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Just another "KB4471318 is terrible and won't install" post (Win7 x64)

Reaps

Contributor
Joined
Dec 26, 2018
Posts
48
This is my last step before giving up and doing a format/reinstall

Error 8024200D. Browsing through my update history, this appears to exclusively affect the "security monthly quality rollup" patches (4467107, 4471318 etc)

Gone through SFC, SURT/DISM, SFCFix, no dice

Attached CBS here

Any additional info that I might have overlooked, ask away and I'll provide it. Cheers fellas
 

PeterJ

Security Analyst, Windows Update Senior Analyst, Sysnative Staff
Joined
Dec 14, 2014
Posts
3,087
Hello and welcome,

Follow the instructions below please.

1. Click the Start button and then type cmd in the searchbox. Right-click on cmd that comes up in the search results and select Run as administrator.
2. A User Account Control dialog may come up asking for approval. If it does go ahead and allow.
3. A command prompt window will open. Copy and paste the following into the command-prompt and hit enter.
dir C:\Windows\SoftwareDistribution\Download\62327199c3dbc05921f4f55720c4268e /s > "%USERPROFILE%\desktop\dirlist.txt"
4. After the command runs there will be a file on your desktop named dirlist.txt.
5. Attach this file to your next reply.
 

PeterJ

Security Analyst, Windows Update Senior Analyst, Sysnative Staff
Joined
Dec 14, 2014
Posts
3,087
Install Update with DISM

  1. Download the update MSU here: http://download.windowsupdate.com/c/msdownload/update/software/secu/2018/03/windows6.1-kb4088875-x64_8a9779c594fec5a8ec70e49de467de3c67cf5829.msu
  2. Copy the MSU file to a convenient location (such as C:\temp).
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator
  5. When command prompt opens, copy and paste the following commands into it, press enter after each

    cd C:\temp
    replace C:\temp with your path if different

    expand windows6.1-kb4088875-x64_8a9779c594fec5a8ec70e49de467de3c67cf5829.msu -f:* C:\temp

    DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4088875-x64.cab
  6. You should receive the message:
    The operation completed successfully.
  7. Make sure to allow the computer to restart if prompted.

    If you receive any other message:
  8. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
  9. Paste (Ctrl+V) it into your next post.
  10. Zip and attach C:\Windows\Logs\CBS\CBS.log
 

Reaps

Contributor
Joined
Dec 26, 2018
Posts
48
Microsoft Windows [Version 6.1.7601]Copyright (c) 2009 Microsoft Corporation. All rights reserved.


C:\Users\Reaps>d:


D:\>cd downloads


D:\Downloads>expand windows6.1-kb4088875-x64_8a9779c594fec5a8ec70e49de467de3c67c
f5829.msu -f:* C:\temp
Microsoft (R) File Expansion Utility Version 6.1.7600.16385
Copyright (c) Microsoft Corporation. All rights reserved.


Adding C:\temp\WSUSSCAN.cab to Extraction Queue
Adding C:\temp\Windows6.1-KB4088875-x64.cab to Extraction Queue
Adding C:\temp\Windows6.1-KB4088875-x64-pkgProperties.txt to Extraction Queue
Adding C:\temp\Windows6.1-KB4088875-x64.xml to Extraction Queue


Expanding Files ....


Expanding Files Complete ...
4 files total.


D:\Downloads>DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb408
8875-x64.cab


Deployment Image Servicing and Management tool
Version: 6.1.7600.16385


Image Version: 6.1.7601.18489


Processing 1 of 1 - Adding package Package_for_RollupFix~31bf3856ad364e35~amd64~
~7601.24076.1.2
[===========================65.9%====== ]
An error occurred - Package_for_RollupFix Error: 0x80070002


Error: 2


The system cannot find the file specified.


The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
View attachment dism.rar

I'll start uploading the entire zipped logs folder since it seems like the logs\CBS folder has been updated during my attempts at this, and shall link it when it's done - just figured I'd get this reply done ASAP in the meantime
 

PeterJ

Security Analyst, Windows Update Senior Analyst, Sysnative Staff
Joined
Dec 14, 2014
Posts
3,087
Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

  • Download
    SFCFix and move the executable to your desktop.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.
 

Attachments

Reaps

Contributor
Joined
Dec 26, 2018
Posts
48
SFCFix version 3.0.1.0 by niemiro.Start time: 2018-12-31 05:53:03.489
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Reaps\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs


Successfully created directory tree \\?\C:\Windows\winsxs\x86_microsoft-windows-advapi32.resources_31bf3856ad364e35_6.1.7601.24024_he-il_01b1d9c701a52b4b.


