Just a note: I can do a force crash with verifier on and off by running image editing program (I tested with Photoshop and ACDSee; Paint doesn't trigger the BSOD).
Here's the minidump from forced crash with Photoshop and verifier turned on:
View attachment 18634
Should I continue with verifier?
Thanks
Hello,
Just to follow up on what jcgriff2 had said:
That most recent dump is blaming your video driver,
nvlddmkm.sys. Relevant stack text below.
Code:
Child-SP RetAddr Call Site
ffffd000`240900d8 fffff803`176c72c8 nt!KeBugCheckEx
ffffd000`240900e0 fffff803`176d0869 nt!VerifierBugCheckIfAppropriate+0x3c
ffffd000`24090120 fffff803`17216b3f nt!VfCheckForResource+0x99
ffffd000`24090170 fffff803`17239d32 nt!ExpCheckForResource+0x3b
ffffd000`240901c0 fffff803`173da150 nt!ExFreePool+0x212
ffffd000`240902a0 fffff803`17058d2f nt!ObpRemoveObjectRoutine+0x80
ffffd000`24090300 fffff803`170f08da nt!ObfDereferenceObjectWithTag+0xbf
ffffd000`24090340 fffff803`170f077c nt!IopCompleteUnloadOrDelete+0xa6
ffffd000`24090400 fffff801`f11fb908 nt!IoDeleteDevice+0x9c
ffffd000`24090430 ffffe000`d665c260 [B][COLOR=#ff0000]nvlddmkm[/COLOR][/B]+0x3b908
ffffd000`24090438 ffffd000`24090530 0xffffe000`d665c260
ffffd000`24090440 ffffe000`d665c330 0xffffd000`24090530
ffffd000`24090448 ffffe000`d665c2c8 0xffffe000`d665c330
ffffd000`24090450 fffff6e8`00000000 0xffffe000`d665c2c8
ffffd000`24090458 00000000`00000000 0xfffff6e8`00000000
Looking at which driver you have from that original file collection, it seems you're already on the most up-to-date version for the GT 740M. The two options in this case are basically to: try rolling the driver back to an older version, or download a new copy of the current driver and re-install it. Sometimes a third option would be to download a beta driver, but the GT 740M doesn't appear to have a new one available.
With regards to your operating system, as your laptop is a few years old: did you perform a fresh/clean installation of Windows 10 a few months ago, or did you follow the upgrade path? If you took the upgrade path, it may be imperative that we ensure any previous drivers for your 740M have been cleared in their entirety. The manufacturer's default uninstaller for both for NVidia and AMD is not always enough to completely remove the old drivers, and it can cause issues, especially when upgrading operating systems.
I can't speak to ACDSee, but at least in the case of Photoshop, the process referred to in the dump is
sniffer.exe. Sniffer is supposed to detect your hardware, and typically if it fails to detect what GPU you have, it disables certain graphics enhancements within Photoshop. If you wanted to test it, browse to the directory you have Photoshop installed in, and rename 'sniffer.exe' to '~sniffer.exe', then try to launch Photoshop. Because you're having this issue with multiple programs however, it seems likely a crash will still occur.
The graphics issue seems unrelated to what you were dealing with originally however, so for now it might be better just to avoid Photoshop/ACDSee until you get one of the other crashes you were experiencing originally, and just leave Verifier turned on until then.
