C chardar New member Joined Dec 13, 2013 Posts 3 Dec 13, 2013 #1 I have an ongoing issue with a Dell Vostro 420 on our network. Its keeps BSOD always noting the NIC driver in the results.. AT first i though it was the Realtek driver causing the issue, tried updating it but no change, tried a different NIC (took me a few attempts to find one NOT based on the Realtek drivers!!) but still have the same issues. I have followed the forum posting instructions here: https://www.sysnative.com/forums/bs...ctions-windows-8-1-8-7-and-windows-vista.html and posted my results here. Very grateful for any help with this frustrating issue... Things i have tried: Updating all the main drivers (gfx, audio etc) Changing the NIC (multiple times!) Memtest Ran Verifier and it throws up a 0x0000007E BSOD before windows can fully boot every time. Thanks, Chardar
I have an ongoing issue with a Dell Vostro 420 on our network. Its keeps BSOD always noting the NIC driver in the results.. AT first i though it was the Realtek driver causing the issue, tried updating it but no change, tried a different NIC (took me a few attempts to find one NOT based on the Realtek drivers!!) but still have the same issues. I have followed the forum posting instructions here: https://www.sysnative.com/forums/bs...ctions-windows-8-1-8-7-and-windows-vista.html and posted my results here. Very grateful for any help with this frustrating issue... Things i have tried: Updating all the main drivers (gfx, audio etc) Changing the NIC (multiple times!) Memtest Ran Verifier and it throws up a 0x0000007E BSOD before windows can fully boot every time. Thanks, Chardar
x BlueRobot Administrator Staff member Joined May 7, 2013 Posts 10,222 Location %systemroot% Dec 13, 2013 #2 Code: BugCheck D1, {4, 2, 0, 8c8f2963} Probably caused by : E1G60I32.sys ( E1G60I32+963 ) Code: 0: kd> lmvm E1G60I32 start end module name 8c8f2000 8c90f000 E1G60I32 T (no symbols) Loaded symbol image file: E1G60I32.sys Image path: \SystemRoot\system32\DRIVERS\E1G60I32.sys Image name: E1G60I32.sys Timestamp: Wed Sep 24 00:09:00 2008 (48D9770C) CheckSum: 00029D64 ImageSize: 0001D000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 Code: 0: kd> lmvm NNSNAHSL start end module name 8e32e000 8e33a000 NNSNAHSL T (no symbols) Loaded symbol image file: NNSNAHSL.sys Image path: \SystemRoot\system32\DRIVERS\NNSNAHSL.sys Image name: NNSNAHSL.sys Timestamp: Mon Jul 01 09:39:52 2013 (51D14058) CheckSum: 000183A4 ImageSize: 0000C000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 Your Panda Security Network Activity Hook Server LWF driver seems to be conflicting with your Intel PRO/100 NDIS driver, please remove the Panda Security Network program for at least troubleshooting purposes, with the Panda Removal Procedure and then installed Microsoft Security Essentials. Code: 0: kd> knL # ChildEBP RetAddr 00 8039d82c 8c8f2963 nt!KiTrap0E+0x1c5 WARNING: Stack unwind information not available. Following frames may be wrong. 01 8039d89c 8039d8b4 E1G60I32+0x963 02 8039d8a0 832a2cf0 0x8039d8b4 03 8039d8b4 8e3312f6 ndis!NdisFReturnNetBufferLists+0x1a 04 8039d8dc 83336b69 NNSNAHSL+0x32f6 05 8039d8f4 83344137 ndis!ndisReturnNetBufferListsInternal+0x48 06 8039d908 886707c3 ndis!NdisReturnNetBufferLists+0x16 07 8039d930 833ada88 tcpip!FlpReturnNetBufferListChain+0x9a 08 8039d960 88670645 NETIO!NetioDereferenceNetBufferListChain+0xcf 09 8039d96c 88670609 tcpip!TcpFlushNetBufferLists+0x32 0a 8039d9a0 8865d0c8 tcpip!TcpFlushDelay+0x4cb 0b 8039d9cc 8865d11f tcpip!TcpPreValidatedReceive+0x23c 0c 8039d9e8 8865bac0 tcpip!TcpReceive+0x2d 0d 8039d9f8 88673c2b tcpip!TcpNlClientReceiveDatagrams+0x12 0e 8039da24 88673658 tcpip!IppDeliverListToProtocol+0x49 0f 8039da44 88673aa8 tcpip!IppProcessDeliverList+0x2a 10 8039da9c 886752c0 tcpip!IppReceiveHeaderBatch+0x1eb 11 8039db2c 886717c8 tcpip!IpFlcReceivePackets+0xbe1 12 8039dba8 886710d9 tcpip!FlpReceiveNonPreValidatedNetBufferListChain+0x6e3 13 8039dbd0 833440b0 tcpip!FlReceiveNetBufferListChain+0x104 14 8039dc04 83336d25 ndis!ndisMIndicateNetBufferListsToOpen+0xab 15 8039dc2c 83336c9c ndis!ndisIndicateSortedNetBufferLists+0x4a 16 8039dda8 8327e4a2 ndis!ndisMDispatchReceiveNetBufferLists+0x129 17 8039dde4 8327e5b3 ndis!ndisDoPeriodicReceivesIndication+0x170 18 8039de08 82cf21eb ndis!ndisPeriodicReceivesTimer+0x48 19 8039df28 82cf1dab nt!KiTimerListExpire+0x367 1a 8039df88 82cf2515 nt!KiTimerExpiration+0x22a 1b 8039dff4 82cf01d5 nt!KiRetireDpcList+0xba 1c 8039dff8 9a11fa70 nt!KiDispatchInterrupt+0x45 1d 82cf01d5 00000000 0x9a11fa70