Successfully copied file C:\Users\Reaps\AppData\Local\niemiro\Archive\x86_microsoft-windows-advapi32.resources_31bf3856ad364e35_6.1.7601.24024_he-il_01b1d9c701a52b4b\advapi32.dll.mui to C:\Windows\winsxs\x86_microsoft-windows-advapi32.resources_31bf3856ad364e35_6.1.7601.24024_he-il_01b1d9c701a52b4b\advapi32.dll.mui.


Successfully restored ownership for C:\Windows\winsxs
Successfully restored permissions on C:\Windows\winsxs
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2018-12-31 05:53:15.679
Script hash: lg+I1ufy9zeIBVtSZ1YGGW6EC0+j8Q9ukL5w+4jnRqM=
----------------------EOF-----------------------
 

PeterJ

Security Analyst, Windows Update Senior Analyst, Sysnative Staff
Joined
Dec 14, 2014
Posts
3,087
Install Update with DISM again

  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following command into it, press enter afterwards
    DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4088875-x64.cab

  4. You should receive the message:
    The operation completed successfully.
  5. Make sure to allow the computer to restart if prompted.

    If you receive any other message:
  6. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
  7. Paste (Ctrl+V) it into your next post.
  8. Zip and attach C:\Windows\Logs\CBS\CBS.log
 

Reaps

Contributor
Joined
Dec 26, 2018
Posts
48
Microsoft Windows [Version 6.1.7601]Copyright (c) 2009 Microsoft Corporation. All rights reserved.


C:\Users\Reaps>DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4
088875-x64.cab


Deployment Image Servicing and Management tool
Version: 6.1.7600.16385


Image Version: 6.1.7601.18489


Processing 1 of 1 - Adding package Package_for_RollupFix~31bf3856ad364e35~amd64~
~7601.24076.1.2
[===========================65.9%====== ]
An error occurred - Package_for_RollupFix Error: 0x80070002


Error: 2


The system cannot find the file specified.


The DISM log file can be found at C:\Windows\Logs\DISM\dism.log


C:\Users\Reaps>
[FONT=&quot]¯\_(ツ)_/¯


[/FONT]
 

Attachments

PeterJ

Security Analyst, Windows Update Senior Analyst, Sysnative Staff
Joined
Dec 14, 2014
Posts
3,087
Please do following:

FRST File Search
1. Download the Farbar Recovery Scan Tool and save it to your Desktop:
64-bit: Downloading Farbar Recovery Scan Tool

2. Right-click to run the tool as administrator. When the tool opens click Yes to disclaimer.
3
. Copy and paste advapi32.dll.mui into the Search box and click the Search Files button.
4. When the scan is complete, a message will display that 'Search.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'Search.txt' to your next reply.
 

PeterJ

Security Analyst, Windows Update Senior Analyst, Sysnative Staff
Joined
Dec 14, 2014
Posts
3,087
Boot your computer into a Clean Boot state following these instructions: How to perform a clean boot in Windows.
Check Windows Update again and report the result.
If it fails, run sfc /scannow again and attach the zipped cbs.log to your next reply.
 

PeterJ

Security Analyst, Windows Update Senior Analyst, Sysnative Staff
Joined
Dec 14, 2014
Posts
3,087
With KB4471318 ?
 

Reaps

Contributor
Joined
Dec 26, 2018
Posts
48
Yes, 4471318; As soon as it becomes the "Security Monthly Quality Rollup for Windows 7 for x64-based Systems" for the month of January, it'll be that one that won't install

Tried installing (with clean boot) via Windows Update and with a self-installer .msu, neither or which worked, both of which returned the same error

If you suspect I've overlooked something (or skipped a step) then hit me up with whatever it might be and I'm happy to give it a go
 

Reaps

Contributor
Joined
Dec 26, 2018
Posts
48
>snip<

_________________________________________________________________



 

PeterJ

Security Analyst, Windows Update Senior Analyst, Sysnative Staff
Joined
Dec 14, 2014
Posts
3,087
Install Update with DISM

  1. Download the update MSU here: http://download.windowsupdate.com/c/msdownload/update/software/secu/2018/12/windows6.1-kb4471318-x64_b4c39ec96309b1e457d76f2294664b9068044d38.msu
  2. Copy the MSU file to a convenient location (such as C:\temp).
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator
  5. When command prompt opens, copy and paste the following commands into it, press enter after each

    cd C:\temp
    replace C:\temp with your path if different

    expand windows6.1-kb4471318-x64_b4c39ec96309b1e457d76f2294664b9068044d38.msu -f:* C:\temp

    DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4471318-x64.cab
  6. You should receive the message:
    The operation completed successfully.
  7. Make sure to allow the computer to restart if prompted.

    If you receive any other message:
  8. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
  9. Paste (Ctrl+V) it into your next post.
  10. Zip and attach C:\Windows\Logs\CBS\CBS.log
 
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