I update the BIOS and it still freezes.
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CONCLUSION
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Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. At least one detected problem appears to be network related. In case you are using a WLAN adapter, try disabling it to get better results. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:12:56 (h:mm:ss) on all processors.
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SYSTEM INFORMATION
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Computer name: DESKTOP-PNFGE7I
OS version: Windows 10 , 10.0, build: 19041 (x64)
Hardware: Inspiron 15 7000 Gaming, Dell Inc., 0MK77P
CPU: GenuineIntel Intel(R) Core(TM) i5-7300HQ CPU @ 2.50GHz
Logical processors: 4
Processor groups: 1
RAM: 8058 MB total
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CPU SPEED
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Reported CPU speed: 2496 MHz
Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.
WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature.
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MEASURED INTERRUPT TO USER PROCESS LATENCIES
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The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.
Highest measured interrupt to process latency (µs): 1942,40
Average measured interrupt to process latency (µs): 9,716651
Highest measured interrupt to DPC latency (µs): 1924,90
Average measured interrupt to DPC latency (µs): 3,376059
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REPORTED ISRs
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Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.
Highest ISR routine execution time (µs): 171,440705
Driver with highest ISR routine execution time: Wdf01000.sys - Tempo de Execução da Estrutura de Driver em Modo Kernel, Microsoft Corporation
Highest reported total ISR routine time (%): 0,031710
Driver with highest ISR total time: HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation
Total time spent in ISRs (%) 0,055484
ISR count (execution time <250 µs): 185730
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-999 µs): 0
ISR count (execution time 1000-1999 µs): 0
ISR count (execution time 2000-3999 µs): 0
ISR count (execution time >=4000 µs): 0
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REPORTED DPCs
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DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.
Highest DPC routine execution time (µs): 22236,253205
Driver with highest DPC routine execution time: dddriver64Dcsa.sys - Dell Diags Universal Device Driver, Dell Inc.
Highest reported total DPC routine time (%): 0,074390
Driver with highest DPC total execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation
Total time spent in DPCs (%) 0,239867
DPC count (execution time <250 µs): 680178
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-999 µs): 1128
DPC count (execution time 1000-1999 µs): 202
DPC count (execution time 2000-3999 µs): 0
DPC count (execution time >=4000 µs): 0
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REPORTED HARD PAGEFAULTS
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Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.
NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.
Process with highest pagefault count: msmpeng.exe
Total number of hard pagefaults 10402
Hard pagefault count of hardest hit process: 3331
Number of processes hit: 81
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PER CPU DATA
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CPU 0 Interrupt cycle time (s): 24,377553
CPU 0 ISR highest execution time (µs): 171,440705
CPU 0 ISR total execution time (s): 1,625507
CPU 0 ISR count: 173846
CPU 0 DPC highest execution time (µs): 22236,253205
CPU 0 DPC total execution time (s): 6,315223
CPU 0 DPC count: 570111
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CPU 1 Interrupt cycle time (s): 6,484563
CPU 1 ISR highest execution time (µs): 87,915865
CPU 1 ISR total execution time (s): 0,095233
CPU 1 ISR count: 11751
CPU 1 DPC highest execution time (µs): 515,761218
CPU 1 DPC total execution time (s): 0,667207
CPU 1 DPC count: 58788
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CPU 2 Interrupt cycle time (s): 4,681799
CPU 2 ISR highest execution time (µs): 68,708333
CPU 2 ISR total execution time (s): 0,001527
CPU 2 ISR count: 133
CPU 2 DPC highest execution time (µs): 543,738782
CPU 2 DPC total execution time (s): 0,276643
CPU 2 DPC count: 32545
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CPU 3 Interrupt cycle time (s): 3,517028
CPU 3 ISR highest execution time (µs): 0,0
CPU 3 ISR total execution time (s): 0,0
CPU 3 ISR count: 0
CPU 3 DPC highest execution time (µs): 473,792468
CPU 3 DPC total execution time (s): 0,186557
CPU 3 DPC count: 20068
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