P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,640 Mar 15, 2019 #101 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Check Windows Update again and report the result. If it fails, run sfc /scannow again and attach the zipped cbs.log to your next reply. Please use www.filedropper.com instead of http:/www.sendspace.com. Attachments fixlist.txt 1.7 KB · Views: 2
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Check Windows Update again and report the result. If it fails, run sfc /scannow again and attach the zipped cbs.log to your next reply. Please use www.filedropper.com instead of http:/www.sendspace.com.
S suprdory Well-known member Joined Feb 12, 2019 Posts 63 Mar 15, 2019 #102 Update failed. CBS zip: http://www.filedropper.com/cbs_1 Attachments Fixlog.txt 1.4 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,640 Mar 15, 2019 #103 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Check Windows Update again and report the result. If it fails, run sfc /scannow again and attach the zipped cbs.log to your next reply. Attachments fixlist.txt 1.2 KB · Views: 1
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Check Windows Update again and report the result. If it fails, run sfc /scannow again and attach the zipped cbs.log to your next reply.
S suprdory Well-known member Joined Feb 12, 2019 Posts 63 Mar 18, 2019 #104 Update failed. CBS.zip (very small?) attached. Attachments CBS.zip 180.5 KB · Views: 1 Fixlog.txt 1.2 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,640 Mar 18, 2019 #105 Attach the file C:\windows\Logs\CBS\CbsPersist_20190318195604.cab to your next reply.
S suprdory Well-known member Joined Feb 12, 2019 Posts 63 Mar 18, 2019 #106 http://www.filedropper.com/cbspersist20190318195604
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,640 Mar 18, 2019 #107 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Check Windows Update again and report the result. If it fails, run sfc /scannow again and attach the zipped cbs.log to your next reply. Attachments fixlist.txt 692 bytes · Views: 2
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Check Windows Update again and report the result. If it fails, run sfc /scannow again and attach the zipped cbs.log to your next reply.
S suprdory Well-known member Joined Feb 12, 2019 Posts 63 Mar 19, 2019 #108 Update failed. CBS.zip: http://www.filedropper.com/cbs Attachments Fixlog.txt 922 bytes · Views: 3
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,640 Mar 19, 2019 #109 Install Update with DISM Download the update MSU here: http://download.windowsupdate.com/c..._c2d1cef74d6cb2278e3b2234c124b207d0d0540f.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand windows6.1-kb4019264-x64_c2d1cef74d6cb2278e3b2234c124b207d0d0540f.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4019264-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message, take a screenshot of the Command Prompt window and paste it into your next reply.
Install Update with DISM Download the update MSU here: http://download.windowsupdate.com/c..._c2d1cef74d6cb2278e3b2234c124b207d0d0540f.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand windows6.1-kb4019264-x64_c2d1cef74d6cb2278e3b2234c124b207d0d0540f.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4019264-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message, take a screenshot of the Command Prompt window and paste it into your next reply.
S suprdory Well-known member Joined Feb 12, 2019 Posts 63 Mar 20, 2019 #110 Completed successfully and restarted.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,640 Mar 20, 2019 #111 Check Windows Update and report the result.
S suprdory Well-known member Joined Feb 12, 2019 Posts 63 Apr 1, 2019 #112 It worked! Incredible. The only slightly curious thing is now there is an optional update for Silverlight (KB4023307) which apparently successfully installs but then always returns.
It worked! Incredible. The only slightly curious thing is now there is an optional update for Silverlight (KB4023307) which apparently successfully installs but then always returns.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,640 Apr 1, 2019 #113 Great. The only slightly curious thing is now there is an optional update for Silverlight (KB4023307) which apparently successfully installs but then always returns. Click to expand... Please zip all files in the folder C:\Windows\Logs\CBS and attach it to your next reply. Note: if the file is too big to upload to your next post please upload via a service such as Filedropper or One Drive or SendSpace and provide the download link.
Great. The only slightly curious thing is now there is an optional update for Silverlight (KB4023307) which apparently successfully installs but then always returns. Click to expand... Please zip all files in the folder C:\Windows\Logs\CBS and attach it to your next reply. Note: if the file is too big to upload to your next post please upload via a service such as Filedropper or One Drive or SendSpace and provide the download link.
S suprdory Well-known member Joined Feb 12, 2019 Posts 63 Apr 1, 2019 #114 http://www.filedropper.com/cbs_7
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,640 Apr 2, 2019 #115 Post the logfile C:\Windows\WindowsUpdate.log as attachment in your next reply. Note: if the file is too big to upload to your next reply please upload via a service such as Filedropper or One Drive or SendSpace and just provide the download link.
Post the logfile C:\Windows\WindowsUpdate.log as attachment in your next reply. Note: if the file is too big to upload to your next reply please upload via a service such as Filedropper or One Drive or SendSpace and just provide the download link.
S suprdory Well-known member Joined Feb 12, 2019 Posts 63 Apr 2, 2019 #116 WindowsUpdate.log attached... Attachments WindowsUpdate.log 1.9 MB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,640 Apr 4, 2019 #117 Please do following: Click on the Start button and in the search box, type CMD When CMD is listed above, right-click on it and select Run as administrator When command prompt opens, copy and paste the following command into it, then press enter Code: fsutil resource setautoreset true %systemdrive%\ Wait 10 minutes and then reboot the machine. Check Windows Update again. If the update is offered again allow it to install again. Please report the result.
Please do following: Click on the Start button and in the search box, type CMD When CMD is listed above, right-click on it and select Run as administrator When command prompt opens, copy and paste the following command into it, then press enter Code: fsutil resource setautoreset true %systemdrive%\ Wait 10 minutes and then reboot the machine. Check Windows Update again. If the update is offered again allow it to install again. Please report the result.
S suprdory Well-known member Joined Feb 12, 2019 Posts 63 Apr 4, 2019 #118 Install was offered and completed 'successfully' but is now available again.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,640 Apr 4, 2019 #119 Uninstall Microsoft Silverlight and restart the machine. Does the optional update for Silverlight (KB4023307) still appears ?
Uninstall Microsoft Silverlight and restart the machine. Does the optional update for Silverlight (KB4023307) still appears ?
S suprdory Well-known member Joined Feb 12, 2019 Posts 63 Apr 4, 2019 #120 When I try to uninstall is says: "The installer has encountered an unexpected error instaling this package. This may indicate a problem with the package. The error code is 2753."
When I try to uninstall is says: "The installer has encountered an unexpected error instaling this package. This may indicate a problem with the package. The error code is 2753."