Hello
I have run into a problem of updating drivers and Windows 10(There were problems downloading some updates, but we'll try again later. If you keep seeing this, try searching the web or contacting support for help. This error code might help: (0x800703e6), and 2021-04 Cumulative Update Preview for Windows 10 Version 20H2 for x64-based Systems (KB5001391). I tried to perform an in-place upgrade using the Media Creation Tool and was only able to select "Nothing" under Choose What to Keep as the other options were grayed out and unable to select. In a search I found a work around for "Your files, apps and settings can’t be kept" issue and I needed to uninstall the KB4562830 update. Following the instructions to Control Panel, Programs and Features, Installed Updates it read "No Updates are installed on this computer". Also, when I select Turn Windows features on or off in this window the box is empty. I tried sfc /scannow...
Microsoft Windows [Version 10.0.19042.906]
(c) Microsoft Corporation. All rights reserved.
C:\WINDOWS\system32>sfc /scannow
Windows Resource Protection could not start the repair service.
C:\WINDOWS\system32>
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C:\WINDOWS\system32>Dism /Online /Cleanup-Image /RestoreHealth
Deployment Image Servicing and Management tool
Version: 10.0.19041.844
Image Version: 10.0.19042.906
Error: 998
Invalid access to memory location.
The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
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Checking for updates . . .
No new update is available at this time.
Processing directive 1 of 1 (AutoAnalysis::)
Checking store directories . . .
Checking CBS.log . . .
Checking CBS.persist.log . . .
Checking CheckSUR.log . . .
Checking CheckSUR.persist.log . . .
SUMMARY:
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
Press any key to continue to explanation of summary . . .
Successfully processed all directives.
ERROR: Failed to write final logfile (C:\Users\JBiz\Desktop\SFCFix.txt) with error code 13. File may be in use.
Press any key to continue . . .
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My System has SSD & HD
OS Name Microsoft Windows 10 Home
Version 10.0.19042 Build 19042
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name XPS-15Z
System Manufacturer Dell Inc.
System Model Dell System XPS 15Z
System Type x64-based PC
System SKU System SKUNumber
Processor Intel(R) Core(TM) i7-2640M CPU @ 2.80GHz, 2801 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date Dell Inc. A12, 9/7/2012
SMBIOS Version 2.6
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer Dell Inc.
BaseBoard Product
BaseBoard Version
Platform Role Mobile
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.906"
User Name XPS-15z\JBiz
Time Zone Pacific Daylight Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 10.9 GB
Total Virtual Memory 18.8 GB
Available Virtual Memory 13.6 GB
Page File Space 2.93 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
