[SOLVED] microsoft office update not installing

[carl a]

microsoft office 2010 definition update (kb3114887) 32 bit edition will not install. I ran the sfc /scannow and the readiness tool and also clean the windows update cache but to no avail, so i bring this situation to the pro's for help. the sfc scannow looks good and the cbs.log also.

 

[carl a]

I found the way to get the microsoft office updates to install so you can label this solved. This is what i ran the tweaking windows.com utility and i checked the reset files permissions. and the clear temp files and fix updates. when it was finish i ran the system readiness tool and the ran sfc/ scannow then restart. I ran the updates and they in stall after a day and a half of laborious
toiling around with this issue . The thing that i believe made the greatest difference was the reset files permisson,because i performed all of the steps before without the permission reset and it still would not install. I hope this will help others with the same issues.

 

[BrianDrab]

Thanks for letting us know.