P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,633 Apr 15, 2019 #161 Attach the zipped cbs.log to your next reply.
C csg Well-known member Joined Feb 7, 2019 Posts 94 Apr 15, 2019 #162 CBS folder: CBS.zip (35.08MB) - SendSpace.com
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,633 Apr 15, 2019 #163 Remove Update Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. wusa /uninstall /KB:2656356 Let me know if it says it was successful or if there are any errors.
Remove Update Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. wusa /uninstall /KB:2656356 Let me know if it says it was successful or if there are any errors.
C csg Well-known member Joined Feb 7, 2019 Posts 94 Apr 15, 2019 #164 The update was uninstalled successfully.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,633 Apr 15, 2019 #165 Try to install KB3110329 only and report the result.
C csg Well-known member Joined Feb 7, 2019 Posts 94 Apr 16, 2019 #166 The update failed in the same manner.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,633 Apr 16, 2019 #167 Attach the zipped cbs.log to your next reply.
C csg Well-known member Joined Feb 7, 2019 Posts 94 Apr 16, 2019 #168 CBS folder: CBS.zip (27.11MB) - SendSpace.com
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,633 Apr 20, 2019 #169 ChkDsk Scan Click on Start - All programs - Accessories. Rightclick on Command-prompt and select Run as administrator. When command prompt opens, typ chkdsk into it, then press enter. Wait for this to complete. Download ListChkdskResult.exe by SleepyDude and save it on your desktop. Rightclick ListChkdskResult.exe and select Run as administrator. Notepad will open the file ListChkdskResult.txt on completion. (The file ListChkdskResult.txt can be found on your desktop.) Copy and paste this in your next reply.
ChkDsk Scan Click on Start - All programs - Accessories. Rightclick on Command-prompt and select Run as administrator. When command prompt opens, typ chkdsk into it, then press enter. Wait for this to complete. Download ListChkdskResult.exe by SleepyDude and save it on your desktop. Rightclick ListChkdskResult.exe and select Run as administrator. Notepad will open the file ListChkdskResult.txt on completion. (The file ListChkdskResult.txt can be found on your desktop.) Copy and paste this in your next reply.
C csg Well-known member Joined Feb 7, 2019 Posts 94 May 2, 2019 #170 I apologize for the delay, attached is the ListChkdskResult.txt file. Attachments ListChkdskResult.txt 15.2 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,633 May 2, 2019 #171 FRST Registry Search Click your Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste KB2656356 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
FRST Registry Search Click your Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste KB2656356 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
C csg Well-known member Joined Feb 7, 2019 Posts 94 May 3, 2019 #172 SearchReg.txt attached. Attachments SearchReg.txt 428 bytes · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,633 May 3, 2019 #173 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Try to install KB3110329 only and report the result. If it fails attach the zipped cbs.log to your next reply. Attachments fixlist.txt 195 bytes · Views: 1
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Try to install KB3110329 only and report the result. If it fails attach the zipped cbs.log to your next reply.
C csg Well-known member Joined Feb 7, 2019 Posts 94 May 7, 2019 #174 The update still failed in the same manner. Fixlog.txt attached: Attachments Fixlog.txt 865 bytes · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,633 May 7, 2019 #175 Attach the zipped cbs.log to your next reply.
C csg Well-known member Joined Feb 7, 2019 Posts 94 May 8, 2019 #176 Zipped CBS folder: CBS.zip (17.79MB) - SendSpace.com
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,633 May 8, 2019 #177 Remove Update Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. wusa /uninstall /KB:2985461 Let me know if it says it was successful or if there are any errors.
Remove Update Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. wusa /uninstall /KB:2985461 Let me know if it says it was successful or if there are any errors.
C csg Well-known member Joined Feb 7, 2019 Posts 94 May 8, 2019 #178 It says that the update is not installed on this computer.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,633 May 9, 2019 #179 FRST Registry Search Click your Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste KB2985461 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
FRST Registry Search Click your Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste KB2985461 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
C csg Well-known member Joined Feb 7, 2019 Posts 94 May 9, 2019 #180 SearchReg.txt attached. Attachments SearchReg.txt 82.3 KB · Views: 1