Code: BugCheck D1, {4, 2, 0, 8c8f2963} Probably caused by : E1G60I32.sys ( E1G60I32+963 ) Code: 0: kd> lmvm E1G60I32 start end module name 8c8f2000 8c90f000 E1G60I32 T (no symbols) Loaded symbol image file: E1G60I32.sys Image path: \SystemRoot\system32\DRIVERS\E1G60I32.sys Image name: E1G60I32.sys Timestamp: Wed Sep 24 00:09:00 2008 (48D9770C) CheckSum: 00029D64 ImageSize: 0001D000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 Code: 0: kd> lmvm NNSNAHSL start end module name 8e32e000 8e33a000 NNSNAHSL T (no symbols) Loaded symbol image file: NNSNAHSL.sys Image path: \SystemRoot\system32\DRIVERS\NNSNAHSL.sys Image name: NNSNAHSL.sys Timestamp: Mon Jul 01 09:39:52 2013 (51D14058) CheckSum: 000183A4 ImageSize: 0000C000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 Your Panda Security Network Activity Hook Server LWF driver seems to be conflicting with your Intel PRO/100 NDIS driver, please remove the Panda Security Network program for at least troubleshooting purposes, with the Panda Removal Procedure and then installed Microsoft Security Essentials. Code: 0: kd> knL # ChildEBP RetAddr 00 8039d82c 8c8f2963 nt!KiTrap0E+0x1c5 WARNING: Stack unwind information not available. Following frames may be wrong. 01 8039d89c 8039d8b4 E1G60I32+0x963 02 8039d8a0 832a2cf0 0x8039d8b4 03 8039d8b4 8e3312f6 ndis!NdisFReturnNetBufferLists+0x1a 04 8039d8dc 83336b69 NNSNAHSL+0x32f6 05 8039d8f4 83344137 ndis!ndisReturnNetBufferListsInternal+0x48 06 8039d908 886707c3 ndis!NdisReturnNetBufferLists+0x16 07 8039d930 833ada88 tcpip!FlpReturnNetBufferListChain+0x9a 08 8039d960 88670645 NETIO!NetioDereferenceNetBufferListChain+0xcf 09 8039d96c 88670609 tcpip!TcpFlushNetBufferLists+0x32 0a 8039d9a0 8865d0c8 tcpip!TcpFlushDelay+0x4cb 0b 8039d9cc 8865d11f tcpip!TcpPreValidatedReceive+0x23c 0c 8039d9e8 8865bac0 tcpip!TcpReceive+0x2d 0d 8039d9f8 88673c2b tcpip!TcpNlClientReceiveDatagrams+0x12 0e 8039da24 88673658 tcpip!IppDeliverListToProtocol+0x49 0f 8039da44 88673aa8 tcpip!IppProcessDeliverList+0x2a 10 8039da9c 886752c0 tcpip!IppReceiveHeaderBatch+0x1eb 11 8039db2c 886717c8 tcpip!IpFlcReceivePackets+0xbe1 12 8039dba8 886710d9 tcpip!FlpReceiveNonPreValidatedNetBufferListChain+0x6e3 13 8039dbd0 833440b0 tcpip!FlReceiveNetBufferListChain+0x104 14 8039dc04 83336d25 ndis!ndisMIndicateNetBufferListsToOpen+0xab 15 8039dc2c 83336c9c ndis!ndisIndicateSortedNetBufferLists+0x4a 16 8039dda8 8327e4a2 ndis!ndisMDispatchReceiveNetBufferLists+0x129 17 8039dde4 8327e5b3 ndis!ndisDoPeriodicReceivesIndication+0x170 18 8039de08 82cf21eb ndis!ndisPeriodicReceivesTimer+0x48 19 8039df28 82cf1dab nt!KiTimerListExpire+0x367 1a 8039df88 82cf2515 nt!KiTimerExpiration+0x22a 1b 8039dff4 82cf01d5 nt!KiRetireDpcList+0xba 1c 8039dff8 9a11fa70 nt!KiDispatchInterrupt+0x45 1d 82cf01d5 00000000 0x9a11fa70
C chardar New member Joined Dec 13, 2013 Posts 3 Dec 17, 2013 #3 Thanks for your reply. I have gone back to Panda support with this, and hopefully there is a fix. Our Panda security is a corporate solution and we would rather find a way forward with it if possible.
Thanks for your reply. I have gone back to Panda support with this, and hopefully there is a fix. Our Panda security is a corporate solution and we would rather find a way forward with it if possible.
x BlueRobot Administrator Staff member Joined May 7, 2013 Posts 10,222 Location %systemroot% Dec 18, 2013 #4 Please post an update when Panda Support manage to find a solution.
C chardar New member Joined Dec 13, 2013 Posts 3 Jan 22, 2014 #5 x BlueRobot said: Please post an update when Panda Support manage to find a solution. Click to expand... Sorry for late reply, but all seems fine now. Panda applied a patch to their software and there have been no BSOD since. Fingers crossed thats the end of it and thanks for your help :).
x BlueRobot said: Please post an update when Panda Support manage to find a solution. Click to expand... Sorry for late reply, but all seems fine now. Panda applied a patch to their software and there have been no BSOD since. Fingers crossed thats the end of it and thanks for your help :).
P Patrick Sysnative Staff Joined Jun 7, 2012 Posts 4,618 Jan 22, 2014 #6 Hi, Thanks for the response, we truly do appreciate it. It's good to know Panda also treats their customers with care! I've gone ahead and marked your thread as SOLVED. Please let us know however if your have further issues. Regards, Patrick
Hi, Thanks for the response, we truly do appreciate it. It's good to know Panda also treats their customers with care! I've gone ahead and marked your thread as SOLVED. Please let us know however if your have further issues. Regards, Patrick