KB2864202 fails to install w/code 80041002; Win7 SP1 32-bit

[bssmith]

This KB has been "stuck" on my system for a few months. It's a little unusual in that it supposedly requires a double-boot following successful installation, and in my case then a double-boot after each failure, in order to roll back the attempted changes.

The KB fails during the installation process (at 61%), always during the first reboot. There is no BSOD, and my system recovers gracefully after the following two reboots to undo the failed install...and then when I next shutdown the computer, we do it all over again. :-(

"sfc /scannow" reports:

There is a system repair pending which requires reboot to complete. Restart
Windows and run sfc again.​

But when I reboot I go through the failed update process again, and afterwards "sfc /scannow" gives me the same error.
I do see that C:\Windows\winsxs\reboot.xml exists, but I cannot rename or remove it.

SFCFix reports:

Welcome to SFCFix by niemiro and sysnative.com.
Checking for updates . . .
No new update is available at this time.
Processing directive 1 of 1 (AutoAnalysis::)
Checking store directories . . .
Checking CBS.log . . .
Checking CheckSUR.log . . .
Attempting repair . . .
Stage 1
Stage 2
Stage 3
SUMMARY:
CBS & SFC total detected corruption count: 128
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
Press any key to continue to explanation of summary . . .
Successfully processed all directives.
ERROR: Failed to write final logfile. File may be in use.
Press any key to continue . . .​

Attached is my C:\Windows\Logs\CBS\* logs.

View attachment 7457

​

Thanks!

-- Ben​

 

[niemiro]

Hello Ben, and welcome to Sysnative!

This looks to be caused by a corruption of file C:\Windows\System32\wbem\fr-FR\msfeedsbs.mfl

Can you please copy to Desktop, zip up, and upload:

C:\Windows\System32\wbem\fr-FR\msfeeds.mfl
C:\Windows\System32\wbem\fr-FR\msfeedsbs.mfl

C:\Windows\SysWOW64\wbem\fr-FR\msfeeds.mfl
C:\Windows\SysWOW64\wbem\fr-FR\msfeedsbs.mfl

Thank you!

Richard

 

[bssmith]

Richard, thanks for responding so quickly.

I don't have a C:\Windows\SysWOW64\ subdirectory (this is a 32-bit Win7 SP1 install), but I zipped up the two .mfl files you asked about from my C:\Windows\System32\wbem\fr-FR\ directory. Please note that I am running American English on this system (and not French).

View attachment System32-fr-FR.zip

-- Ben