S Ste Member Joined Apr 2, 2013 Posts 7 Apr 2, 2013 #1 Hi, im new to this forum and really struggling with my Vista laptop. User account log on screen starts fine and which every user i chose there is a blank pale blue screen (apparently known as black screen of death - KSOD) Acer Aspire 5536 - Vista Home 32bit SP2 Troubleshooted with: - Safe mode - command prompt - repair cd - can’t restore [FONT=verdana, helvetica, sans-serif]To regain the desktop i can run Task manager \ explorer but this has a black background with icons that dont /wont do anything (other forums just leave me with this as a fix [/FONT]:shame2:[FONT=verdana, helvetica, sans-serif])[/FONT] I have Ran sfc - Produced CBS.log - Opened with difficulty - Tried to decipher [SF] sections now im stumped. I will post log later as it is on another usb drive. Any suggestions? Thanks in advance!