P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,532 Apr 5, 2019 #141 Remove Update Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. wusa /uninstall /KB:4483458 Let me know if it says it was successful or if there are any errors.
Remove Update Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. wusa /uninstall /KB:4483458 Let me know if it says it was successful or if there are any errors.
C csg Well-known member Joined Feb 7, 2019 Posts 94 Apr 8, 2019 #142 It said that the update was not installed on this computer.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,532 Apr 8, 2019 #143 FRST Registry Search Click your Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste KB4483458 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
FRST Registry Search Click your Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste KB4483458 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
C csg Well-known member Joined Feb 7, 2019 Posts 94 Apr 8, 2019 #144 SearchReg.txt attached. Attachments SearchReg.txt 55.9 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,532 Apr 8, 2019 #145 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Try to install KB3110329 only and report the result. Attachments fixlist.txt 50.2 KB · Views: 1
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Try to install KB3110329 only and report the result.
C csg Well-known member Joined Feb 7, 2019 Posts 94 Apr 8, 2019 #146 The update failed in the same manner. Fixlog.txt attached. Attachments Fixlog.txt 103.9 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,532 Apr 8, 2019 #147 Run sfc /scannow again and attach the zipped cbs.log to your next reply.
C csg Well-known member Joined Feb 7, 2019 Posts 94 Apr 9, 2019 #148 CBS folder: CBS.zip (26.81MB) - SendSpace.com
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,532 Apr 9, 2019 #149 Boot your computer into a Clean Boot state following these instructions: How to perform a clean boot in Windows. After that, try to install KB3110329 only and report the result.
Boot your computer into a Clean Boot state following these instructions: How to perform a clean boot in Windows. After that, try to install KB3110329 only and report the result.
C csg Well-known member Joined Feb 7, 2019 Posts 94 Apr 9, 2019 #150 The update failed in the same manner.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,532 Apr 9, 2019 #151 Install Update with DISM Download the update MSU here: https://download.microsoft.com/down...9F6-BC83ECE4105E/Windows6.1-KB3110329-x64.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand Windows6.1-KB3110329-x64.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\Windows6.1-KB3110329-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied. Paste (Ctrl+V) it into your next post. Zip and attach C:\Windows\Logs\CBS\CBS.log
Install Update with DISM Download the update MSU here: https://download.microsoft.com/down...9F6-BC83ECE4105E/Windows6.1-KB3110329-x64.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand Windows6.1-KB3110329-x64.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\Windows6.1-KB3110329-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied. Paste (Ctrl+V) it into your next post. Zip and attach C:\Windows\Logs\CBS\CBS.log
C csg Well-known member Joined Feb 7, 2019 Posts 94 Apr 10, 2019 #152 I followed the steps and from the command line it said it installed correctly, but after doing the prompted reboot it took over an hour to configure and revert the changes and resulted in it failing again. CBS.log file: CBS.zip (8.62MB) - SendSpace.com Last edited: Apr 10, 2019
I followed the steps and from the command line it said it installed correctly, but after doing the prompted reboot it took over an hour to configure and revert the changes and resulted in it failing again. CBS.log file: CBS.zip (8.62MB) - SendSpace.com
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,532 Apr 10, 2019 #153 Attach the file C:\Windows\Logs\CBS\CbsPersist_20190409222606.cab to your next reply.
C csg Well-known member Joined Feb 7, 2019 Posts 94 Apr 10, 2019 #154 CbsPersist_20190409222606.zip: CbsPersist_20190409222606.zip (8.91MB) - SendSpace.com
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,532 Apr 10, 2019 #155 Attach the file C:\Windows\setupact.log.
C csg Well-known member Joined Feb 7, 2019 Posts 94 Apr 10, 2019 #156 Setupact.log attached. Attachments setupact.log 2.7 MB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,532 Apr 10, 2019 #157 Attach the files C:\Windows\Panther\setupact.log and C:\Windows\Panther\setuperr.log.
C csg Well-known member Joined Feb 7, 2019 Posts 94 Apr 10, 2019 #158 Both files attached. Attachments setupact.log 866.6 KB · Views: 1 setuperr.log 332 bytes · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,532 Apr 13, 2019 #159 Did you disable the realtime-prtotection of all security programs, antivirus/anti-malware, you have installed before trying to install KB3110329 ?
Did you disable the realtime-prtotection of all security programs, antivirus/anti-malware, you have installed before trying to install KB3110329 ?
C csg Well-known member Joined Feb 7, 2019 Posts 94 Apr 15, 2019 #160 No, Symantec Endpoint Protection was installed on the computer and I was unable to disable it. So I completely uninstalled it, restarted the computer (clean boot), and retried the steps in #151, but it still failed in the same manner. There are no other antivirus/antimalware programs installed on the computer.
No, Symantec Endpoint Protection was installed on the computer and I was unable to disable it. So I completely uninstalled it, restarted the computer (clean boot), and retried the steps in #151, but it still failed in the same manner. There are no other antivirus/antimalware programs installed on the computer.