New BSOD error after sleeping - Windows 8.1 x64

Hi,

We have two consistent bug checks:

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)

This indicates that a system thread generated an exception which the error handler did not catch.

Code:
BugCheck 1000007E, {[COLOR=#ff0000]ffffffffc0000005[/COLOR], 0, [COLOR=#4b0082]ffffd00022cd4818[/COLOR], ffffd00022cd4020}

The 1st parameter of the bug check is 0xc0000005 which indicates an access violation occurred.

Code:
0: kd> k
Child-SP          RetAddr           Call Site
ffffd000`22cd4a58 fffff800`49d3f25e 0x0
ffffd000`22cd4a60 fffff802`802ee220 [COLOR=#ff0000]rtwlanu+0xde25e[/COLOR]
ffffd000`22cd4a68 00000000`00000001 nt!PiUEventUsermodeEventQueueLock
ffffd000`22cd4a70 ffffe000`5555bb80 0x1
ffffd000`22cd4a78 fffff802`802ae59e 0xffffe000`5555bb80
ffffd000`22cd4a80 fffff802`8006cadb nt!ExFreePoolWithTag+0x2be
ffffd000`22cd4b50 fffff802`800e8794 nt!ExpWorkerThread+0x293
ffffd000`22cd4c00 fffff802`801735c6 nt!PspSystemThreadStartup+0x58
ffffd000`22cd4c60 00000000`00000000 nt!KiStartSystemThread+0x16

rtwlanu.sys is the Realtek RTLxxxxx Wireless USB 2.0 Adapter driver. There's something 3rd party causing NETBIOS conflicts.

PAGE_FAULT_IN_NONPAGED_AREA (50)

This indicates that invalid system memory has been referenced.

Bug check 0x50 usually occurs after the installation of faulty hardware or in the event of failure of installed hardware (usually related to defective RAM, be it main memory, L2 RAM cache, or video RAM).

Another common cause is the installation of a faulty system service.

Antivirus software can also trigger this error, as can a corrupted NTFS volume.

Code:
2: kd> k
Child-SP          RetAddr           Call Site
ffffd000`9e186618 fffff802`9378724a nt!KeBugCheckEx
ffffd000`9e186620 fffff802`936699c9 nt! ?? ::FNODOBFM::`string'+0x20d9a
ffffd000`9e1866c0 fffff802`9376022f nt!MmAccessFault+0x7a9
ffffd000`9e186800 fffff801`ec738970 nt!KiPageFault+0x12f
ffffd000`9e186990 00000000`00008401 [COLOR=#ff0000]rtwlanu+0xdc970[/COLOR]
ffffd000`9e186998 00000000`00000000 0x8401

Same here as well, seems to have called into a pagefault.



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Windows Defender (how to turn on after removal) - Windows Defender - Turn On or Off in Windows 8

Regards,

Patrick
 

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