Desktop>{\*\generator Msftedit 5.41.21.2509;}\viewkind4\uc1\pa
rd\f0\fs20 cd /d c:\\windows\\system32\par
The system cannot find the path specified.

C:\Users\ChiefVic\Desktop>regsvr32 /s atl.dll\par

C:\Users\ChiefVic\Desktop>regsvr32 /s blb_ps.dll\par

C:\Users\ChiefVic\Desktop>regsvr32 /s msxml3.dll\par

C:\Users\ChiefVic\Desktop>regsvr32 /s msxml6.dll\par

C:\Users\ChiefVic\Desktop>regsvr32 /s ole32.dll\par

C:\Users\ChiefVic\Desktop>regsvr32 /s spp.dll\par

C:\Users\ChiefVic\Desktop>regsvr32 /s srcore.dll\par

C:\Users\ChiefVic\Desktop>regsvr32 /s srwmi.dll\par

C:\Users\ChiefVic\Desktop>regsvr32 /s vds_ps.dll\par

C:\Users\ChiefVic\Desktop>regsvr32 /s vss_ps.dll\par

C:\Users\ChiefVic\Desktop>cd /d c:\\windows\\syswow64\par
The system cannot find the path specified.

C:\Users\ChiefVic\Desktop>regsvr32 /s atl.dll\par

C:\Users\ChiefVic\Desktop>regsvr32 /s msxml3.dll\par

C:\Users\ChiefVic\Desktop>regsvr32 /s msxml6.dll\par

C:\Users\ChiefVic\Desktop>regsvr32 /s ole32.dll\par

C:\Users\ChiefVic\Desktop>regsvr32 /s spp.dll\par

C:\Users\ChiefVic\Desktop>regsvr32 /s vds_ps.dll\par

C:\Users\ChiefVic\Desktop>regsvr32 /s vss_ps.dll\par

C:\Users\ChiefVic\Desktop>pause\par
Press any key to continue . . .

[SOLVED] No Restore Points in Vista

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