Laptop keeps on crashing at least 1x a day!

B

BSODIHate

Member
Joined
Sep 2, 2022
Posts
16
This is not a BSOD I am getting however I have no idea where to post it as it's a crash nonetheless and it's been driving me crazy, I can't seem to fix it.

Here's the filtered event viewer log containing all the relevant reports that are ALWAYS displayed when windows is rebooted automatically after every single crash

Please someone help me fix this, this is insane. This has been going on for weeks now and a clean re-install of windows didn't work.

Reason behind Crash.evtx
 
Following the instructions will provide us with a ton of information about your PC. Info that we need to know to even begin to get started troubleshooting.
 
xrobwx71 said:
Following the instructions will provide us with a ton of information about your PC. Info that we need to know to even begin to get started troubleshooting.
Click to expand...
  • A brief description of your problem (but you can also include the steps you tried) Every day my laptop crashes at least once. No BSOD, no error message except in the Event Viewer.
  • System Manufacturer? ASUS
  • Laptop or Desktop? Laptop
  • Exact model number (if laptop, check label on bottom) System Model VivoBook_ASUSLaptop X513UA_M513UA

  • OS ? (Windows 10, 8.1, 8, 7, Vista) Windows 10 Pro
  • x86 (32bit) or x64 (64bit)? 64 bit
  • (Only for Vista, Windows 7) Service pack?
  • What was original installed OS on system? No OS
  • Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? full retail
  • Age of system? (hardware) 5 months old
  • Age of OS installation? 5 months old
  • Have you re-installed the OS? Yes
  • CPU Processor AMD Ryzen 7 5700U with Radeon Graphics, 1801 Mhz, 8 Core(s), 16 Logical Processor(s)
  • RAM (brand, EXACT model, what slots are you using?)
    DeviceLocator Manufacturer
    DIMM 0 Samsung
    DIMM 0 Hynix
  • Video Card AMD RADEON TM GRAPHICS
  • MotherBoard - (if NOT a laptop)
  • Power Supply - brand & wattage (if laptop, skip this one)
  • Is driver verifier enabled or disabled? enabled
  • What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth) Kaspersky Total Security
  • Are you using proxy, vpn, ipfilters or similar software? ProtonVPN
  • Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software) Nope
  • Are you currently under/overclocking? Are there overclocking software installed on your system? Nope


 

Attachments

Did you even follow my other instructions? These are random system crashes and it is going to be a matter of trail and error troubleshooting unfortunately.
 
x BlueRobot said:
Did you even follow my other instructions? These are random system crashes and it is going to be a matter of trail and error troubleshooting unfortunately.
Click to expand...
WHich ones specifically? I didn't un-install Kaspersky and ProtonVPN. Both of them are on my gaming PC, as well, and not once have they made my PC crash.

Turns out it was Hyper-V crashing my laptop all along. Because I un-installed it 2 days ago and in those 2 days not once has my laptop crashed. Can you guys help me find out WHY it made my laptop crash all the time? This makes no sense to me.
 

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