kubajed Well-known member Joined Dec 31, 2021 Posts 48 Jan 8, 2022 #41 kubajed said: KB4534310 installed successfully - thank you very much, really appreciate your help. However, upgrade to Windows 10 failed again, but at different, later stage, showing no error code, just came back to Windows 7 saying it was unsuccessful. Click to expand... Same as there. CBS attached. Attachments CBS.rar 593.9 KB · Views: 2
kubajed said: KB4534310 installed successfully - thank you very much, really appreciate your help. However, upgrade to Windows 10 failed again, but at different, later stage, showing no error code, just came back to Windows 7 saying it was unsuccessful. Click to expand... Same as there. CBS attached.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,616 Jan 8, 2022 #42 Install Update with DISM Download the update MSU here: http://download.windowsupdate.com/c..._92202202c3dee2f713f67adf6622851b998c6780.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand windows6.1-kb4555449-x64_92202202c3dee2f713f67adf6622851b998c6780.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4555449-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log
Install Update with DISM Download the update MSU here: http://download.windowsupdate.com/c..._92202202c3dee2f713f67adf6622851b998c6780.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand windows6.1-kb4555449-x64_92202202c3dee2f713f67adf6622851b998c6780.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4555449-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,616 Jan 9, 2022 #44 Try the upgrade to Windows 10 and report the result. If it fails attach the zipped cbs.log to your next reply.
Try the upgrade to Windows 10 and report the result. If it fails attach the zipped cbs.log to your next reply.
kubajed Well-known member Joined Dec 31, 2021 Posts 48 Jan 9, 2022 #45 Failed again Attachments CBS.rar 1.1 MB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,616 Jan 9, 2022 #46 Reboot the machine and try the upgrade again. If it fails attach the zipped cbs.log to your next reply.
Reboot the machine and try the upgrade again. If it fails attach the zipped cbs.log to your next reply.
kubajed Well-known member Joined Dec 31, 2021 Posts 48 Jan 9, 2022 #47 Same. Attachments CBS.rar 54.4 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,616 Jan 9, 2022 #48 Open the list with available Windows Updates and take a screenshot. Read this on how to take a screenshot. Upload the image file to a file-sharing site such as Gofile or WeTransfer and post the downloadlink.
Open the list with available Windows Updates and take a screenshot. Read this on how to take a screenshot. Upload the image file to a file-sharing site such as Gofile or WeTransfer and post the downloadlink.
kubajed Well-known member Joined Dec 31, 2021 Posts 48 Jan 9, 2022 #49 Important.PNG and 2 more files
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,616 Jan 9, 2022 #50 Try to install KB915597 first. If it succeeds try to install KB4539601. Report the result. Is the printer "Samsung ML-1860" connected and in use ?
Try to install KB915597 first. If it succeeds try to install KB4539601. Report the result. Is the printer "Samsung ML-1860" connected and in use ?
kubajed Well-known member Joined Dec 31, 2021 Posts 48 Jan 9, 2022 #51 Both succeeded. Now it showed two more important updates. The printer is connected but turned off, so effectively disconnected, it doesn't appear in the device manager until turned on. Attachments CBS.rar 1.4 MB · Views: 1
Both succeeded. Now it showed two more important updates. The printer is connected but turned off, so effectively disconnected, it doesn't appear in the device manager until turned on.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,616 Jan 9, 2022 #52 Try to install KB2952664 only and report the result.
kubajed Well-known member Joined Dec 31, 2021 Posts 48 Jan 10, 2022 #53 It's unsuccessful, error 80073701 Attachments CBS.rar 437.6 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,616 Jan 10, 2022 #54 Remove Update Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. wusa /uninstall /KB:2952664 Let me know if it says it was successful or if there are any errors.
Remove Update Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. wusa /uninstall /KB:2952664 Let me know if it says it was successful or if there are any errors.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,616 Jan 10, 2022 #56 Open an elevated commandprompt. When command prompt opens, copy and paste the following command into it, then press enter. REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS This will load the components hive which is what we want. Leave the commandprompt window open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste KB2952664 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close the commandprompt window now.
Open an elevated commandprompt. When command prompt opens, copy and paste the following command into it, then press enter. REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS This will load the components hive which is what we want. Leave the commandprompt window open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste KB2952664 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close the commandprompt window now.
kubajed Well-known member Joined Dec 31, 2021 Posts 48 Jan 10, 2022 #57 Thank you for your answer, please find it attached. Attachments SearchReg.txt 79 KB · Views: 3
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,616 Jan 10, 2022 #58 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Try to install KB2952664 only and report the result. If it fails attach the zipped cbs.log to your next reply. Attachments fixlist.txt 47.5 KB · Views: 2
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Try to install KB2952664 only and report the result. If it fails attach the zipped cbs.log to your next reply.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,616 Jan 11, 2022 #60 Nice. Reboot the machine and try the upgrade again. If it fails attach the zipped cbs.log to your next reply.
Nice. Reboot the machine and try the upgrade again. If it fails attach the zipped cbs.log to your next reply.