jcgriff2 BSOD - Windows 7 x64 SP1

jcgriff2 · Apr 19, 2013

Hi -

I had asked some questions a few days ago about 0x109 BSODs and Unknown_Images in THIS THREAD .

Luckily [or not!!], I got a 0x109 BSOD on my HP laptop tonight; Probable cause is listed as Unknown_Image.

System was running hot - CPU ~71°C (160°F) - Virus scan was in progress.

There is an 877 MB full kernel dump available (zipped = 213 MB) - http://www.sysnative.com/temp/jcgriff2_04-18-2013_MEMORY.DMP.zip

jcgriff2 BSOD collection app files attached.

What causes Unknown_Image?

Please know that my system is fine ATM; just putting this out here more for discussion than assistance. This system has experienced several BSODs over the last 5 years; all wifi driver related as I recall.

Regards. . .

John

satrow · Apr 19, 2013

Re: hcgriff2 BSOD - Windows 7 x64 SP1

What's ugtdapow.sys John?

EDIT: GMER running from a temp. location, ok, that explains it.

usasma · Apr 19, 2013

Re: hcgriff2 BSOD - Windows 7 x64 SP1

K: drive has less than 2% free space. Windows likes 15% free space in order to perform stuff "behind the scenes" without adversely affecting the system's performance. Please free up 15% on ALL hard drives (you can get away with 10% on larger drives and won't notice a large performance penalty)

Problem devices from MSINFO32:

HP Webcam USB\VID_046D&PID_09B8&MI_00\6&10368834&1&0000 This device is disabled.

Multimedia Controller PCI\VEN_1131&DEV_7160&SUBSYS_10551461&REV_03\4&36436D95&0&00E2 The drivers for this device are not installed.

Microsoft Virtual WiFi Miniport Adapter #4 {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP\5&36CF6E27&3&05 This device is disabled.

Enable webcam, update driver, disable it again
Install drivers for Multimedia Controller (Likely an TV Tuner card)
WiFi Adapter 4 - what happened to 1 to 3? Right click and uninstall - reboot to see if it stays gone

This google search shows possible issues with the ugtdapow.sys driver: https://www.google.com/search?q=ugt...24,d.dmg&fp=a21a0cca16bf81a8&biw=1280&bih=610
I suggest some anti-malware scans (I have a list of free one's here: Free Online AntiMalware Resources )

Got this from WinDbg:

Code:

1: kd> lm vm ugtdapow
start             end                 module name
fffff880`0d1cf000 fffff880`0d1df000   ugtdapow   (deferred)             
    Image path: \??\C:\Users\PALMDE~1\AppData\Local\Temp\ugtdapow.sys
    Image name: ugtdapow.sys
    Timestamp:        Mon Mar 04 07:34:41 2013 (513494E1)
    CheckSum:         00016CB6
    ImageSize:        00010000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Not a real nice place for drivers to run from!

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

enecir.sys Wed Mar 7 03:28:17 2007 (45EE77A1)
ENE Consumer IR Driver for eHome
http://www.carrona.org/drivers/driver.php?id=enecir.sys

jmcr.sys Mon Oct 20 05:31:04 2008 (48FC4FD8)
JMicron JMB38X Memory Card Reader Driver
http://www.carrona.org/drivers/driver.php?id=jmcr.sys

agrsm64.sys Mon Nov 10 10:01:35 2008 (49184CCF)
Agere Systems Soft Modem
http://www.carrona.org/drivers/driver.php?id=agrsm64.sys

Analysis:
The following is for informational purposes only.

Code:

**************************Thu Apr 18 22:25:09.116 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\041813-35833-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:1 days 5:02:49.053
Probably caused by :Unknown_Image ( ANALYSIS_INCONCLUSIVE )
BugCheck 109, {a3a039d8a99f750d, b3b7465efc1daf9f, fffff80001f13080, 2}
BugCheck Info: CRITICAL_STRUCTURE_CORRUPTION (109)
Arguments: 
Arg1: a3a039d8a99f750d, Reserved
Arg2: b3b7465efc1daf9f, Reserved
Arg3: fffff80001f13080, Failure type dependent information
Arg4: 0000000000000002, Type of corrupted region, can be
	0 : A generic data region
	1 : Modification of a function or .pdata
	2 : A processor IDT
	3 : A processor GDT
	4 : Type 1 process list corruption
	5 : Type 2 process list corruption
	6 : Debug routine modification
	7 : Critical MSR modification
BUGCHECK_STR:  0x109
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P7350  @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 1995
  BIOS Version                  F.2D
  BIOS Release Date             11/29/2010
  Manufacturer                  Hewlett-Packard
  Product Name                  HP Pavilion dv7 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

**************************Thu Apr 18 22:25:09.116 2013 (UTC - 4:00)**************************
enecir.sys                  Wed Mar  7 03:28:17 2007 (45EE77A1)
jmcr.sys                    Mon Oct 20 05:31:04 2008 (48FC4FD8)
agrsm64.sys                 Mon Nov 10 10:01:35 2008 (49184CCF)
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
ISODrv64.sys                Thu Jan 28 22:39:02 2010 (4B625856)
dsfroot.sys                 Mon Feb  8 23:06:12 2010 (4B70DF34)
DSFOleaut32.sys             Mon Feb  8 23:06:19 2010 (4B70DF3B)
dsfksvcs.sys                Mon Feb  8 23:06:20 2010 (4B70DF3C)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
stwrt64.sys                 Wed Mar 24 00:01:24 2010 (4BA98E94)
nvBridge.kmd                Thu Mar 17 03:58:02 2011 (4D81BF0A)
speedfan.sys                Fri Mar 18 12:08:46 2011 (4D83838E)
Accelerometer.sys           Fri May 13 14:47:02 2011 (4DCD7CA6)
hpdskflt.sys                Fri May 13 14:47:02 2011 (4DCD7CA6)
SynTP.sys                   Thu Oct 13 22:34:52 2011 (4E979FCC)
NETwNs64.sys                Mon Jan 23 17:44:07 2012 (4F1DE2B7)
Rt64win7.sys                Wed Apr 11 12:29:16 2012 (4F85B15C)
epfwwfpr.sys                Thu Jun 14 10:24:20 2012 (4FD9F414)
eamonm.sys                  Thu Jun 14 10:27:16 2012 (4FD9F4C4)
ehdrv.sys                   Thu Jun 14 10:28:16 2012 (4FD9F500)
nvhda64v.sys                Tue Jul  3 11:25:04 2012 (4FF30ED0)
PROCEXP152.SYS              Thu Jul 19 17:08:39 2012 (50087757)
nvlddmkm.sys                Thu Jan 10 14:41:20 2013 (50EF1960)
ugtdapow.sys                Mon Mar  4 07:34:41 2013 (513494E1)

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jcgriff2 BSOD - Windows 7 x64 SP1

jcgriff2

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)

satrow

Moderator, BSOD Kernel Dump Senior Analyst

usasma

Retired Admin

jcgriff2 BSOD - Windows 7 x64 SP1

jcgriff2

Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.)

satrow

Moderator, BSOD Kernel Dump Senior Analyst

usasma

Retired Admin

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)